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See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
Please enter a postcode or location

See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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  3. Shurgard's customer reviews

Customer reviews

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(4.8) based on 13288 reviews
Date
Platform
Rating
Feedback
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(Translated by Google) Smile was the best 🤗

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Smila var bäst 🤗
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(Translated by Google) Very clear and good information. Very helpful. Samantha was great!

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Jättetydlig och bra information. Väldigt hjälpsamma. Samantha var toppen!
Google
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(Translated by Google) Great service! We are very satisfied.

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Super service! Vi är mycket nöjda.
Google
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(Translated by Google) Super storage. Nice, clean, nice treatment by the staff. Couldn't have been happier. Thank you for the next 1.5 years of rent.

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Superbra förråd. Snyggt, rent, trevligt bemötande av personalen. Kunde inte varit nöjdare. Tack för nästa 1,5 års hyra.
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(Translated by Google) Great service

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Toppen service
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(Translated by Google) Great service

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Toppen service
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Tack
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(Translated by Google) Oliver was very good and helpful. Highly recommended!

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Oliver var mycket duktig och hjälpsam. Varmt rekommenderat!
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(Translated by Google) Pleasant treatment, clear information

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Trevligt bemötande, tydlig info
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(Translated by Google) Högdalen's staff delivers first-class service

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Högdalens personal levererar förstaklassig service
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(Translated by Google) Superb service in Högdalen

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Superbra service i Högdalen
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(Translated by Google) Super nice staff!

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Supertrevlig personal !
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The besta
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I had a great experience with Shurgard Self Storage. The customer service was excellent — whenever I had questions, I sent an email and they called me back, giving me all the attention and support I needed. I truly appreciate their service and highly recommend them!
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(Translated by Google) Excellent service and clear information.

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Utmärkt service och tydlig information.
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(Translated by Google) Thanks again angelica.

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Tack igen angelica.
Google
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(Translated by Google) Nice service by angelica. Thanks

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Trevlig service av angelica. Tack
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(Translated by Google) Clean, nice storage and easy to get to.
Very nice staff.
A savior when you are moving.

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Rena fina förråd och lätt att komma till.
Mycket trevlig personal.
En räddare när man är i flyttagen.
Google
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(Translated by Google) Got help from Stefan to book storage before moving. 10/10 customer service give a raise now thanks!

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Fick hjälp utav Stefan att boka förråd inför flytt.10/10 kundservice ge löneförhöjning nu tack!
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(Translated by Google) Super satisfied

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Super nöjd
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(Translated by Google) Fantastic

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Fantastisk
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(Translated by Google) Best service by Cañan! She helped me start the app and a little more

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Bästa service av Cañan! Hon hjälpte mig med starta appen och lite till
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(Translated by Google) Best service by Cañan! She helped me start the app and a little more

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Bästa service av Cañan! Hon hjälpte mig med starta appen och lite till
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(Translated by Google) Very good hospitality and full service

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Mycket bra bemötande och full service
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Good
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Quick and easy to book, storage was clean and in excellent condition
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(Translated by Google) Pleasant reception, very good information and fast service when signing an agreement.
Thanks for the help!

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Trevligt bemötande, mycket bra information och snabb service vid tecknande av avtal.
Tack för hjälpen!
Google
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(Translated by Google) Super service! Smooth with keys being in place, follow-up, clean, car access, customer-focused people. Highly recommend!

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Superservice! Smidigt med att nycklar är på plats, uppföljning, rent, bil access , kundfokuserade människor. Rekommenderar varmt!
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(Translated by Google) Pleasant environment and flexible service.

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Trevlig miljö och smidig service.
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(Translated by Google) Received very good help from Jesper today when I was going to book a warehouse online.

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Fick väldigt bra hjälp av Jesper idag när jag skulle boka ett förråd online.
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(Translated by Google) A big thank you to a very professional staff at Backaplan in Gothenburg!

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Ett stort tack till en mycket proffsig personal på Backaplan i Göteborg!
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(Translated by Google) Great service. Everything you could ask for. Can definitely recommend Shurgard!

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Bra service. Allt man kan begära. Kan absolut rekommendera Shurgard!
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Very nice and good experience 👍
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(Translated by Google) I have been very satisfied with the storage! Thank you

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Har varit jätte nöjd med förrådet! Tack
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(Translated by Google) I highly recommend Shurgard self-storage. From start to finish, booking was easy, the app is intuitive, and the customer service was friendly and responsive. The facilities, the building, the storage unit itself, the elevator, and the trolleys provided are in excellent condition. We were surprised by their efficiency and attention to detail (I had left my unit empty for a few days and they called me to check if I wanted to continue using it, which reminded me that I wanted to cancel my contract). We will not hesitate to use their services in the future if needed. Highly recommended!

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Je recommande absolument ce service de self-stockage Shurgard. Du début à la fin, la réservation a été simple, l’application est intuitive, et le service client agréable et réactif. Les installations, le bâtiment, le box de stockage lui-même, l’ascenseur et les chariots mis à disposition sont en très bon état. Nous avons été surpris par leur efficacité et leur souci du détail (j’avais laissé mon box vide pendant quelques jours et ils m’ont appelé pour vérifier si je souhaitais continuer à l’utiliser, ce qui m’a rappelé que je voulais résilier mon contrat). Nous n’hésiterons pas à faire appel à leurs services à l’avenir si besoin. Vraiment recommandé !
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(Translated by Google) Good service on site

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Bra service på plats
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(Translated by Google) I am so pleased. staff were sympathetic and helped me incredibly well through the whole process. Thank you please.

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Jag är såå nöjd .personal var inkännande och hjälpte mig otroligt bra genom hela processen. Tack snälla.
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(Translated by Google) Nice to meet you. Helpful

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Trevligt be mötande. Hjälpsam
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Great customer experience

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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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