Shurgard Stevenage customer reviews
CUSTOMER REVIEWS
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Google
Popped in today to look at some storage, amazing customer service from Mark! Thank you so helpful!
Google
Worked with Mark brilliant guy!
Helped me so much with my storage issues. delight to deal with !
Helped me so much with my storage issues. delight to deal with !
Google
Dealt with Mark, really helpful and sorted me out quickly
Google
Mark was still helpful, I had issues with the app and he walked me through it in 5 minutes, thank you so much.
Google
Mark was very good and nice
Google
Mark couldnt have done more to help. Made the process so easy. Stress free move in.
Google
Mark at the Stevenage branch was very helpful and helped me set up my locker account easily with excellent service. He explained everything really well and made the process very easy for me. Thank you Mark
Google
Fantastic service. Mark went above and beyond and was so helpful throughout. Really appreciate it
Google
Dear Sirs,
I would highly recommend using the Stevenage facility to friends and family, the service was seamless and we were helped and supported tremendously well by Mark Cox. Thanks again Mark you were extremely professional. Will call on you again in the future.
Best
I would highly recommend using the Stevenage facility to friends and family, the service was seamless and we were helped and supported tremendously well by Mark Cox. Thanks again Mark you were extremely professional. Will call on you again in the future.
Best
Google
The experience received at Shurgard Stevenage is phenomenal. Location is exceptional and the facilities are clean and tidy. Mark the site manger is attentive, extremely professional and a credit to the business. Any questions or requests are answered or facilitated with ease and quickly. I would consider storing anywhere else as Mark makes your experience flawless. I appreciate your professional approach and totally confident utilising Shurgard for my needs
Google
Amazing front of house.
Friendly, helpful
Friendly, helpful
Google
Kerry is great. Helpful.
She is clear and very good with solving problems.
I like this service a lot.
She is clear and very good with solving problems.
I like this service a lot.
Google
Google
Visited over the weekend, Mark and the team were very polite and helped me find the the best size unit
Google
Absolutely marvellous Mark done me proud would definitely do business with him again
Google
Visited over the last couple of days. Not sure what I needed in storage, Mark and the team were brilliant. They answered all my questions they needed and help me find the best size unit couldn't fault. This team absolutely amazing help! Thank you so much!.
Google
Mark was friendly and helpful
Google
team are very helpful and professional, they know storage
Google
Great pricing and fantastic customer service. Luke (Stevenage) was so helpful and reassuring. Will definitely recommend. Thank you
Google
Very helpful & informative welcome. Was shown example spaces & costs. Access would be available 24/7 via app. Around excellent introduction.
Google
Amazing customer service, the units were clean and well kept, Mark was very helpful with any questions I had.
Will definitely use again in the future if needed
Thankyou!
Will definitely use again in the future if needed
Thankyou!
Google
Clean, modern storage unit. Mark, manager, was very helpful and made sure I selected the right unit for my needs.
Google
The staff were friendly and helpful.
The site is spotlessly clean and modern. Access is very good .
There is also a toilet on site.
The site is spotlessly clean and modern. Access is very good .
There is also a toilet on site.
Google
I just closed my unit with Shurgard. The contract was offered at a very good price, and the staff were consistently helpful and professional throughout.
Google
Google
Mark was very friendly and helpful. Good and easy storage solution. good price
Google
Great service from Mark! Definitely would recommend using if you’re in need of storage!
Google
Never hired storage before, went in to the Stevenage branch to ask a series of stupid questions and was very patiently delt with by Luke. No heavy handed sales tactics just answered my questions showed me round and was just amazingly helpful. Great service. Thanks Luke :)
Google
Amazing customer service by Luke at the Stevenage branch , so happy and helpful
Google
Always great service, I've been storing here for over two years now and I never had any issue. The employees were always helpful and prompt, especially Mark who always fast-tracked any process I was going through.
Google
Google
Outstanding Storage Facility with Excellent Service
I can’t recommend Shurgard Stevenage highly enough. From the moment I first enquired, the customer service has been absolutely spot on. The staff were welcoming, professional, and took the time to walk me through all the options without any pressure. They made what could have been a stressful process feel smooth and straightforward.
The facility itself is spotless, well-lit, and clearly well looked after. Security is top-notch, which really put my mind at ease knowing my belongings were safe. I also really appreciated how easy it was to access my unit — flexible opening hours and a simple PIN entry system made the whole thing hassle-free.
Pricing was clear with no hidden fees, and I liked that I could reserve a unit online before visiting. Everything just felt really well organised from start to finish.
If you're looking for secure, reliable, and friendly self-storage in the Stevenage area, Shurgard is the place to go. Top marks all around!
I can’t recommend Shurgard Stevenage highly enough. From the moment I first enquired, the customer service has been absolutely spot on. The staff were welcoming, professional, and took the time to walk me through all the options without any pressure. They made what could have been a stressful process feel smooth and straightforward.
The facility itself is spotless, well-lit, and clearly well looked after. Security is top-notch, which really put my mind at ease knowing my belongings were safe. I also really appreciated how easy it was to access my unit — flexible opening hours and a simple PIN entry system made the whole thing hassle-free.
Pricing was clear with no hidden fees, and I liked that I could reserve a unit online before visiting. Everything just felt really well organised from start to finish.
If you're looking for secure, reliable, and friendly self-storage in the Stevenage area, Shurgard is the place to go. Top marks all around!
Google
Great experience, thank you Mark!
Google
Great experience, Mark was so helpful. Very clean & tidy everywhere too
Google
Google
Excellent experience so far.
Did the rental agreement entirely online - none of the "give us your phone number so we can quote for you" malarky.
Nipped into the office earlier in the week to check where everything is and received friendly, efficient advice from the staff there.
The facility is clean and well laid out. Plenty of trolleys available.
The security app works a treat.
Did the rental agreement entirely online - none of the "give us your phone number so we can quote for you" malarky.
Nipped into the office earlier in the week to check where everything is and received friendly, efficient advice from the staff there.
The facility is clean and well laid out. Plenty of trolleys available.
The security app works a treat.
Google
Visited the Shurgard self storage today and was helped by Luke, who was excellent - talked me through everything, answered all my questions and helped me find a unit which meets my needs perfectly. Very smooth and would recommend!
Google
Google
We looked at 3 separate places, for our needs and with the price Shurgard was the cheapest over 3 months for the size we wanted(30sq ft). Do buy your own padlock as otherwise the ones that they and the other companies provide are more expensive.very happy with the shurguard staff. Luke showed myself and my wife around and it was a good setup. Luke also helped my wife with her phone settings and helped her with the app that they use to make it easy to get in and out of the premises. Very helpful, I would recommend them.
Google
Great service and easy to use
Google
Great customer service, great location and access, and very competitive pricing! Highly recommend.
Google
Great service!
Google
Friends and accommodating staff, key all ready for my arrival. Would highly reccomend
Google
Great service and secure facility. Clean units, easy access, and helpful staff. Highly recommend Shurgard Stevenage!
Google
Mark and Team were extremely helpful
Wonderful place for self storage
Wonderful place for self storage
Google
Excellent facilities for storage needs, brilliant customer service from Luke and the gang.
Google
Google
Google
Excellent facilities, friendly staff, very good app, couldn't be more pleased
Google
Luke was very personable, polite, helpful and knowledgeable. A pleasure to deal with. Prices were better than nearby competitor. Thank you
