How insurance protects your things in storage

For your own benefit and protection, you’ll need to insure your belongings while storing them with Shurgard.

Why you need insurance

Although we make sure all our stores are fully insured for such things as natural disasters, you’ll need to get an insurance for your stored items against loss or damage.

Why insurance isn't included in the quoted price

Our rental prices can’t include insuring your things because the amount you’ll need to pay to insure them depends on how much they’re worth.

Every tenant stores items of different value and so will need different levels of insurance.

Where to get insurance

We can provide you with insurance created especially for Shurgard customers by Marsh.

Alternatively, you can contact your insurer and ask for a quote. Conditions vary per insurance company, so make sure you ask your insurer for more details.

What the insurance policy covers

The insurance policy we offer covers direct damage to or direct loss of your goods during storage caused by:

force of nature e.g. storm, flooding, fire
a third party e.g. when a driver hits the gate
burglary in your storage unit or location after break-in

In the unlikely event your storage unit is affected by one of these risks, you can claim the insured amount of your stored belongings (as mentioned on your insurance certificate) provided that you were allowed to store these goods at Shurgard and taking into account that the maximum amount that can be received is the insured amount as mentioned on your insurance certificate upon the condition all policy conditions are met.

More information in the Insurance Terms & Conditions.