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Self-Storage at Shurgard Leicester

Shurgard Leicester customer reviews

Freemens Common Road Leicester LE2 7SQ
Self-Storage at Shurgard Leicester
0116 350 0201
Office: open until 18.00
Access: open until 21.00

CUSTOMER REVIEWS

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(4.9) based on 931 reviews
Date
Platform
Rating
Feedback
Google
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It’s quick and easy to set up and use and great customer service
Google
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Got my storage unit for £1 for the first month, everyone has been really polite in customer service - especially as someone with lots of questions haha
Google
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Google
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Great experience, staff helped gain a short term lease to help moving into our university accommodation. Staff were great, showed how to access the unit and how everything works! Many thanks
Google
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Ravi was so kind, helpful and knowledgeable. Thank you!
Google
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Very easy and simple directions
Google
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Google
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The online service was very smooth and the the feature to reserve it is also good
Google
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Not used the unit yet but booking was super fast just called up spoke to Iain, all booked in about 15 mins for a Great price too!
Google
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Very helpful staff that walk you through the process. The app is easy to use. 10/10 experience.
Google
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Very helpful and kind
Google
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The process was very easy and straightforward
Google
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The front desk staff was very helpful
Google
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Google
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Good place to store your things. Ravi was very helpful and went above and beyond
Google
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Google
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Google
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Great service from Ashley. Answered all our questions
Google
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Google
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Great service from ravi
Google
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Dry and clean with easy access. Nice staff. Recommend it
Google
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Ravi and Iain are great guys and helped us with any questions we had about the unit- would recommend!
Google
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Best storage place, staff are very helpful. Had problems accessing my unit after they implemented the app, staff member Ian was very helpful. He’s always been like that since day one and so are the other staff members. Would recommend this place
Google
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Great Customer Service 👍
Google
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Great service! Respectful staff
Google
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Great service, always helpful and give advice
Google
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My experience with shurgard was amazing they are lovely people, I was welcomed by Ashley, he was friendly.
Google
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Ashley was lovely, helpful and friendly would recommend
Google
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Very helpful
Google
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Place is clean and tidy
Ravi is super helpful
We finish the whole rental process within 15 mins
Google
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Very friendly staff happy to help and very knowledgeable
Google
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Ravi service today was exceptional, answered all our questions and focused on giving us the best value for our money. Happy we chose this storage facility. :)
Google
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Really good service. Helped transfer locker information and showed me around.
Google
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Google
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Google
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Simply amazing!! We were able to move house and used the storage for March 2025, so just 1 month and £1 for 450 square feet. Sure, we paid extra for a lock (£14.99) and extra for insurance, but it took the stress out of moving everything on the day. The site is secure, spotlessly clean, you can’t beat it! The team at Shurguard Leicester are excellent. Ravi is simply amazing, so helpful and gave us all the relevant information, and even helped me load the van with a tricky item. If you’re thinking of using storage then give Leicester Shurguard a go.
Google
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Absolutely brilliant. We used the storage unit for our house move the team were so helpful and amazing. Ravi helped us on our first arrival with some of our items which we thought was very kind and also kept us informed with curtesy calls on our vacate day.

Also Iain has been really helpful mentioned digital access and what it looked like when they first built the centre so great to hear he’s been working for the company for some time.

Thanks so much Ravi and Iian and the rest of the team. We are so thankful.
Google
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Iain was incredibly helpful and very knowledgable. Would definitely recommend
Google
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Ravi and Iain were great help, contact them for all your needs especially if you are a student. 10/10 rating one of the best days I had this week
Google
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Good company clean storage really helpful staff had troublel with bill really understanding company.
Google
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Excellent service and easy to book and get access to storage at a fair price - helped by Ashley.
Google
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Google
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Shurgard Storage and Staff are all simply the best!
Google
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Google
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staff very friendly & helpfull - Ravi
Google
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Very easy, good price
Google
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Outstanding Service from Ravi – A True Asset to the Team!

I can’t speak highly enough of Ravi! He went above and beyond to help us, showing genuine kindness and dedication. Even when the place was closed, he allowed us to stay and ensured we had the support we needed during a difficult time. His willingness to go the extra mile truly made a difference, and his helpful and friendly nature made the whole experience much smoother.

Ravi is a true asset to the team, and his commitment to exceptional service should not go unnoticed. If anyone deserves recognition—and a well-earned pay rise—it’s him! Thank you, Ravi, for your incredible support!
Google
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Received a nice welcome from Ravi, gave me a nice tour of the storage :) and answered all my questions
Google
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Ashley was very helpful.
Google
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Great service and excellent staff, would recommend. Ashley on front desk was really helpful and answered any questions I had
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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