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See what customers say about Shurgard
Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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CUSTOMER REVIEWS
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Google
Kieran came down personally from Wokingham to clean our unit and was polite, professional and friendly throughout the visit even taking an interest in the future displays that we are storing in the unit.
Google
The staff were incredibly helpful and made it easy to store my items. Thank you
Google
Very helpful team
Google
Google
Great space, easy access and very friendly staff. Cerri and Chris have made the move to the unit very smooth and easy and gave us all the information we need. Very happy with the decision to use Shugard.
Google
Great storage was with them for a year while waiting to get new house very secure and never had any problems highly recommend good prices too
Google
Fantastic service from Chris and Sophie!
Google
Great job Ahmed and Kev for helping me with storage locker and invoicing issues!
Google
Google
Joe was amazing!! Thank you for taking the time to show me around. My mind was pretty much made up before I even left the unit! He answered all my questions patiently and even showed me a few different storage options to make sure I chose the right one.
Thanks again to Joe and Bobby as well- both were brilliant and made the whole process really easy.
Thanks again to Joe and Bobby as well- both were brilliant and made the whole process really easy.
Google
Helpful staff, explained the process in great detail. Rob and colleagues all very knowledgeable and patient with first time users.
Good clean and spacious facilities with secure storage.
Good clean and spacious facilities with secure storage.
Google
Lara was great. Very helpful.
Google
Chris was extremely helpful - Made the whole move in smooth! Top man
Google
Great storage. Really friendly and helpful staff.
Google
🩷I enjoy being able to visit any time of the day from when it is open (7am) till the evening (9pm) 🩷
Google
Ashleigh was brilliant.
She was helpful and friendly
She was helpful and friendly
Google
Google
Chris was 100%
Google
Excellent service from Sophie today. Was looking for storage solutions so went into the local branch to see what we were looking for. Very friendly and helped us with the contract and explained everything very thoroughly.
Google
Mena was incredible. She was really patient and happily showed multiple units and calculated the best deal for us. Would 100% recommend
Google
We had help from Sophie in getting set up today, she was really friendly and transparent in her approach.
We didn't feel pressured but she was really informative. It was a quick easy process and now we're ready to fill up our unit.
We didn't feel pressured but she was really informative. It was a quick easy process and now we're ready to fill up our unit.
Google
good customer service by AB
Google
Kieran and Richard from Wokingham Shurgard are absolutely amazing helping me in my storage and always there extending their help and time to explain things clearly and thoroughly
Google
Great service, thanks Reece for helping us today.
Google
Daniel was super helpful, he showed us all the options and helped us get the best unit and price for us. Great service
Google
I recommend Shurguard for any of your storage needs. Aaron and Charlotte,
in particular have been very helpful, and I would say that all storage facilities could do with an Aaron and Charlotte.
in particular have been very helpful, and I would say that all storage facilities could do with an Aaron and Charlotte.
Google
Google
Very happy with the service, and would like to thank Josh for showing around and answering all the questions. Amazing!
Google
Brilliant service from josh really friendly and helpful
Google
I have received and exceptional service from Ibs at Shurgard Bow, his communication and customer service skills will get him places as this is what is missing in the current service industry. I will be sure to recommend Shurgard and in particular the Bow centre to friends and family.
Thanks again Ibs
Thanks again Ibs
Google
SHAN HAS BEEN EXTREMELY HELPFUL TODAY.
Google
Best and most affordable storage unit we found. We went away for 4 months and found that this was by far the best price after comparing with 7 other companies. Easy access and great front desk customer service. Would recommend and use again!
Google
Ab was wonderful and very helpful in sorting my storage needs out, if you're looking for storage in the ruilsip area, shurgard is the place to go and that's all thanks to Ab and his help, would throughly recommend.
Google
Nice and good staff approach
Google
Went to reserve a unit today. Magda was very helpful and friendly. Showed me the size, helped me with the app, and explained everything very clearly.
Google
Great staff.. very helpful
Google
I went into the store on Tuesday , with many amount of questions. I’m glad to say (after being greeted so kindly ) that Bryony was an amazing help with my concerns . She was happy to deal with any problems that I had . I couldn’t recommend the service and the company more . Great things all around .
Google
Attended to gain a better understanding of size of units, and pricing. Although I have not taken on a unit from this location, praise has to be given to Joe, who I found very helpful and informative.
Google
Google
Excellent service 👏
Google
Sue and Georgia were extremely helpful, friendly and made our experience so much smoother. We would highly recommend Shurgard Norbury
Google
Valter set me up with a unit. Great guy. Very happy with his help!
Google
Been looking for an idea in sizes for my house move later this year and Liam was a great help
Google
Paige was very helpful and made things really easy and simple to follow. She went above and beyond to help
Google
Great storage would have stayed but exspensive and not 24/7 access which I need. Staff very friendly a good experience all round
Google
Great service from Adam, who helped me secure a locker over the phone quickly. Saved my bacon in the middle of a stressful move!
Google
Happy with the help and really informative!
Google
Thank you Edward from the Reading Office, you were amazing today and found a solution to the issue I put myself in, you were very polite and understanding- thank you again - top guy
Google
Terry and Amanda was fantastic and very helpful.
Google
