CUSTOMER REVIEWS

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(4.9) based on 418 reviews
Date
Platform
Rating
Feedback
Google
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Fantastic service. Nikki was really helpful and happy to help me!
Google
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Many thanks to the Shurgard team at Longwell Green, Paige, Amy and Nikki. Had used you before, just used you again and would use you again in the future. The recent changes are great improvements including the access via app and extended opening hours.
Google
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Very informative and friendly
Google
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Google
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We used a unit here for just over a year whilst clearing out part of our home. The facility is excellent and the staff friendly and helpful. The automated entry systems makes the coming and going super easy. Will definitely use again if the need arises.
Google
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Lovely lady, Nikki provided me with all the information and guided me to the point of closing my storage space contract.
Google
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The service was brilliant and the whole facility has superb security for extra peace of mind.
Google
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Google
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It was fantastic - Nikki was amazing!!!
Google
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Google
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After having issues with my access code for a few months, I popped into branch on Friday 7th Nov and spoke with Nikki about the issue. She done her absolute hardest and everything she could to get me up and running again. Can't fault Nikki. She's been brilliant from the start with getting me set up back in April/May. Absolute diamond
Google
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Nicky was very helpful and polite, gave us all the information we needed
Google
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Very helpful staff and clean site
Google
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Great staff, very helpful & guided us through the process. Excellent communication from Nikki & would not hesitate to recommend this company.
Google
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Wasn't sure on something so called in and got Nikki. Super helpful and friendly. Definitely helped and made me happy to be using shurguard. Big thumbs up 👍
Google
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Google
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I was confused about the App but Nicki talked me through the process and was extremely helpful
Google
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Always have a good visit here. Nikki and Amy are always friendly and most helpful.
Google
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Super professional, clean and secure facility - everything one needs for a safe place to store their items! Great experience 😃
Google
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Excellent self storage Longwell green Bristol. Nikki very helpful
Google
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Nikki was very helpful great service
Google
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Nicki was patience and informative. Really made the experience smooth. Great service!
Google
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Nicking was very helpful and explained everything easy steps
Google
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Great staff, very helpful and friendly.
Google
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Great friendly people to deal with! Really helpful!
Google
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Expertly booked in by the hard working Amy. Facilities are excellent.
Google
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Amy saw us and she was welcoming very friendly and extremely helpful and a clean place. Very happy
Google
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Polite and helpful customer services.
Google
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Google
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A good facility to store things at. Nikki & the rest of the team are very helpful whenever I've had issues. Clean & affordable ish.
Google
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Didn’t wait too long to be answered. Very polite on the phone and answered all my queries. Amy even told me where a local Shurgard was to buy boxes etc from. As the one in Ewell doesn’t have a shop anymore
Google
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Google
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Really easy to book a unit, and great support from Nikki on initial arrival
Google
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Amy was great - sorted out my app access issues really quickly, and was so friendly too.
Google
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It was so easy to extend my contract and set evdrything up, Amy was happy to clear any of my concerns and repeat herself for me. She was very lovely and made this easy to understand for me. I would highly reccomend using.
Google
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Nikki was so helpful and so friendly! Would recommend to all!
Google
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Nikki was a pleasure to deal with , great deal.
Thanks
Google
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Staff at shurguard Bristol were amazing page and Nikki especially
Google
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Top staff very helpful
Google
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The start of the account went all right. The help desk was helpful and I'll see how I manage to get in with this app.🤞
Google
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Had a call with Nikki today who went above and beyond to help us and made things a lot clearer! Thanks for you help
Google
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Amy has helped me and my partner with two
Complicated storage situations. She was so very helpful, understanding and very helpful and clear. I would 100% recommend Shurgard as a storage company
Google
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Google
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Great store. Great staff. Very clean
Google
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Nikki was very welcoming & professional.

Made me and my partner feel at ease and explained everything we wanted to know.
Google
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Nikki was excellent at understanding what I needed and explained everything really well.
Google
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Nikki was an absolute gem, extremely informative in explaining everything in details regarding the storage process. I have not even moved in yet but feel totally at ease after our conversation.Would highly recommend. A++ Thank you once again.

Kind Regards
Sefton Lawrence
Google
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Nicki at longwell helped me with moving boxes, lovely
Perfect having this local
Google
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Very welcoming and friendly, I am a contractor on site and made my visit easy and pleasant.
Google
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Spoke to Nikki this morning who was able to help with an issue getting in the unit. Rectified the problem quickly and easily. Excellent service..👍🏻👍🏻