Shurgard Farnborough customer reviews
CUSTOMER REVIEWS
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Google
Well located just off the M3 with seemingly best prices in the area that I could find. Chris and Sarita at the front desk are always happy to help with any queries or issues!
Google
Really helpful and very caring. Ensured all my enquiries were answered fully and to my satisfaction. Great customer care.
Google
I visited the Farnborough store earlier this month to buy some boxes and Chris the store manager was just amazing, we chatted about storage and if I needed I would definitely come back and see Chris as his customer service was second to none.
Google
Shertia was lovely to deal with and very professional would using these facilities
Google
Great service thank you
Google
Have been using Shurgard Farnborough for the last 5 months or so. Sarita has been amazingly helpful throughout the entire time. Would highly recommend.
Google
Great staff and great place. Made very easy. Highly recommend
Google
The staff are very friendly and helpful.
The corridors and toilets are kept clean.
The corridors and toilets are kept clean.
Google
Thank you Chris Harman (Farnborough Store). Very helpful and professional as always.
Kind Regards,
Justin
Kind Regards,
Justin
Google
Google
Was assisted by Chris the branch manager at Farnborough. What an amazing individual. He recognised my neurodivergence and was extremely empathetic and helpful. A great ambassador and representative for your company.
Google
Amazing help from Sarita !
Google
Very helpful staff
Google
Chris, Store Manager was amazing! His customer service was immecable and made me feel verg comfortable.
Google
Just wow what a great guy and a great manager chris is! Thank you so much
Google
Chris store manager provided an excellent service he was very informative and quick and efficient.
I would definitely recommend his services to others.
I would definitely recommend his services to others.
Google
Chris the store manager absolutely exceptional service product knowledge was perfect and transparent and cost-effective for my needs. Customer service was brilliant and efficient and felt tailored to my needs. Chris dealt with a dynamic requirement efficiently under 20 minutes despite the variables and difficulties absolutely would recommend
Google
The manager Chris is very helpful, he was very knowledgeable and very professional
Google
Chris the manager is absolutely amazing, I couldn't have managed without him A+++
Google
Chris, the store manager, was exceptionally helpful. I’d never used a storage service before, but he walked me through everything, even helping me set it up on my phone and explaining how it all works. He made the move incredibly easy and completely hassle-free. Storing my things was stress-free, and overall it was a great experience.
Google
I couldn’t be happier with the service I received at Shurguard Farnborough. Chris & Sarita greeted me as soon as I arrived and they were so friendly and approachable. They listened carefully to what I needed and guided me through the best storage options without any pressure. Their customer service was outstanding and made the whole process quick and easy. Highly recommended!
Google
Very helpful and informative.
Google
Shurgard has consistently been the cheapest option when looking for storage and setting it up was very easy. When I needed to change the size of my unit it happened very smoothly and I was taken to other units to be able to see the size before I decided.
Excellent service and value for money.
Excellent service and value for money.
Google
Very helpful staff, big help from Sarita and quick to get setup ready to store.
Google
Chris and sarita are great to deal with very friendly, helpful and made the process feel so easy. many thanks to the team!
Google
The facilities at Farnborough are really good with dry, good size units and 24 hr access with personal code.
But the best bit is the staff - especially Sarissa, who is super efficient, friendly and helpful. Thank you
But the best bit is the staff - especially Sarissa, who is super efficient, friendly and helpful. Thank you
Google
Chris Harman was super helpful when I called through on Christmas Eve (eve) got straight to it, sent me the documents across & was all sorted in minutes! - thanks Chris
Google
Google
Google
Brilliant service, the lady in the office is extremely helpful would definitely recommend this place
Google
Great service from start to finish !
Google
Sarita was very professional and patient during our visit and our many questions. A delight to work with.
Google
Sarita, Shurgard Farnborough, was very helpful. The whole experience of renting a unit was explained and so easy. Thank you Sarita.
Google
Google
What a service from the store manager chris. This guy needs a medal. What an amazing guy. Credit to him and his staff
Google
Chris was brilliant- even though he hates crocs lol
Google
Chris is a great manager, very helpful and friendly.
Google
Chris was very approachable and helpful in setting up my storage unit.
Have used Shurgard previously as well. Service I found always more approachable and informative than other storage companies.
Have used Shurgard previously as well. Service I found always more approachable and informative than other storage companies.
Google
Chris went above and beyond helping me move into my container. Extremely happy with the communication and a very smooth process
Google
Chris was great helped me out a lot.
Google
Sarita was more then helpful
Assisting us with a storage move
Would fully recommend!!
Assisting us with a storage move
Would fully recommend!!
Google
I’ve just signed a contract with this storage company and the experience has been fantastic from start to finish. Everything was seamless—from arriving on-site to accessing my unit for the first time.
A huge thank you to Sarita for her professionalism and support. She took the time to understand my needs and found the perfect solution. I’d looked at options online, and she was able to offer me the first month for just £1.00 and reduced monthly rates after that—great value! She also showed me how to use the Shurgard App, which made it so easy to access and start using my unit this weekend.
Highly recommend for anyone looking for reliable, hassle-free storage with excellent customer service.
A huge thank you to Sarita for her professionalism and support. She took the time to understand my needs and found the perfect solution. I’d looked at options online, and she was able to offer me the first month for just £1.00 and reduced monthly rates after that—great value! She also showed me how to use the Shurgard App, which made it so easy to access and start using my unit this weekend.
Highly recommend for anyone looking for reliable, hassle-free storage with excellent customer service.
Google
Excellent customer support from Chris and Sarita.
Google
Google
Google
Chris is great 👍
Google
Chris was very helpful and showed us around and how everything works. The whole process has been so smooth.
Google
Sarita - Thank you for your patience and being an amazing customer service rep. Greatly appreciated.
Google
Chris the service manager was really helpful and professional at sorting our storage locker requirements. Highly recommended company.
Google
Well Chris the store manager is amazing!
He went out of his way to help us today!
He is a great asset to Shurgard, where did you find this young man. Just wow!
He went out of his way to help us today!
He is a great asset to Shurgard, where did you find this young man. Just wow!
