When you rent a unit at Shurgard, you will need to purchase a new, sealed lock for £14.90.

Why do you need a lock for your storage unit

Both the lock and key to your unit are unique. This means you are the only person who has the key for this lock. So no one else can access your storage unit, not even our Shurgard staff.

What kind of lock fits a Shurgard storage unit

Our cylinder locks are specially designed to fit a Shurgard storage unit. They are durable, hard to break and fit your storage door perfectly.

Shurgard cylinder lock

Keep it for next time you store with us

When you move out of your storage unit, please make sure that you have removed and retained the lock.

The lock and the corresponding keys are yours. So you can simply re-use this lock the next time you rent a Shurgard storage unit.

What if you lose the key to your unit

If you lose the key to your unit, you should report it to the on-site manager at your Shurgard location.

As we don't keep a copy of your key, in consultation with you we can have the lock drilled open by a locksmith. The costs for this will be charged to you.

Why store your belongings at Shurgard?

Here are some reasons why Shurgard is great when it comes to storing your belongings.

Find storage near you

Variety of unit sizes

We have a range of storage sizes – so if you don’t have many things, you won’t end up paying for space you’re not using.

Convenient access

Only you can access your storage unit. We offer free and extended access hours, 7 days a week, so you’re free to store or pick up things whenever you need to.

Safe and secure

Our premises are secured with surveillance cameras, perimeter fencing, alarms, individual access codes. You can access your unit with your own lock and key.

No long-term commitment

Our self storage contracts are completely flexible. You just have to inform us 15 days before moving out.

Find storage near you

How self-storage works at Shurgard

Self-storage with Shurgard is easy and convenient. Here’s how to organise it in 3 easy steps.
Step 1
Find the right unit
Use our tool to find the right storage unit at the right price.
Step 2
Rent your storage unit
Complete your rental online. Not sure? Reserve your unit for free with no obligation.
Step 3
Move in
Pack your belongings and move into your storage unit.
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New to self storage?

Storage finder

Tell us your storage needs and we'll find you the right unit.

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How to secure your unit

About the lock for your storage unit, why you need it and how to purchase one.

About your storage unit lock

Goods protection for your belongings

Why you need goods protection when storing at Shurgard and how much it costs.

About goods protection your belongings

Expert advice

Our trained staff is here to give you the best possible storage experience.

What we can do for you

Our security measures

About the different security measures we put in place to safeguard your belongings.

About security at Shurgard

See what customers say about Shurgard

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4.8/5 - 19500 reviews
j4mi3123
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Fast and easy process when first getting a storage unit. Helpful staff and bigger units at cheaper prices than other storage facility company’s
Elena Cichetti
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Khaled & Mark have been absolutely helpful and my experiences in the past weren’t the best and they really did sorted me out!
Anthony Cheung
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Rohan and Kapil Provided excellent service patient and helped out with technical issue
Nihansa Silva
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Excellent experience with the Store Manager SHAN. Very experienced and knowledgeable. He helped me with my move out process and refund. Will definitely return to Shurgard Harrow mainly for SHAN'S service-fantastic
Tim Willy
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Thanks Tim for helping me with my transfer. Was very professional and clear in explaining how it all works. Thanks
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