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See what customers say about Shurgard
Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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CUSTOMER REVIEWS
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Google
Great storage with very friendly staff, i recommend this place !
Google
Absolutely lovely very helpful and supportive great experience
Google
The customer service was as always amazing. Nothing was too much trouble for Chris and his team, Alfonso, Kas and Sophie.
Thank you it was a pleasure meeting you and appreciate all your help.
Antonette 😊
Thank you it was a pleasure meeting you and appreciate all your help.
Antonette 😊
Google
Aaron has been excellent at helping us quickly get a locker as we needed one last minute. Super straight forward process, and great customer service.
Google
We had an issue with getting our unit access details even though we'd payed and completed the identification process the previous day.
We called and spoke to Samuel he took the time and had patience to listen our request and resolved the issue promptly, Samuel was reassuring and delivered really good customer service.
Many Thanks
We called and spoke to Samuel he took the time and had patience to listen our request and resolved the issue promptly, Samuel was reassuring and delivered really good customer service.
Many Thanks
Google
Shurgard has consistently been the cheapest option when looking for storage and setting it up was very easy. When I needed to change the size of my unit it happened very smoothly and I was taken to other units to be able to see the size before I decided.
Excellent service and value for money.
Excellent service and value for money.
Google
Dan was brilliant, very knowledgeable, helpful, and goes the extra mile by calling to make sure we had understood what was going to happen once we gave notice on our locker. The storage areas are well maintained and all the staff are polite and helpful. If we needed storage facilities again we would definitely use Shurgard.
Google
Booked online and the process was very easy. Was met at the centre by Lucy who was lovely and very helpfully orientated us. Great customer service, would recommend.
Google
Great.
Google
Just started renting my unit at Shurgard (Hedge End) and I have to say the staff are exceptional, very friendly and welcoming Jeff in particular was super helpful on my first visit and I recognised after the tour I needed a larger unit - all changed very quickly and efficiently. Access is super easy using the app and the removal process was super smooth. Thank you - would recommend.
Google
Nikki was extremely helpful. Even though we were there just to gauge on storage sizes, she was happy to show us around and give us options for when we do decide.
Google
Extremely helpful
Google
Semira was really friendly and helpful to help be booking my storage
Google
Excellent service from Shofi
Google
Wonderful and friendly staff, a pleasure to be served by Caroline and James!
Google
Great service from Anu at Hayes very good facility
Google
What excellent service received from Samira and Catherine today. They helped me transfer storage requirements to the Herne Hill facility and explained with clarity each step of the process. Can’t thank them enough for what I thought would be a tricky process.
Google
Excellent experience
Google
I am looking at renting some storage space and called in as I was passing.
Rachel was very helpful and knowledgeable and went through the options to see what best suited my needs.
This made my mind up, and I will be using Shurgard soon.
Rachel was very helpful and knowledgeable and went through the options to see what best suited my needs.
This made my mind up, and I will be using Shurgard soon.
Google
Shurgard (near Westwood Cross, Broadstairs, Kent).
Daniel (administrator/manager) was very pleasant, efficient, articulate and highly professional. He carefully explained all the details required to rent a storage unit; he also took time to answer all the questions I raised. The unit he showed me fitted all the requirements I raised initially and all the paperwork was done efficiently and all points were carefully explained to me. It was a pleasure getting my unit sorted by Daniel.
I appreciate his patience!!
Daniel (administrator/manager) was very pleasant, efficient, articulate and highly professional. He carefully explained all the details required to rent a storage unit; he also took time to answer all the questions I raised. The unit he showed me fitted all the requirements I raised initially and all the paperwork was done efficiently and all points were carefully explained to me. It was a pleasure getting my unit sorted by Daniel.
I appreciate his patience!!
Google
Jon at Stains Shurgard was fantastic to deal with. He was friendly, helpful, and made the whole process quick and stress-free. helpful and welcoming he took the time to explain everything clearly and made the experience easy and pleasant. Thanks, Jon! Great customer service—highly recommended!
Google
Great service - thank you AJ & Arlind
Google
Gina and Michelle very helpful.
Google
The Guy on site has been so good and professional 👏
Google
Rob was a superstar. Thanks so much
Google
It has been a pleasure using the storage facilities at Shurguard, Crayford. Sandra and Mike have both been very helpful and informative. Thank you for your assistance.
Google
Google
Dean, Adil and mena were very helpful on my visit to Shurgard.
Google
Google
Absolute diamond! Helped me in the best way ever! Thank you
Google
Google
Been multiple times and luke has always helped us with our storage and heloing us to the car with the products we need. Very helpful and lovely man.
Google
Great customer experience. Nice and helpful.
Google
Always a fantastic service with happy, welcoming staff.
Google
Thank you so much Bret for your awesome service today
Google
Kev was great 5 stars
Google
First time ever using storage facilities, I was welcomed by Michael, who explained everything to me in a professional manner. Hes customer service care was excellent.
Google
Cameron showed me around the Wellingborough facility today so that I could decide which would be the most useful size for me. Excellent facilities, reassuring security features and friendly staff. Gave me lots of options to consider. Very impressed.
Google
Semira been very helpful
Google
Professional, courteous and value storage.
Google
Edward was very helpful and I would definitely recommend shurgard
Google
Google
Chace was wery nice and helpful. The service was fast. I m very happy 😊
Google
Very helpful management, coming to a great solution to a tricky situation.
Google
Excellent service from Josh, all of my questions were answered
Google
Brilliant service from the minute we walked in
Google
Amazing world class service from Zoran, I recommend this storage
Google
Great help from Louis thanks a lot bin able to do everything in one day.
Google
Google
I had a very helpful service from Mena, would recommend this storage facility to anyone as they are clean, secure and brilliant
