CUSTOMER REVIEWS

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(4.7) based on 897 reviews
Date
Platform
Rating
Feedback
Google
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Thanks Tim for helping me with my transfer. Was very professional and clear in explaining how it all works.
Thanks
Google
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great custmer services from Badmus
Google
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Thanks for helping me set up my app Bret
Google
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Badmus was very good in helping me out
Google
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Thank you for great service Bret
Google
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Great service. And I appreciate Bret’s assistance!
Google
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Thank you for helping me today Bret you were excellent.
Google
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Thanks for giving us fabulous service today Bret
Google
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Staff at Deptford branch have alway been helpful. Great storage place
Google
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I contacted Shurgard with regards to a problem my patient had, and my call was dealt with by Bret, who listened attentively to the concerns I discussed with him. Bret maintained client confidentiality and politely informed me that, my patient's consent was needed to be obtained before he could discuss the case with me ( this was very impressive and reassuring). Bret got the consent from my patient and proceeded with the complicated case, in a non judgemental manner and was patient throughout his dealings with us. Bret took the time to resolve our problem, effectively and called us back , as promised. Bret showed empathy, and went over and beyond to help us get a perfect solution to the problem we had and explained the process of what needed to be put in place (step by step).
Bret's communication skills, empathy, responsiveness, attention to detail, patience, knowledge on how to handle the case, and his flexibility/problem solving skills, are greatly appreciated.
Thank you very much, Shurgard and Bret.
Google
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Thank you so much bret for helping us transfer our unit today
Google
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Thank you for setting up my app Bret.
Google
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Thank you Tim.for setting up my app
Google
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Thanks bret
Google
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Great customer service from Bret in the Deptford branch.
Very friendly and efficient and professional.
Google
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Great first experience with Tim who helped me to set up my account and get althea right size storage for me.

Really polite and helpful
Google
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Tim explained the storage and how it worked very clearly, I am very satisfied and happy to be renting at Shurgard Deptford.
Google
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Was helped by Tim who took me to the unit, explained how it all worked. What a great employee Shurgard has 👍
Google
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Thank you Tim for setting up my unit, you were such a professional and an asset to Shurgard
Google
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Google
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great experience with Tim. He was both efficient and informative.

Great facilities and offers upon sign up
Google
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Tim provided excellent customer service with detailed information to all my questions.
Google
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Tim is always helpful and has time for me. Always answering my many questions.
Google
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Tim was very helpful. We came in for some cardboard boxes and left with a self storage unit. He was very clear and condice. Got all the info we needed efficiently.
Google
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Tim was super helpful and explain everything!
Google
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Google
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Everything works smoothly. It is clean and organised and Fred at the Help Desk has been brilliant and went above and beyond to help making the process a very smooth one
Google
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Tim was excellent and explained everything in great detail. He was always very courteous and helpful.
Google
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Very professional guy ..Excellent service.
Very happy . Recommend.
They served me was Bret .
Google
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Very helpful
Google
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Thank you Tim for setting up my account
Google
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Thanks bret for helping me with my settlement
Google
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Great experience with Bret at the Deptford branch, helped me transfer to a smaller unit in no time.
Google
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Thanks for great service bret
Google
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I’d like to thank Bret for his professional customer service and being very helpful
Excellent work
Thank you 5stars nothing less
Google
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Thanks for giving me great service today Bret
Google
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Bret was a great help!! Lovely guy. I recommend Deptford Shargard for anyone looking for storage.
Google
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Thank you very much!! Bret for the excellent and smooth service top man!
Google
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It is a bright, smart, clean, inviting place, with very modern security technology. Bret turned out to be a very pleasant and helpful guy. He downloaded the Shurgard app onto my phone, and set up the access code for me. I was made to feel wanted and valued. My experience so far is excellent!
Google
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Bret gave me great service today
Google
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Tim was very helpful when I was transferring units
Google
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Tim gave great service in helping me with my unit
Google
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Had an issue that was swiftly sorted by Fred, cracking service
Google
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Bret was so very helpful and informative!
Google
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Bret was very helpful and kind. Explained all my doubts. Really recommend for storage.
Google
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Very professional and helpful
Google
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Amazing service! Top quality service from Brett. Extremely polite and effective.
Google
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Very efficient and friendly service from Brett! Highly recommend this location because of him.
Google
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Bret was very helpful and made everything clear and understandable in the information I required
Google
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Great customer service. Thanks for help