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Self-Storage at Shurgard Leicester

Shurgard Leicester customer reviews

Freemens Common Road Leicester LE2 7SQ
Self-Storage at Shurgard Leicester
0116 350 0201
Office: closed now
Access: closed now

CUSTOMER REVIEWS

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(4.9) based on 1045 reviews
Date
Platform
Rating
Feedback
Google
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Very smooth and easy process with Ian. Great service
Google
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Iain has been great help
Google
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Super fast service, no waiting. The staff is also really helpful in finding the perfect locker for your needs.
Google
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Ashley was amazing, setup the account and got us going!
Google
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Ravi brill communication very helpful
Google
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Google
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Ravi attended to me on the 19/03/2026 and amazing guy, professional, solved my problem with pinpoint accuracy, and with a smile on his face.
I would always recommend shurguard, and if you meet Ravi at the desk your day gets brighter.
Google
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Fantastic service from the first call till the move in date. Really great help from Jamie on the phone and support from Ashley on the desk. Would recommend to anyone looking for this service
Google
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Very helpful team
Google
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Minor issue with validation ID online but Ashley in the branch was fantastic and got me sorted quickly and without fuss.
Google
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Came to look with a view to renting storage. Spoke to Ashley who showed us some facilities very helpful.
Google
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Good and attentive service
Google
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Google
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I was greeted well by a colleague name Ashley who was very helpful and advised me on what room to get. I would recommend him and this venue to anyone needing a storage unit
Google
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Iain he gives a great info very cooperation very nice customer dealing
Google
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Iain give me a good show around the building.
Google
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Ashley was very helpful setting up my unit. Would recommend
Google
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The customer service was really excellent, Ashley really helped me out
Google
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Iain great serviceπŸ‘πŸ»
Google
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Had a wonderful experience with Shurgard. Booking the space was also easy and hassle free. Ravi was kind and very helpful and explained all the process in a simple way.
Google
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Iain was c’very helpful. His service was outstanding
Google
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Ravi was informative, welcoming, and very well informed, I am happy to have met him and have him show me around and answer my questions!
Google
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Ravi at the Leicester branch was absolutely fantastic very helpful and kind
Google
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Good service, nice building, ravi was helpful and everything went smoothly
Google
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The service is very good, amazing. Ravi is very helpful very professional and he made sure that we understood everything, and stayed with us until we managed everything.
Thank You
Google
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Ashley was very helpful in securing me a storage unit for 1 month
Google
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Great lads. Always helpful when I’m on site
Google
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Great service from Iain.
Google
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Great storage. Easy to access, secure and good prices. Excellent customer service. Ian answer all my questions and made the reservation process very easy.
Google
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Very reliable
Good communication between us and RAVI
RAVI was very helpful and understanding
Google
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Very good service and I recommend it.I was with them more than one year and not any problems. All safe long hours and secure. The staff Very helpful special Iain ,Ashley,and Ravi.
Google
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Excellent service, very efficient and knowledgable made the whole experience enjoyable. Thank you Iain for exceptional service.
Google
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Is very good service i 100% recommend
Google
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Excellent service, nice and quick
Google
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Came in for a tour of storage units, Rav was extremely helpful and friendly, showing rates and different units. These units are extremely spacious and affordable, thank you to Rav for his assistance.
Google
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Google
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Google
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I’ve used Shurgard Storage for over a year now and the staff (Ravi, Ashley and Iain) have been incredibly helpful on every occasion when I needed assistance or information. Great customer service, very professional, easy parking, easy access and very clean and tidy. This place would be my first choice for storage every time. Thank you guys πŸ‘ŒπŸΎ
Google
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Google
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Google
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The Guy on site has been so good and professional πŸ‘
Google
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Really helpful team - answered all questions with clarity and integrity.
Google
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Brilliant customer service
Ashley was very informative and friendly.
Perfect πŸ‘Œ
Google
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Ashley was helpful this morning.
Google
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Google
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Ian & Ravi were absolutely fantastic! From start to finish, he was incredibly helpful, professional, and patient, making the whole process at Shurgard smooth and stress-free. He took the time to explain everything clearly and went above and beyond to make sure I had exactly what I needed. It’s rare to receive such genuinely great customer service β€” Ravi was so helpful when it came to upgrading my unit. Highly recommended!
Google
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Very happy with size of unit, plenty of storage space. Parking and trolleys allowed for easy access for unloading. Staff were very friendly and welcoming, helping me set everything up with ease. Thank you Iain, Ashley and Ravi.
Google
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Had a very good customer service from a young man who took us of a tour to our unit. It was excellent and a demonstration of passion and knowledge of his job. Good customer service is not just visible, but it can be felt.
Google
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Hiya shurguard has been very good so far and the service has been fine.
Google
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* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of BEL ESG
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