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See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
Please enter a postcode or location

See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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  3. Shurgard's customer reviews

CUSTOMER REVIEWS

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(4.8) based on 20174 reviews
Date
Platform
Rating
Feedback
Google
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Badmus and Tim were super helpful and welcoming. They made the whole thing very easy
Google
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Badmus and Tim were extremely helpful and made the process of moving in our storage and absolute breeze. Thanks guys
Google
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Google
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Friendly and explained the procedures well!
Google
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This is a very good storage. I can use the app to access the unit. Very good services from the friendly staff. Mr Badmus helped me a lot with switching units. He is very helpful. Thanks very much! I will definitely recommend this storage to my friends.
Google
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Awesome experience, great personal! Recommended
Google
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I recently used shurgard for
my storage needs and had an
excellent experience. The facilities
are clean, secure, and easily
accessible. What really stood out to
ne was the exceptional customer
service. Mena, in particular, was
incredibly helpful and friendly
throughout the entire process. She
went above and beyond to ensure I
found the perfect unit for my needs,
answering all my questions with
patience and expertise. Her warm
demeanor made the experience
pleasant and stress-free. 1 highly
recommend shurgard to
anyone in need of storage solutions.
The outstanding service provided by
Mena and the rest of the team is
truly commendable.
Google
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Google
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Good intro from Adil on the services and the facility.
Google
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I have had a fantastic experience with Shurgard Ruislip. The deals they offer are excellent value for money, and they always have offers on. I would highly recommend them to everyone and definitely use them again myself. Thank you Shurgard
Google
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Google
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Mani provided us an excellent service
Google
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Great servıce by kıa
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Excellent service
Google
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Very good service
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Excellent Service. Kind, polite, and helpful, Thank you Reon.
Google
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Fred at Shurgard Deptford has displayed excellent customer service skilled whilst processing a storage unit for the family. Highly recommended location.
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Matthew was very helpful and communicative in resolving my issue
Google
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Thank you Khalid and Benil for the excellent service
Google
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Brilliant service from Annette to help us sort our storage needs, very friendly and helpful customer service
Google
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Winderfulll service . Very professional , courteous and knowing their business .
Thanks
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Mandy was very helpful and, good service
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Excellent service from Bret
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Google
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good
Google
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Google
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Google
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Decent prices, lovely staff, particularly Yash - Really helpful lady, guided me through the process and helped me find what I needed at the best price.
Google
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Mena and Sayhan have been very helpful and professional whilst I have been using the facility. Highly recommended.
Google
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Very helpful staff Badmus and Nancy helped out a lot :)
Google
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Store manager Shan has been an absolute star. Very professional, polite and has extensive knowledge in the storage industry. Very happy with my unit. Shan made sure he understood my needs as a new customer, taking his time to understand and find numerous solutions. Excellent job Shan
Google
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Badmus
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Very helpful, and price efficient - particular shout out to Annette for her help!
Google
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Vilijana and Scott possess excellent customer service. Showed us exactly how everything works so I am comfortable in accessing the storage facility and using the Shurguard App.
Google
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Great service from Reon
Google
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Popped down to view one of the units. Was quite happy with the service provided by Annette and Brandon. Would definitley use again
Google
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Great customer from Darren and Annette today …
Google
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Very good customer Service from Nancy and Badmus! They explained everything very clear and patiently.
Google
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The manager SHAN has been super helpful in arranging a unit for me. Took the time to show me around and gave me excellent advise so I saved some money. An asset to Shurgard. Definitely recommend SHAN if you ever need storage.
Google
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Caroline was very helpful and gave great customer service. 10/10 would recommend
Google
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As I am in search for a storage facility I went to ask for a quote to Shurgard Putney today. I was very impressed with the custumer service. Garath was really kind and helpful. He explained me everyhing to me and shown me around. Excellent first impression.
Google
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Very professional and friendly staff Badmus & Bret (Batman & Robin)
Google
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Shan has given me excellent service, friendly and he
Google
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I had an excellent experience with Boris's assistance in selecting the right storage for my business. He was incredibly knowledgeable and patient, providing detailed advice tailored to my specific needs. His recommendations were spot-on, and I couldn't be happier with the results. If you need expert guidance on storage solutions, I highly recommend reaching out to Boris. His professionalism and expertise made the entire process seamless and stress-free. Thank you, Boris!
Google
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Great, friendly, efficient service.
Google
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Safe and secure and very helpful if you have any queries. The app is also easy to use and has a lot of useful features.
Google
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I have been using Shurgard Storage for over 15 years or more, most of these years at London City Airport Shurgard Storage branch, mostly recently for 2 occasions I needed the help of Mr Boris in helping me first to decrease my space unit and months later to find bigger room due to a business project.
Mr Boris has been so helpful that for the first time I decided to write this review.
May God always Bless you Boris, I pray and hope that your friendly and helpful personality will always bless others.
To serve the public is not a easy task but God has bless you Boris you with this gift.
All the best.
Google
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Great experience. Caroline was really lovely and super helpful. She went out of her way to show me around before purchasing as well so I could get a feel for the spaces.
Google
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Semira was very helpful with showing me how the system works
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Great support from Samira!

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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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