Customer reviews Review Policy
Platform
Feedback
Google
Very helpful. Great service..
Google
Fantastic helpful staff. Secure storage.
Google
Gina was so helpful at explaining everything
Google
Google
Great service from Gina
Google
Very friendly staff . Brilliant container storage , perfect for me . Nice and secure with easy access .very happy .
Google
Gina is a lovely lady and served us with a smile and was super helpful. Thank you. Meg & Gregg
Google
The facility is always kept clean and tidy, and being able to access the unit until 9pm is very useful. And the staff are fantastic! Gina is so helpful and kind, and I just can’t thank her enough for helping me!
Google
Such a brilliant facility. Great service, staff always happy to help, with a smile.
Thank you Gina
Thank you Gina
Google
From the moment meeting with Gina, she was very helpful. The information was very helpful and also being shown around the unit sizes.
Would highly recommend
Would highly recommend
Google
Google
Gina was fantastic - assisting me with the set up and move in process and any questions I had after!
Google
I found the Shurgard self storage facility in Poole was very convenient to use. Gina the supervisor was very helpful and polite and a pleasure to talk to at all times.
Google
Great customer service from Gina
Google
Gina is fantastic, always going out of her way to help and just makes you feel welcomed.
Is a very friendly place
Is a very friendly place
Google
I am a client here 1,5 years ago. I am happy with this service. Their service improved a lot. I recommend this storage everyone.
Google
Gina was very helpful with helping organising our storage unit.
Google
Gina was very helpful
Google
Highly recommend great service from gina
Google
Easy access location with big parking area inside the premise. Storage space is clean. I put my stuffs into the storage in a hot day but it is cool inside the storage. Staff (Gina) is very nice and helpful. Actually, I visited 2 times for a view of the storage and resolving some register issue while Gina was on leave. Both staffs I met were also very nice and patient to my stupid questions though I knew that they were not working there permanently. I feel delighted with such supports.
Google
Superb experience with Gina. Very thorough and accommodating, ensuring I got the exact storage I needed.
Google
Easily accessible and good service
Google
Gina in the Poole Shurgard was very friendly and helpful with helping us choose and buy boxes for moving. Great service and products, would definitely recommend!
Google
Very accessible location, lovely staff, and clean facilities
Google
My name is Bronwyn Field. I contacted your company today to arrange a storage unit. I had already received a contract via email for a 25 sq foot unit. We decided it was too small. Michelle took my call and we are very happy to do take a unit with your company as in the manner that I was treated by Michelle. Michelle answered my questions and saw to my needs in a very professional manner. Very friendly. If I was to rate Michelle on a customer care level , I would rate Michelle a 10. Thank you Michelle for your assistance. Kind regards Bronwyn Field
Google
Gina was AMAZING, full on information and totally knows her role within Shurgard! Very happy !
Google
The staff are always helpful and proficient and the premises is Well maintained andin good order.
Google
Google
Fabulous service. Nothing to complain about from booking the unit to being shown around. Very polite and helpful when I went into reception and shown the way to my unit. Everything explained on the way. 5 well deserved stars.
Google
Great storage and friendly service. Gina was excellent help upon getting us sorted
Google
Michelle and Gina are always a pleasure to deal with
Google
Came in today to get a price for when I sell my flat, and will be coming back for sure as the customer service from Gina and Michelle was exceptional and the prices outshine the others that I’ve look at.
Google
Google
Excellent staff and customer service, the units look like brand new. Very happy with everything. Credit to Gina she is super helpful and does a great job
Google
Gina & Michelle have been fantastic and always very helpful
Google
Best service with self storage
Stuff friendly and patience
Stuff friendly and patience
Google
Michelle was incredibly helpful in arranging a unit downsize today - we’re very happy long standing customers - Thank you!
Google
Lovely service , Gina was very helpful
Google
Google
Clean easy storage
Google
Good clean facilities, excellent storage.
Staff very helpful, Gina was really friendly.
Would definitely recommend this storage facility.
Staff very helpful, Gina was really friendly.
Would definitely recommend this storage facility.
Google
Gina was extremely helpful and everything was very easy
Recommend
Recommend
Google
Hi so easy to deal with.very quick and efficient process. This is the second time I have booked storage with Shurgard Poole. Thanks Shaun J
Google
Superb service! Couldn't ask any more of Michelle and Gina!
Google
Great service, would 💯 recommend
Google
Great facility and friendly helpful staff
Google
Visited today, was very well looked after by Gina. This was my first time looking into storage solutions and Gina made it incredibly easy! Thank you so much for making the first step of moving house as stress free as possible!
Google
Recently signed up to shurgard self storage. Gina was incredibly helpful throughout the whole process. friendly, professional, and took the time to explain everything clearly. Would recommend!
Google
Gina was so helpful, knowledgeable and patient when I came in today and helped us with choosing a unit and explained and helped us with everything.
Google
Great customer service from two freindly staff members.
