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See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
Please enter a postcode or location

See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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CUSTOMER REVIEWS

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(4.8) based on 19354 reviews
Date
Platform
Rating
Feedback
Google
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For storage & securing your stuff and belongings considering location-wise accessibility, highly recommended. Likewise, the management Reon with staff are approachable, professional, helpful, friendly, and gives reliable &relevant information one needed to know upon handling the key and signing the agreement. Storage environment have wide dimension in terms of floor plan for manouvering trolleys within while loading stuff as well as very well kept clean, orderly and organize. Thank you and truly appreciate,
Google
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Booked a locker for my company
Couldn’t fault the service received,

Professional jamal and tarjae went above and beyond,

Great customer service would recommend anyone who wants great storage affordable pricing.

Recommend a visit or using there services.
Google
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Really helpful and friendly service with clear instructions. Thanks, Kia
Google
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Thanks to the manager Shan who helped me secure a unit in Edgware. Great service and very helpful
Google
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Boris was extremely helpful with the process and explaining everything.
Very friendly and easy to get on with.

Thanks again Boris
Google
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From the first minute we felt we were in good hands. Sapna, one of the administrators in the office, was very helpful. She patiently explained the whole process to us and walked us through it all. It is always great to deal with people who are calm, smiling and professional. The space is clean and brand new and the service excellent.
Google
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Thank you Tim.for setting up my app
Google
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Moving is always stressful. However, Val and Alfonso made it so much easier than expected. They could not have been more helpful.
Friendly, transparent, clear, exceptional service. Nothing was too much trouble and they clearly enjoy their jobs. A big thank you guys.

Pete Crouch.
Google
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Super quick, easy and efficient. Lots of trolleys to use and Boris managing the site was incredibly helpful.
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Thanks Greg
Google
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Great first time customer experience received! Nothing too hard for the lovely lady, Sapna, who helped me with choosing my room. Thank you so much. Xx
Google
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Georgia was fantastic
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Georgia.
Very helpful and efficient
Google
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Very helpful staff . Very clear instructions and loads of space
Google
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Met val the store manager and he was very helpful with choosing what boxes I needed, thank you very much
Google
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Came in for some boxes and met val the store manager, lovely guy and very helpful x
Google
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I was helped by Sapna & she was very helpful
Google
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Great service, efficient. Professional. Boris the branch store manager is great and very helpful and friendly.
Google
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Very helpful and friendly staff
Google
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Thanks bret
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Excellent customer service at all time. Building and carpark always clean and tidy.
Google
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Excellent service. Staff is very helpful, easy access, Unit is perfect.
Google
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Had the pleasure of meeting Lewis at the Purley way branch, I only needed a few boxes, we had a great conversation! A real asset to your company.
Google
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I had a dilemma with timings and all the Shurgard staff I dealt with along the way were excellent! Azeez was a stand out, showing great reassurance, solution orientated and with needing to say stellar service. Thanks Shurgard Purley Way for an excellent experience.
Google
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Google
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Google
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Lovely lady really went out of her way yo help thank you
Google
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Really friendly people, looked after us very well help us out with the right storage size that we needed really professional clean and very reliable, Boris, was the main man that really made a great experience for us deserves a praise thank you again!
Google
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Very great service from Jamil, thank you so much
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Thank you to terry for he’s help in booking my unit very helpful 👌🏻
Google
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Google
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Google
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Euston staff are very helpful and thank you Darren
Google
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Georgia was very polite and helpful which made the process of booking a unit very smooth and stress free. This said the payment link I was sent would not open but as the storage facility is nearby I will call in and pay onsite.
Google
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Semira and Gareth were incredible. Great service with a smile.
Google
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Semira was good
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Amazing
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Very helpful and friendly
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A really nice girl
The name is Georgia
Google
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Semira has been very helpful to set me up the storage unit and show me the process very kind thank you
Google
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Mandy was very helpful, answered all my questions very professionally..
Google
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Fantastic service from Rihanna helping me sort out my new storage unit
Google
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Great deal on 50ft storage unit.. 👏 👌
Google
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Great service, not the first time I have used Shurguard storage.
The gentleman was very imformative about the contract and app service to access site, also showed me the storage unit before I made a decision.
Would recommend this site to anyone.
Google
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Great service from Justina and Ahmed
Google
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I was served by Azeez, firstly thanks for a great and smooth service, he found me a great deal that fitted my affordability and everything went as he advised, based on comaprison to other local competitors not only was the price great but the service was excellent. Would definitely recommend.
Google
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Fantastic service ,very help staff always willing go the extra step to assist. This is my third storage room, which is super convenient for soring our possessions around whilst decorating .
Google
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Cheap storage
Google
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Great service from the management team here. They explained everything well and are very approachable. You have your own key and access which seems super easy as well
Google
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Semira was a massive help in an unusual situation. Amy thank her enough for her help today.

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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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