Customer reviews on self-storage at Shurgard | Shurgard
✓ First month's rent £1 * ✓ Free reservation & cancellation ✓ No deposit
FOR EVERY MOVE IN LIFE
Menu Menu close
Enter your phone number and we will call you back.
By providing your email address, you accept that we can contact you by email
Enter your phone number and we will call you back
Thank you! We will call you back within 24 hours.
An internal server error occurred. Please try again later!

See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say:

CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • true
(4.8) based on 12958 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
All the storage moves etc are covered under this roof.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Excellent service knowledge and efficiency, explain the space on offer clearly so I could visualise the space and talk me clearly and confidently through the process. Fantastic customer service, especially on a bank holiday. Rachel
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
ABSOLUTELY BRILLIANT
Google
  • true
  • true
  • true
  • true
  • true
Very friendly and professional, they go through all the details with you. I would not hesitate to recommend Shurgard to friends and family.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Really good service from the staff. Helpful suggestions for packing materials.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Great service from Annette. Very happy :)
Google
  • true
  • true
  • true
  • true
  • true
Served by Leigh today. Really helpful on helping me with my storage needs
Google
  • true
  • true
  • true
  • true
  • true
Lee and alphonsus were great help with my storage needs.
Google
  • true
  • true
  • true
  • true
  • true
Sue was so friendly, helpful and made everything very easy for us. Would highly recommend using these storage units !
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Had a great experience. Billy and Terry
Google
  • true
  • true
  • true
  • true
  • true
Semira and Caroline gave me a fanstastic customer service , i a preciate it very much
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Semiramis and Corolyne they wonderful. Fantastic customer service
Google
  • true
  • true
  • true
  • true
  • true
Great facility and service, super-accommodating new mgt.
Google
  • true
  • true
  • true
  • true
  • true
Dropped by Shurgard yesterday to buy boxes bigger than the post office sell. I found them to be a much more affordable price and the shop assistant was very helpful.
Solid box shop.
Google
  • true
  • true
  • true
  • true
  • true
Daniel helped us choose an appropriate unit, the set up process was quick, Daniel was very professional and polite. He explained everything well and was very patient too. I would highly recommend using the Norbury Shurguard.
Google
  • true
  • true
  • true
  • true
  • true
Have been using this storage facilities since they opened, and have a say their service is outstanding!
Always helpful, and ready to find solutions for all problems.
Have been again this week and the onsite team was amazing. Thank you guys.
I can only recommend them for all storage needs.
Google
  • true
  • true
  • true
  • true
  • true
Kemi was extremely helpful!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Samuel has been very polite and helpful. My shipment arrived much earlier than expected and he had promptly helped me to look for possible availability for the storage, and advised in details the particulars I need to be aware of.
Google
  • true
  • true
  • true
  • true
  • true
Excellent customer service from the ladies at hernehill branch
Google
  • true
  • true
  • true
  • true
  • true
Annette was very helpful
Google
  • true
  • true
  • true
  • true
  • true
I love this storage unit for it's location as it's easily accessible and central. One of the team members, Souf, has been most helpful and went out of his way to assist us with our storage unit. You don't often get that but he literally took the time to understand our request - THANK YOU Souf!
Google
  • true
  • true
  • true
  • true
  • true
Sue at the Stafford Road branch in Wallington was sure helpful and very accommodating she even followed up to check if everything was okay and if we needed further information or assistance. The storage was secure safe and clean
Google
  • true
  • true
  • true
  • true
  • true
Karen has been very helpful and polite. And nothing was too much for her.
Google
  • true
  • true
  • true
  • true
  • true
Perfect storage facility. The staff are professional and willing to assist particularly Siobhan and Pascale. Keep the good work going guys.
Google
  • true
  • true
  • true
  • true
  • true
Great service from Ahmed!
Google
  • true
  • true
  • true
  • true
  • true
Great service from Ahmed!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
My Experience at shurgard Camberley was exceptional. Richard was amazing walking me through the quick process while showing me my options.
Google
  • true
  • true
  • true
  • true
  • true
Keanan was extremely personable and helped with finding me a new container as I had booked one that was unsuitable. He found me a slightly larger one at the price of one that was slightly smaller so I appreciate that.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Excellent and prompt professional and informative tour was given by Mr Keenan who helped me through finalising paperwork and ready for my check-in. Thank you
Google
  • true
  • true
  • true
  • true
  • true
Jamil - excellent service, really polite staff members. I felt very safe to use their storage units.
Google
  • true
  • true
  • true
  • true
  • true
Jamil - excellent service, really polite staff members. I felt very safe to use their storage units.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Great friendly service from Billy 👍🏻
Google
  • true
  • true
  • true
  • true
  • true
Kemi excellent service
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Semira has been very helpful showing us the unit and securing it thank you good job
Google
  • true
  • true
  • true
  • true
  • true
Very good service, Rihanna was very friendly and helpful
Google
  • true
  • true
  • true
  • true
  • true
The team are friendly and very helpful indeed.
* Promotion conditions.
Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting.