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See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say:

CUSTOMER REVIEWS

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(4.8) based on 18069 reviews
Date
Platform
Rating
Feedback
Google
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Excellent fairly new storage site. Damon was especially helpful and provided a quick, efficient and very friendly service. Love the access via app - so convenient! Very happy with the experience and highly recommend this site for your storage needs.
Google
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Easy and quick to book space and great service from Richard re: booking queries - thank you!
Google
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Google
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Been good to me and family over the last few years.
Google
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Great place.
Google
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Entire team were amenable, friendly and helpful; would recommend.
Google
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Google
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helpful and informative! very easy experience.
Google
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Good service 👍
Google
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Marvellous staff
Google
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Fantastic service frin David and Karen at Reading! Quick and easy set up! Would definitely recommend!
Google
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Great space recommended in the Notting Hill community. Super customer service from Crystal - above and beyond.
Google
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A huge thank you to Daniel at Norbury

Today I moved units as I needed to downsize, daniel made everything so easy and smooth for me
Daniel went above and beyond
His manner and his customer service was impeccable
So kind and friendly and caring
If only there were more Daniel’s in this world
Truly
Thank you for everything and thank you for allowing me to move units immediately and with the least amount of chaos

Samantha
Google
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Customer service provided by Rohan in the Camden branch was super helpful and friendly!
Google
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Google
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Good price, good place easy access
Google
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Sam, the manager here, is literally a legend. The best storage (because of him) ever.
Google
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Google
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Rohan was very helpful in sorting out my storage requirements. Much appreciated.
Google
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Very helpful and professional. Quick and easy process
Google
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I am grateful for the service of Shurgard Storage Bow,
nice and friendly staff here.

I liked this place, everything is cozy and clean.

If there is a need to leave my things for storage, I will be happy to use this again.

Thank you very much for your service.
Google
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Rohan was incredible 10/10 service, would definitely come again
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Google
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Received great service when I went it. Chad was answered all my questions and made the reservation process easy!
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Great service! Thank you very much!
Google
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Great service and professional. Farid is great quick and efficient and made a hard day easy thank you.
Google
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Google
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Google
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Patient and polite service
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Excellent customer service from Khalid!
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Georgia was very helpful
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The best services and the sales team are very helpful, Sulaiman is very patient in showing what is available and have given me a lesson on how the storage place is safe and secured to keep my furniture. Thank you
Google
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Amazing service very helpful
Google
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I had such an easy time on the phone with Keenan who efficiently helped me navigate the correct storage for me and made me aware of all factors that came into play when I was confirming my booking! Would definitely reccomend to anyone, such great prices too!
Google
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I had such an easy time on the phone with Keenan who efficiently helped me navigate the correct storage for me and made me aware of all factors that came into play when I was confirming my booking! Would definitely reccomend to anyone, such great prices too!
Google
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Rianna & Khalid were very clear and concise, made the moving in process very quick. I would definitely recommend storing here.
Google
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Google
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Google
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Google
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All very easy and well explained, Liam and Damon helped me out and answered all my questions perfectly, I was quite impressed with the app as well, makes it so much easier to get through to the storage unit instead of using codes, all very clear and simple, thanks for the help guys!
Google
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Chad was very professional and very friendly and helpful would recommend to family and friends
Google
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Google
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Easy check in, good price. Chad was a great help
Google
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Kia at the Surbiton branch was super helpful, knowledgeable and swift with processing my reservation and getting all my queries sorted, would recommend the branch to anyone in the area
Google
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Great service by Boris via email, was able to get a unit sorted in less than 24hrs - when on site best way to contact them is via email (very quick reply) rather than ringing or going to the shop
Google
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Chad very helpful setting us up with the unit and answering any questions.
Google
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Google
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Very good service , friendly , welcoming
Google
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Good price, very friendly staff!
Google
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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