Unit access hours and office opening hours at Shurgard

At most Shurgard locations, you can access your belongings yourself every day from early in the morning until late at night. And if you want to see the manager of your Shurgard location – perhaps to move in or out, or to change unit – they’re on site during office opening hours.

Access hours

At most of our facilities, you can access your storage unit 7 days a week, 365 days a year.

Our access hours vary by location. Search for your facility in the list of all Shurgard locations to see the actual access hours.

If you need to access your Shurgard unit outside these hours, talk to the manager at your location – they may be able to help.

You can use your individual PIN code to enter the facility and your key to open your unit.

When are the on-site managers available?

The office opening hours vary by location. Search for your facility in the list of all Shurgard locations to see the actual opening hours.

At most of our locations, the on-site managers are available:

Monday to Friday – 9.30 to 19.00
Saturday – 9.00 to 18.30

Offering excellent customer service, they’re knowledgeable and keen to help. During these office hours they can:

answer your questions
help you find the best storage solution at the best price
sell you boxes and packing supplies
accept rental payments
advise you about transferring to another unit if you now need more or less space

Access on public holidays

You can access your unit yourself on public holidays.

Telephone support

We’re available at the end of the phone to offer advice and take the stress out of your move. You can:

call us free on 0800 94 07 66 to speak to one of our self-storage experts who can help you choose a unit, find special offers, or answer any questions
call your on-site manager for any questions about the facility and your unit, or to make arrangements: find their number in our list of Shurgard locations

Our phone lines are open: