Customer reviews on self-storage at Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say

CUSTOMER REVIEWS

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(4.8) based on 34706 reviews

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Natalie Lee 16-03-2025

Google

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The staff are always so helpful and we look forward to going to our unit because we know they will help with a smile.

ian neville 16-03-2025

Google

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Very helpful staff.

David Noden-Hooper 16-03-2025

Google

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Great service by Manny .. super helpful and knows his stuff

shane evans 16-03-2025

Google

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Friendly and professional staff, reasonable prices, recommended

Laura Jones 16-03-2025

Google

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Sarah Dredge 16-03-2025

Google

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Excellent help, Josh was really helpful and informative and made the whole process very easy A*****

Nathan Isherwood 16-03-2025

Google

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Shown round by Luke really helpful made the process super simple

Joe MCLAW 16-03-2025

Google

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Semira has been a massive help she went above beyond to help us as her working hour . Please a pay rise for this lady or some type of appreciation because she made things easier for me

Rawa Mala 16-03-2025

Google

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Both Ray’s were incredible in helping me pick the right storage unit size, they showed me around and I’m fully happy to bring my belongings here!

Julie Evans 16-03-2025

Google

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Wonderful staff! Gina is an absolute delight! Thank you for your assistance!

Pamela Richardson 16-03-2025

Google

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I found the process of signing up to a Shurgard storage unit straightforward and easy with the support of the member of staff who dwelt with me on the day. I would strongly recommend the service and the storage Tottenham to my friends and family who may be looking for one as the pricing is affordable to me.

Sophie North 16-03-2025

Google

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Thanks Luke x

prageeth perera 16-03-2025

Google

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Fabulous support from Eugene. Thank you very much.

Tamara Crawford 16-03-2025

Google

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Samira was so very friendly and helpful when I needed to switch storage spaces. She quickly helped me find the right space for my needs, allowing me to transfer to the new space in under an hour. I'm very pleased with the service I had from her!

Elise Mclaughlin 16-03-2025

Google

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Sabit Jan 16-03-2025

Google

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Amy from Wolverhampton well done, you are the best

Zoe Fay 15-03-2025

Google

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Great customer service from Ray today. I needed a unit at short notice. Ray showed me the sizes of available units and I got it booked, easy process (I came prepared with my ID). I've used other storage providers before, Shurgard so far have exceeded expectations.

John Slastin 15-03-2025

Google

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Absolutely amazing team really helpful with helping us choose what we needed at the time and at a great price.

Hayley Robinson 15-03-2025

Google

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Trudy has been amazing from start to finish, with help and information to get the best storage for us, we can't thank her enough.

paul taylor 15-03-2025

Google

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Great friendly staff and very helpful

Judy Thomas 15-03-2025

Google

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Farid was very polite and curtious. Explained and provided all the information necessary to make a decision as a first rime person looking to store household items.

Edward Graham 15-03-2025

Google

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Fantastic service. I was able to view the storage facilities available and hire the unit on the same night. Good opening hours and easy access.

aldona pienkosz 15-03-2025

Google

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Amy was brilliant.
Excellent service.
I love it.
Thank you

Chieme Okuzu 15-03-2025

Google

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Palak was very helpful and was able to guide me through the process. Thank you

Kerry Walton 15-03-2025

Google

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Shofi was professional friendly and helpful. The process to access the unit was easy. Will use again!

Nidhi Khatadiya 15-03-2025

Google

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Palak is very helpful regarding setup app.

James Murtagh 15-03-2025

Google

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Lewis was really helpful throughout the process, in showing us around the unit and setting up our account. Really appreciated the help and easy process.

Porsche Gang 15-03-2025

Google

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Gina was fantastic and helped me with everything. Great service and nice people
Good clean units

Tara Lawrence 15-03-2025

Google

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Amazing 5* service from Wendy, thank you so much for your help and for showing us around the unit options so we could pick the right one!

James Mealor 15-03-2025

Google

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Excellent service!

LUIS SCARLET 15-03-2025

Google

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Excellent customer service by Catia very helpful and polite

Mateen Tahir 15-03-2025

Google

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Best customer service from staff and plenty of lockers to choose from

Megan Barrington Interior Consulting 15-03-2025

Google

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Gina was very helpful and lovely to deal with!

Barry Pope 15-03-2025

Google

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Gina is amazing as ever, so helpful. Always a pleasure to deal with her.

Kaushik Sen 15-03-2025

Google

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Amazing service. Very prompt and detailed. Thanks Mandy for getting g things done so promptly and professionally.

lisa white 15-03-2025

Google

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Luke was very personable, polite, helpful and knowledgeable. A pleasure to deal with. Prices were better than nearby competitor. Thank you

Alem Amidi 15-03-2025

Google

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Super service by Mandy

Matt Egglestone 15-03-2025

Google

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Quick and pleasant service from Julie.

Daniel 15-03-2025

Google

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Really good service received from Carmen, competitive prices and safe to store. I will recommend.

Eliot Toynton 15-03-2025

Google

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Tom Davies 14-03-2025

Google

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Chris at Shurguard Surbiton was very easy and straight forward to deal with. Everything was explained and he took the time needed.

Agnieszka Romanowska 14-03-2025

Google

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Best customer service ever thank u so much To Darren , Mat and Daniel if I could give u 10 stars I will. Thank you

Blanard Prior-Byrne 14-03-2025

Google

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Good service.

swapna D 14-03-2025

Google

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I’ve taken the locker Nadia provided the service. It’s quick and easy really helpful

Christopher Burton 14-03-2025

Google

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All very easy and professional.

Scott James 14-03-2025

Google

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I didn’t have a clue what I was doing and Thaj really went above and beyond to make sure I got exactly what I needed. Gave me a tour of the units and explained everything clearly. Super friendly and super helpful. 10/10

Roxane Smith 14-03-2025

Google

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Oh my gosh. I am so grateful. The staff are kind, patient and helpful. The place is clean and efficient and very easy to access. Carrine made the process so easy and dealt with us with a calmness and reassurance that deserves particular commendation. Thankyou so much.

Andreas Fernandes 14-03-2025

Google