Shurgard Salford customer reviews
CUSTOMER REVIEWS
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Google
Had a unit here for two months. Everything about it was so easy, and smooth. Nice, clean units. Only encountered it once when there was a lot of mess in the foyer but this was at the weekend and more a reflection some of the other people who had used it and left litter and mess everywhere out of office hours. Staff contact always friendly and helpful. Thank you!
Google
It's an excellent experience and the staff on duty was very nice and kind at attending to me. The facilities is too notch
Google
Really reasonable price, and friendly and welcoming service throughout!
Google
Google
It was great speaking with Molly.
Great customer service .
Great customer service .
Google
So far so good. One of the only services to offer transparent accurate pricing online rather than having to make you sign up your email address. One of the only places the offers through seven day a week 14 hour a day access. Very high ceilings in all the units giving you an ample storage which many units ignore only giving you the length and width not the height. So far so good I’m very happy to have signed up. Staff were very polite very helpful. The only bad thing was I should’ve listened to them a few weeks ago when they told me to sign Price change, unfortunately I missed some units.
Google
I was helped by Axel today and had a great experience. He was helpful and direct which made for a quick and easy visit. Would recommend
Google
Alex was very helpful
Google
Affordable clean safe storage topped of by brilliant staff. Always very welcoming and informative.
Google
Just got myself set up with Rob S, top guy.
Knew everything I needed to know, big up Rob S ✨🙏🏼
Knew everything I needed to know, big up Rob S ✨🙏🏼
Google
Excellent service from Rob - thanks very much for your help!
Google
Amazing service from Rob today! He is a star and was super helpful
Google
Incredible
Google
Rob S was lovely and helpful
Google
I’d give Ashley a job tomorrow!
Google
Amazing experience with the staff. The staffs were nice and helpful
Google
Very clean , helpful staff , truly appreciated it
Google
Excellent service, Rob stayed late to help us out
Google
Both robs were great, friendly, helpful and professional.
100% recommend!
100% recommend!
Google
Google
I have had a very smooth, secure and affordable experience with Shurguard. The flexibility of the storage was excellent for my short-notice move and the staff at the Salford facility have been very helpful. Absolutely would use Shurguard again!
Google
Was a customer at shurgard salford for a short period of time. I always found the staff freindly, helpful and accommodating. An excellent place for storage. System of application on mobile easy and secure. Would recommend this facility.
Google
Google
Very easy for just one month storage. Loved it
Google
Rob S and Rob are a great team! Super helpful and informative looking forward to my move in day!
Google
Google
Absolutely amazing staff who helped me with my move in went above and beyond to help me get the cheapest option to fit all my items extremely friendly and just seemed to genuinely care. Could not recommend this company more. I feel like my items are secure and I know I can email call or pop in to have any of my questions answered
Google
Google
It was amazing having my stuffs there… They care about costumers and for me it was really important. Thank you!
Google
Google
Luke was brilliant, very helpful and informative showed me to my unit helped me operate the padlock very impressed thank you
Google
Ashleigh was amazing extremely helpful
Google
Ashleigh was absolutely amazing throughout the process of getting a unit. I wanted to verify my Id and change unit size on the day and she make the process so easy and even showed me all the units which really helped. Highly recommend, thank you Ashleigh.
Google
Google
Great location, safe and well priced. Ashleigh helpful as ever.
Google
Google
I have used a few self storages in Manchester and this one is by far the best! Its very easy to register and to verify ID, you can do it by yourself online. Also they have an app and its pretty straightforward and simple, I love it a lot just because of the app to be honest.
Google
I had a truly excellent experience at Shurgard thanks to Johnathan. From the moment I arrived, he was welcoming, patient, and incredibly helpful. He genuinely cared about me as a customer and checked in with me throughout the entire process to make sure everything was going smoothly.
I had to change my units a couple of times because I had either too much or too little space, and he couldn’t have been kinder or more accommodating about it. He explained every option clearly, never rushed me, and made what could have been a stressful situation feel easy and well-supported.
Johnathan’s kindness, professionalism, and consistent support made all the difference. Thank you, Johnathan — you’re a real credit to Shurgard.
I had to change my units a couple of times because I had either too much or too little space, and he couldn’t have been kinder or more accommodating about it. He explained every option clearly, never rushed me, and made what could have been a stressful situation feel easy and well-supported.
Johnathan’s kindness, professionalism, and consistent support made all the difference. Thank you, Johnathan — you’re a real credit to Shurgard.
Google
Attention today perfect by Alex
Google
Jonathan was amazing at service he was extremely knowledgeable and so proactive to help us
Google
This is by far the best facility I have come across. It is tailored to provide a seamless customer experience. There are no hidden costs. The app is efficient. The staff is also very attentive. Ashley is absolutely lovely. Great experience, overall! I would choose them again.
Google
Google
It was a good storage space , all clean and nice . The staff are excellent and always helpful . It was quite in the budget for everyone .
Google
Andy was great, unbelievable customer service
Google
Incredibly easy moving in and out. Lovely, helpful and professional staff which walked through everything and made the process as easy as possible.
Google
I can’t say enough good things about my experience with this self storage facility! From the very first inquiry to move-in day, Ashleigh and the entire team were absolutely fantastic. They went above and beyond to make the whole process smooth, stress-free, and even enjoyable.
Ashleigh was incredibly kind, professional, and attentive—answering all my questions with patience and making sure I felt confident about my storage choice. The team’s warmth and efficiency made me feel genuinely valued as a customer, not just another rental.
The facility itself is spotless, secure, and easy to access, which gave me complete peace of mind. It’s rare to come across a team that truly cares about both their work and their customers.
If you’re looking for storage, I wouldn’t hesitate for a second—this is hands-down the best place to go!
Ashleigh was incredibly kind, professional, and attentive—answering all my questions with patience and making sure I felt confident about my storage choice. The team’s warmth and efficiency made me feel genuinely valued as a customer, not just another rental.
The facility itself is spotless, secure, and easy to access, which gave me complete peace of mind. It’s rare to come across a team that truly cares about both their work and their customers.
If you’re looking for storage, I wouldn’t hesitate for a second—this is hands-down the best place to go!
Google
Google
Google
Drove over 3 and a half hours from Southampton and with the help of Ashleigh who manages to analyses the space needs to place me in a unite that suits my needs . I was able to have peace . Very nice and kind staff really appreciate it.
Google
