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Self-Storage at Shurgard Balsidon

Shurgard Basildon customer reviews

St Hilary Retail Park, Miles Gray Road Basildon SS14 3UL
Self-Storage at Shurgard Balsidon
0126 891 9015
Office: open until 17.30
Access: open until 21.00

Basildon

CUSTOMER REVIEWS

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(4.9) based on 179 reviews
Date
Platform
Rating
Feedback
Google
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What a great service, highly recommend. Thank you Sarah for all your help and your fantastic communication a true asset to your company
Google
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Robbie was so helpful today at Shurgard Basildon. First time with a storage unit and he walked us through everything, really made us feel at ease that everything was safe and secure. Thank you - excellent service!
Google
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Really friendly and helpful. Thank you
Google
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Superior storage facility. Always clean and very well maintained by the staff there. Sarah and the team are friendly, approachable, courteous and professional. Excellent all round.
Google
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Google
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My experience has very good with shurguard.

Sarah has been very helpful with any questions or problems that I have had.
Would recommend.
Google
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Sarah is great, always helpful, shame we couldn't poach her to work with us. Robbie is friendly also, great team.
Google
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Google
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Very good customer service and very helpful from sarah
Google
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Robbie is super helpful, from signing up to, upgrading, great service thankyou.
Google
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Amazing staff Sarah has gone above and beyond to help with questions we had today. The building is always clean and well kept.
Google
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Amazing service from sarah, very friendly and helpful, thank you!
Google
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Google
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Excellent customer service, very friendly and helpful😀
Google
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Always a great experience. Second location with
Had to upgrade and Robbie went above and beyond!
Google
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Sarah was helpful and explained everything clearly and assisted us in the right storage.

Thank Sarah.
Google
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Very clean storage,vey quiet and big , good size unit,.
The member of staff Sarah is amazing helping you with all the information needed .
Good communication and easy to understand everything needed.
Google
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Sarah is friendly and very helpful. Storage is clean and well managed.
Google
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Fantastic staff and Sarah & Robbie very helpful and go out the way to help you if you need anything .
Google
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I’ve been twice to Shurgard and each time Sarah has been very helpful and informative. She has an excellent manner and is polite and knowledgeable.
Google
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Google
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Robbie was very helpful
Google
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Checked-in this morning to find my locker and get the keys to the padlock. Robbie was there to greet us and couldn’t have been more helpful. He showed us the way, explained the entry and exit procedures and the opening and closing times for access which was very useful.
Google
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Thank you to Shurgard for making my first experience with a storage unit so easy and stress-free. The entire process was straightforward, well-organized, and easy to understand from start to finish. The staff were helpful and professional, and everything was explained clearly. I really appreciate how smooth the experience was and would happily recommend Shurgard to anyone looking for storage solutions.
Google
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Just wanted to say how helpful and polite Sarah at Basildon was... great communication and excellent service! Can not thank her enough!
Google
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Went in today to make an enquiry about a unit,spoke a lovely young lady,Sarah,she was extremely professional and was kind enough to explain the terms and conditions and showed me around the premises,explained explained everything perfectly
Google
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Sarah was very helpful. very satisfied with the service we have been given.
Google
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Sarah was amazing, helped us find our unit and explained how everything worked. Helped us find the perfect one too!! Thankyouuuuu
Google
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Service was incredible . Robbie helped every step of the way and the process was easy and I would recommend to anyone
Google
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Went through Robbie highly recommended and very helpful
Google
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Brilliant service from Robbie, He helped me very quickly and efficently with the issue i had. I would recommend 100%.
Google
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Robbie was very friendly and helpful guy.
Google
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Robbie provided amazing service for me and my partner this morning, helped us find everything we need and gave us all of the information we would need to know

Highly recommended
Google
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Sarah was brilliant, she helped me sort out everything to a high standard i have no complaints she was kind and extremely helpful
Google
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Lovely customer service :)
Google
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I arrived today on 15/04 to arrange my storage . Bit of confusion as my daughter had arranged it but Robbie and Sarah were so helpful and put all the paperwork correctly and I apologised for the mix up but nothing was too much trouble for them
Really nice friendly staff and happy to give them my buisness anytime 😊
Google
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Rob and Sarah are amazing and a credit to the company
Google
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Really good service, clearly explained and the app works great
Google
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Thank you to Shurgard and especially Sarah (manager at Basildon store) for their help over last couple years. Sarah’s ability to go way above and beyond made it a pleasant experience! Thank you again.
Google
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Robbie at shurgard is the best and so helpful ☺️
Google
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I highly recommend this company. Sarah, which I've met at the front desk was really supportife and helpful. Thank you, Sarah🥰
Google
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Perfect experience. Sarah was super helpful and made the whole experience really easy. Would definitely recommend!
Google
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Basildon manager was amazing at helping us! Thankyou
Google
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ROB AT BASILDON WAS VERY HELPFULL AND DESERVES 5 STARS WELL DONE
Google
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Sarah is lovely thank you very much - the storage centre is very clean and feels very secure
Google
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Robbie was incredibly helpful and informative, feel more at ease keeping my business belonging at this establishment
Google
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Basildon store, I had a few queries ahead of buying storage. I got excellent, advice, a tour and explanation of how it all works from Sarah. All my queries answered and signed to take out a contract.. Very happy..
Google
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Sarah was fantastic. Loved the building and more importantly, loved the price. Wow, just wow.
Google
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Great customer service provided by Robbie.
The storage is spacious and safe. Prices are fair.
Happy with my deal.
Google
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Great service, reasonable costs and the storage facility itself is immaculate and very secure - thank you
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Gold EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of BEL ESG
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