CUSTOMER REVIEWS

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(4.9) based on 447 reviews
Date
Platform
Rating
Feedback
Google
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Google
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Google
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Excellent service by the 2 ladies in Shurgard beckon sign me up for storage efficiently and in 20mins many thx guys
Google
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Google
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Google
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Becca, Cem, Elton, Jane
Is very helpful and nice

Abdul R
Google
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Google
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Thanks for your help, Jane!
Google
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Billy shona and terri was amazing
Google
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Thank you! Jane is so lovely, my experience was great. Everything was as expected 5*
Google
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Elton was very helpful and dealt with my query and booking efficiently. Thank you
Google
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Google
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I was speaking whit Rebecca and she help allots to found the best solution, professional and polite! Amazing service:)
Google
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Becca was Very helpful and she explained everything patiently to me.
Google
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The worker Rebecca was very kind and helpful and made everything clear and easy.
Google
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Rebecca was very friendly and informative, helped out with the entire process.
Google
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Becca was very friendly and assisted me through out the entire process.
Google
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Google
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The staff are professionals, very decent and helpful. They'll always give you a listening ears to assist you with a breakdown of whatever questions you may have in relation to your storage needs.
Google
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Google
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Becca is an example of what excellent customer service is. I hope she is given the support and development from her team and management to further her career at Shurgard as she is doing a fantastic job at your barking branch. Becca made my first experience with your business a memorable one and I would definitely shop with you again and recommend it to others! 5* 👏🏼
Google
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It was really down to the staff, really made you feel welcome and thoroughly covered all the detail before signing. Well done Jane.
Google
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Very friendly and helpful staff. Security is great but unfortunately the parking can be a little tight.
Google
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Friendly and helpful staff. Great storage location and spaces.
Google
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Thank you Becca and Jane was very helpful and friendly environment! Many thx again!
Clean and nice units good experience!
Recommended!
Google
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Shugard is a great storage place. It is very well located and easy to get to at the junction of the A13 and the A406. I can get there from Leyton in 10 to 12 mins. There is plenty of parking space. Inside it is very clean.
It is very secure with strong security.
The staff are very helpful and friendly. Jane and Elton are very welcoming but extra marks go to Becca for going out of her way to help. A real superstar !
I would highly recommend Shurgard
Barking.
Google
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Google
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Lovely staff very friendly and respectful
Google
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Great service, pleasant, polite and helpful staff!
Google
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Nice facility and looks very secure
Google
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Becca was Great! She explained everything clearly and gave me a tour of the lock up so i was aware of the size chosen. Very clean, well kept and secure facility.
Thanks!
Google
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Very good service
Google
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excellent service, friendly, very good communication (almost immediate contact by phone and by mail !), really very well maintained... well, I can not praise them more. I can not praise enough ladies who were helping me with checking in, not only professional and PATIENT, but having excellent sense of humor, too....
Google
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Happy. Staff was professional and supportive in making sure I got value for my money.
Google
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The customer service that I received was excellent. It made life so much easier with a friendly face and letting myself & my partner know the a-z of what we need to know. I would recommend all to use this place for storage. Thanks a lot for your help 👍
Google
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Super easy to set-up, the person who helped me with all the paperwork was fantastic. Good size and easy to access unit, and the new app so you don’t have to remember passcodes is a great touch!
Google
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Outstanding customer service from jane
Google
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Jane was very friendly and provided good advice for our storage needs. Thanks.
Google
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Rebecca at reception is so friendly and extremely helpful and the fact that there is access over Christmas is great
Google
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The team at Shurguard Jenkins Lane were amazing. Very helpful and easy to work with
Google
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Shurgard charges is reasonable compare to other storage facilities based on my findings. Their staffs (Rebecca) are professional and helpful. Their storage is clean and tidy. Their storage is easily accessible.
Google
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Google
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The Shurgard staff in the Barking branch are very welcoming, helpful and kind.
Great service!
Google
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Google
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Rented a unit today, Jane looked after me, her customer service is one of the best I have received ever. Barking site is amazing, well presented and clean despite the poor weather. Finally I would like to thanks the team at the Barking branch specially Jane. Highly recommended this site for anyone interested in renting a storage unit
Google
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Wonderful service from the Barking team. Thanks Becca, Elton & Jane.
Google
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I would absolutely recommend this place to everyone. The process is clearly simple and easy. The team is really good. Great communication throughout. Helped me with choosing the right size. Jane was super helpful and amazing. Thank you Elton & Jane.
Google
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Spoke with Jane from Berking branch who kindly assisted booking storage in Harrow. Very friendly and patient.
Google
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Google
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Very detailed and thorough staff. Rebecca and Jane made the whole process easy for me.