CUSTOMER REVIEWS
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Google
My call regarding an account query was answered by Gina. She was incredibly kind and provided a highly professional service. She explained everything to me very clearly and with great patience. Excellent customer service overall! I am very happy to be a Shurgard customer.
Google
Had a call with Gina, she was very helpful and kind. Had answers to all my questions.
Google
From the first phone call Michelle was efficient and friendly. It took no time at all to rent the unit. It’s clean and above all hassle free .. thank you 🙏
Google
Quick and easy, Gina was very helpful.
Google
Great experience all round, thanks Shurgard!
Google
IT was so lovely and helpful speaking to GINA ,wish every time I contacted storage it’s Gina that answer the phone kind soft spoken voice and was very happy to help me as best as she can. Thank Gina
Google
Great experience! Very friendly and informative staff. The facility offers good access and a nice standard of cleanliness and security.
Google
Michelle was really helpful, answered all my questions and was happy to give me the advice I needed. Thank you!
Google
Gina was a pleasure and so helpful.
Google
Arrived and spoke with Gina in reception. She was very welcoming and approachable, addressed me by name and went out of her way to be helpful.
She showed us to our unit and provided a wealth of information without having to be prompted. Overall, my partner and I are confident in accessing our unit and Shurgard as a whole. Thank you to Gina.
She showed us to our unit and provided a wealth of information without having to be prompted. Overall, my partner and I are confident in accessing our unit and Shurgard as a whole. Thank you to Gina.
Google
Staff on-site couldn’t do enough to help when I had an issue..great customer service
Google
Spoke to Gina in reception after hiring a unit online. She was very welcoming and friendly, gave clear information and was overall very helpful.
Google
Gina was very friendly and easy to talk to, very helpful too.
Google
Called in to purchase boxes which are a good price. Gina was lovely and carried the boxes to my car.
Google
So helpful made it so easy to start my storage
Google
Good price, good access hours, clean facilities, using phone to access works well, friendly, helpful staff.
Google
My parents use the Poole branch and I went in with my mum to sort out some changes and rearranging. The staff here are amazing. So polite and helpful. We’ve had everything explained to us in detail. Would recommend this place to anyone looking for a great secure storage facility with great staff.
Gina served us and she was so helpful and polite. Helped us with everything we needed and answered all our questions.
Gina served us and she was so helpful and polite. Helped us with everything we needed and answered all our questions.
Google
Google
I loved that everything was online and that it was very easy
Google
It was so easy to communicate and find the exactly storage size to my needs.
I would like to thank Gina, the way she explain every thing makes much easy to understand.
A big thanks for the whole team for their professionalism. ⭐️⭐️⭐️⭐️⭐️
I would like to thank Gina, the way she explain every thing makes much easy to understand.
A big thanks for the whole team for their professionalism. ⭐️⭐️⭐️⭐️⭐️
Google
very easy to use from start to finish, Gina very helpful throughout. The security and the premises were very good, I would use again and recommend to anyone.
Google
What a lovely welcome from Gina and Michelle made everything simple and helped extensively could not recommend enough thank you
Google
Google
It’s been a great experience with Shurgard the Poole branch so far. The office department has been so outstanding and I will highly recommend. 🥂
Google
Michelle was really helpful. Gave me all
The info I needed.
The info I needed.
Google
took a 100 square foot unit to keep stuff in until we move into new place , will keep it rolling though as very handy to keep stuff in . was reLly impressed with the entry system, all remote via bluetooth on phone , very safe and secure, also ridiculously clean !! thanks a lot and also lady on reception on saturday forgot her name but she was very nice and helpful.
Google
Gina was very helpful assisting me with my moving supplies.
Google
Really helped with the set up and how everything works and was very welcoming
Google
Great experience from Gina.
Google
Gina is very helpful and and would recommend using this storage company to others
Google
Google
Great service from Gina . Will definitely use again!
Google
Gina was excellent, great customer service - would recommend!
Google
Great staff- very helpful!
Google
Very friendly, great service!
Google
Gina at poole was very helpful and very professional
Google
Very satisfied either way the service!
Google
I have been using this site for several years and have been very happy. The staff are always very friendly and approachable, especially Gina and Michelle. I would highly recommend.
Google
We were helped by the lovely Gina today, very smooth and easy process and Gina was very kind, helpful and made the experience stress free.
Google
Brilliant and staff super helpful
Google
Staff were friendly, knowledgeable and more than happy to help. I visited the store to purchase boxes, but will return once I have my sell date.
Google
Thanks Gina
Google
Gina was friendly and very helpful getting our account set up and access granted swiftly
Google
Google
Gina provided a friendly welcome at reception, helping with my requirements and details on availability and pricing. To actually see the units and how the system works made the decision to rent a storage unit effortless.
Google
Fantastic customer service!
Google
Fantastic service -
Google
Such an easy experience. First time using a storage unit and Gina was so friendly and helpful in showing me how it all works.
Google
Google
