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See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say:

CUSTOMER REVIEWS

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(4.8) based on 18209 reviews
Date
Platform
Rating
Feedback
Google
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Chad delivered a really good service
Google
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Crystal was extremely helpful today and made sure that I got everything sorted! All you need on a busy day trying to sort out moving. ☺️
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Great help from Brad
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Today i be there and Navin is very friendly and warm welcome help to me many thanks at him for help.
Google
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Google
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Great service from Chad
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(Translated by Google) Toni, Rohan and Arinze have excellent!

(Original)
Toni ,Rohan and Arinze are excelent!
Google
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Val, AB, Anu are very helpful and friendly. Efficient communication. Highly recommended.
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Ahmed was lovely, understanding and patient with me and help me with everything that I needed. I’m really happy with his service.
Google
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Very friendly staff, Phoenix and Klaudyna helped me to find the perfect size unit at the best possible price. Will definitely recommend to other people.
Google
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Amazing team, service and products. Used multiple times, instant access
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Great service and very fast set-up.
Thanks Kia 👍
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Great service rob
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Great service from yusuf
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Navin excellent service
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AB and shams were brilliant!
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Currently organising a storage unit with Shurgard now and they have already been extremely helpful and quick to respond to any requests.
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Afonso
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Happy with Shan's service at Greenford.
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Excellent customer service!
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Very amenable guys on site, easy process to hire the lock up of your dreams! Quite reasonable price, good tech to access unit.
Google
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Georgia was extremely polite and helpful
Google
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Google
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Amazing customer service by Mr AB !
Recommend this story highly to everyone 😊👍 star ⭐️
Google
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Lee and Afonso were brilliant and really helpful
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It was an amazing experience and the advisor naveen was very helpful and friendly who helped us to make the process in a very efficient and easy manner.
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Really responsive and helpful service from Karen
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Excellent service from the staff at Shurgard Norbury. A rare experience to find an organisation where the staff seem to take pride in their work and care for their customers 5*
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Good storage when offers are available or last.
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Rianna’s service was top notch , highly recommend using their services . Extremely reliable and safe.
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Really friendly and so nice thank you so much for your service!
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Darren & Nancy were amazingly nice and helpful. Deserving of a raise!
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Excellent customer service and great support. Adam is very knowledgeable and empathetic with his customers. Thank you for everything he did today
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Excellent service from Anu
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Great place. Friendly team.
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AB (Naeem) is exceptionally good at customer service. Happy with the service.
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John was an absolute diamond, I cannot stress how professional and helpful he is. A credit to the company.
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AB and Shams are severe very well and highly recommended
Google
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(Translated by Google) used as small temporary storage before moving to Paris
went perfectly well
a small transport truck can reverse for loading/unloading

(Original)
utilisé comme petit stockage temporaire avant un déménagement vers Paris
s'est parfaitement bien passé
un petit camion de transport peut rentrer en marche arrière pour le chargement/déchargement
Google
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I have just moved all my stock to this place as it's cheaper than where it had been! It's open earlier and later than the other location where I had my stock before.

It meant that in this insanely hot weather I could go late when it was just 26 degrees rather than 34 degrees as it was yesterday! Feels secure, clean and safe.

I hope to be here lots as website sales come through..... let's see.
Google
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The storage is very good, Rhianna is amazing. Very practical, efficient and knowledgeable. She has been a pleasure to deal with. Thank you for all the amazing advices on size and use and all the time you have kindly dedicated to us.
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Very good
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One of the stuff called Ahmed gave me a great service! He was very precise, friendly and helpful.
There was a relaxed and appropriate atmosphere with his colleague who helped me to understand how it works.
I got used to the system straightaway because of their great support. Thank you.
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Amazing service by Navin, very helpful and instructive all along the way, highly recommended!
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rory and damon were very helpful
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Rohan and Josh on the front desk were extremely helpful after I had trouble unlocking my unit, will recommend to my friends who are needing a place to store their things.
Google
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Thank God for the store manager Shan. I had a few problems with my unit and price but only Shan was able to understand what the issue was and rectify the issue. Polite, accommodating and helpful.
Google
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Excellent experience!! Lovely to deal with staff that understand the business and customer care! A special shout out to John and Rianna
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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