How insurance protects your things in storage │Shurgard

What is SHURProtect?

For your own benefit and protection, you’ll need to ensure the interests in your goods are well protected, either by insurance or by choosing our SHURProtect© service. Please note that if you do not choose SHURProtect you will have to give us proof of insurance.

Why you need SHURProtect or Insurance

Although we make sure all our stores are fully insured for such things as natural disasters, you’ll need to get an insurance for your stored items against loss or damage that might occur despite us taking good care of stores where your goods are stored

Why SHURProtect isn’t included in the quoted price

Our rental prices can’t include the fee for SHURProtect because the fee of this service depends on the maximum protection you need to protect your interests. The replacement value of your goods shall define the level of protection you need.

Every tenant stores items of different value and so will need different levels of protections.

Where to get SHURProtect

You can opt for SHURProtect as an extension to your self-storage agreement either when you initially enter into a contract or at a later point during the rental period..

Alternatively, you can contact your insurer and ask for a quote. Conditions vary per insurance company, so make sure you ask your insurer for more details.

What SHURProtect does

SHURProtect shall protect you in case your goods are damaged or lost during storage despite our good care, amongst other consequent to the following perils:

force of nature e.g. storm, flooding, fire
a third party e.g. when a driver hits the gate
burglary in your storage unit or location after break-in

In the unlikely event your storage unit is affected by one of these risks, you can search for compensation provided that you were allowed to store these goods at Shurgard and taking into account the SHURProtect maximum you chose and the replacement value of your goods.

How much SHURProtect costs

The actual cost of your SHURProtect fee will depend on the SHURProtect Maximum you contracted.

For £6 a month, you are protected for maximum £500 (for locker units only)
For £18 a month, you are protected for maximum £2,000
For £24 a month, you are protected for maximum £4,000
For £36 a month, you are protected for maximum £7,500
For £48 a month, you are protected for maximum £10,000
For £60 a month, you are protected for maximum £15,000

If £15,000 does not provide sufficient protection, referring to the replacement value of your goods, you shall have to search for insurance cover with your insurance company or broker. Shurgard can not assist therein.