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Google
Incredibly helpful and very informative
Google
Visited Shurgard Hedge End today to discuss storage options. Fantastic service from Debbie who explained the options and showed us how everything works. Highly recommend.
Google
Google
Good access, very well explained by staff.
Google
Very helpful and informative, Good communication. Highly recommend, both Lovely lady Staff , Debbie and Karen.
Google
Rented a unit from Karen today. Very good customer service, she showed me a couple of units so I could find the right size and location. Many thanks.
Google
Had troubles with the app, but staff was really nice and helpful.
Google
Had a query about checking out as my need for storage is coming to an end - really helpful conversation with Karen.
Google
Google
Brilliant service
Google
Fantastic service! Completely saved our lives needing emergency service. Debbie was amazingly helpful, getting us the perfect t size storage room. Highly recommended.
Google
Google
Easily accessible
Very useful for all storage needs, short or long term
App is very simple and easy to use
Highly recommended
Very useful for all storage needs, short or long term
App is very simple and easy to use
Highly recommended
Google
Google
Great experience, all
As expected
As expected
Google
Brilliant staff Kate gave me a brilliant tour around the units and showed me how everything is operated. Very professional and likeable staff.
Google
Debbie both setup our contract and has now gone through the closing paperwork with me and honestly she is exactly the person you want to be met with when entering a business. She is kind and friendly and eager to help and make things as easy as possible. Cannot fault Debbie's service.
Google
Amazing service!! I have seen and spoken to over 6 storage unit companies in the last week and this was by far the best value and service! Thank you
Google
Amazing customer service. It was my first time ever using self storage today and Karen was very helpful and friendly. She answered all my questions and even gave me a quick tour. Thanks Karen!
Google
Quick and easy use.
Helpful staff.
Clean and bright units
Helpful staff.
Clean and bright units
Google
Very easy to get unit booked and really easy to access.
Google
I have only been with Shurguard in hedge end for a few weeks. But the place is extremely clean. When I first went my storage unit. I met Debbie who has such a lovely way about her and she was so helpful and so pleasant and makes you feel really welcome and looked after. I also met Jeff yesterday and he is helpful too. Many thanks Shurguard storage
Google
Amazing staff, especially Jeff, and great premises and service
Google
Excellent friendly service from Karen. Storage very clean and tidy, with easy access via the app. Highly recommended!
Google
Karen was very warm, welcoming and helpful today when I needed my lock changed! Very smiley when I entered the building xx
Google
Thanks for great service Jeff
Google
Great service from Jeff very helpful would definitely recommend
Google
I went to make some inquiries and I spoke to Debbie. Very friendly , and extremely helpful and showing and explaining me the different sizes in the until very knowledgeable. Thank you ever so much Debbie
Google
Friendly and very helpful staff
Google
Karen was very helpful when I had troubles getting into my account!
Google
Shurgard Hedge End have been an absolute pleasure to deal with. Jeff made the whole booking and paying process so easy after a tour of the facilities and the access here is great! Jeff and Debbie were always on hand to answer any questions and even made the cancellation process very transparent when I no longer needed the storage. I would definitely recommend.
Google
Karen was very helpful and assisted us with a dilemma where we needed an extra storage unit in the short term alongside our longer term unit. Would recommend!
Google
Great service ! Quick to sign up. Thank you very much
Google
Perfect
Google
Google
The staff are very helpful and friendly. Especially Jeff who kindly showed me around. The building itself is brilliant, wide doors, large lift and easy access all round. No complaints whatsoever, I’m glad I chose shurgard hedge end.
Google
Debbie is super helpful and made everything very easy
Google
I’ve been using the storage for few years now and I’m really happy about the service , I know all my belongings are safe and secured- all because they are locked and also insured . Great access and always best customer service from all staff members. I can highly recommend.
Google
Just started renting my unit at Shurgard (Hedge End) and I have to say the staff are exceptional, very friendly and welcoming Jeff in particular was super helpful on my first visit and I recognised after the tour I needed a larger unit - all changed very quickly and efficiently. Access is super easy using the app and the removal process was super smooth. Thank you - would recommend.
Google
Friendly and helpful staff.
Google
Debbie was lovely and super helpful and had great energy. She helped me with my query with kindness and patience , thank you
Google
Google
Absolutely fabulous experience, excellent rental offers, easy to access storage unit, easy to park, trolleys available every time we’ve been, clean and tidy general areas.
Jeff and Karen were absolutely brilliant in assisting us, both were really lovely helpful people with superb customer service ethics.
I would absolutely recommend Shurgard, and if I ever need storage again in future I’ll be back, not just for the fantastic location but for the staff as well……well done Shurgard, Jeff and Karen…..this is the most impressed I’ve been with services in years…
Jeff and Karen were absolutely brilliant in assisting us, both were really lovely helpful people with superb customer service ethics.
I would absolutely recommend Shurgard, and if I ever need storage again in future I’ll be back, not just for the fantastic location but for the staff as well……well done Shurgard, Jeff and Karen…..this is the most impressed I’ve been with services in years…
Google
Great storage facility
Google
Google
Tidy.
Google
Jeff was really good and super helpful. Very convenient. Please pass this on to Jeff and I hope he gets the reward he deserves for all his hard work.
Google
Jeff was really helpful, great service!
Google
Helpful friendly service. Reasonably priced and well managed storage solutions. Thank you!
Google
Both Debbie and Jeff have been amazing and accommodating. They helped me find the right unit and made everything smooth and easy. Would highly recommend storing here!
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© 2026 Shurgard Self Storage. All rights reserved.