Shurgard Chadwell Heath customer reviews
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Google
Khalid helped me to choose right size storage, and give a very good guide about Shurgard
Google
Staff are very friendly, Khalid helped me get set up and answered all of my questions. Very helpful and helped me choose the space that was right for me to something that I can afford. Would recommend to anybody who is looking to store things long term or short term.
Google
Khalid provided 5 star customer service. He helped me with my inquiries and answered all the questions. He also helped me to understand the contact and house rules.
Google
Good customers service from khalid
Google
What stood out most for me at chadwell heath storage was customer service, particularly from a chap called Khalid who was more than helpful for my needs. Brilliant, would recommend!
Google
Cem and Khalid were great help! Saved me so much money and got additional 2 units!! Thank you to both!
Google
Fantastic facility. Khalid really helped made my first storage rental hire a breeze. Calm and organised and swiftly helped me upgrade my storage container size. 100% recommend Shurgard Chadwell Heath.
Google
Hussain gave great customer service, he was very calm and showed me the all avaliable options for keeping my business boxes in the unit.
Google
Keylee was very helpful with assisting me registering & showing me around the place, very much appreciated 🙌🏾
Google
Never had anything bad to say about Shurgard but Keely was especially helpful today assisting me in all the best ways possible, thank you!!
Google
Thank you Keely! You are a star! People need your customer service skills, polite and willing to go the extra mile.
Google
Hussain has been extremely helpful in onboarding the storage setup. Top class service and look forward to move in. Thank you Hussain.
Google
Khaled is very helpful and most importantly I have found him very honest as I left my driving license in the office and he didn’t hesitate to call me to get my driving license ASAP.
Many thanks Khaled!!!
Many thanks Khaled!!!
Google
Khalid was really helpful, tenantive and respect
Google
I’ve had a really positive experience with Shurgard Chadwell Heath, and a big part of that is down to Khalid. He has been incredibly helpful, professional and welcoming every time I’ve dealt with him.
Khalid genuinely goes above and beyond to help, takes the time to explain everything clearly, and always makes you feel like a valued customer. His customer service is excellent and he’s a real asset to the team.
Staff like Khalid deserve to be recognised and rewarded for the effort they put in. I’d definitely recommend Shurgard Chadwell Heath
Khalid genuinely goes above and beyond to help, takes the time to explain everything clearly, and always makes you feel like a valued customer. His customer service is excellent and he’s a real asset to the team.
Staff like Khalid deserve to be recognised and rewarded for the effort they put in. I’d definitely recommend Shurgard Chadwell Heath
Google
Needed storage whilst house underwent major refurb. Very easy process and excellent storage facilities.
Google
Khalid was excellent, thank you very much.
Google
Google
Top service from Khalid and Cheryl they're always looking after me and always so helpful. Top individuals that's why I've stayed here
Google
Excellent service from Cheryll
Google
Cheryl was very helpful, polite and amazing
Google
Very helpful staff. Cheryll was extra accommodating and showed us to our unit. And how to get in and out.
Google
Cheryll has been really helpful with setting up the App . The unit is just what I needed and clean. I would really recommend this store and Cheryll truly cares about the customer experience. If you need a unit, get one here. Never let her go because you'll be losing a great worker.
Google
Google
Khalid and Cheryll were very helpful today. They explained the process very clear and made sure I knew what to do. Would recommend this storage place as it is very clean and new and the staff are great.
Google
This is the second time I have come across Khalid. First time at Shurgard Bow when I used to store in 2024. He actually remembered and I still remember the brilliant service he provided then and the same level of service this time around. Seeing him made up my mind on wanting to store here and not with Access nearby or Safestore. Highly recommend the store and more importantly Khalid.
Google
Excellent service from Cheryll and Khalid. They were friendly, professional, and made the whole process quick and easy. Thank you both for your outstanding customer service!
Google
I had a pleasure dealing with Cheryll and Khalid. They were really helpful and I cannot thank them enough.
Google
Khalid and Cheryll were great. Very helpful throughout.
Google
Staff are so helpful and polite helped me with the app far
Better than where I was glad to have joined shurgard
Better than where I was glad to have joined shurgard
Google
A great storage container. Completely managed electronically. Including the app, which once you get the hang of it, did actually work flawlessly. Shurgard offers clean containers, with trolleys and easy to load lifts.
Google
This is my second time of using Shurgard Chadwell Heath and would like to thank Khalid for his care and professionalism. I find Khalid approachable and helpful.
Google
Okallaya was super helpful and clear and concise with what we needed
Google
Khalid really took his time to walk me through the building and explain the benefits and features of self-storage including the usage of app.
I ended up being a customer.
I ended up being a customer.
Google
Helpfully helpful team, tidy and absolutely clean vicinity; Cheryl's customer service skills is topnotch. I have recommended Shurgard to friends and will continue to do.
Google
Very easy to use, facilities are excellent.
Google
Cheryll and Khalid are really helpful and there’s always laughter in the office which is nice a great team.
Google
Cheryll was very helpful ! Thank you 🤩
Google
Great service friendly staff, and a clean secure facility Cheryll was very helpful throughout.
Highly recommend
Highly recommend
Google
Google
Khalid the store manager was really helpful
I would recommend this store to all my friends and family
Very clean
I would recommend this store to all my friends and family
Very clean
Google
Google
We had to cancel our unit but then returned and again Cheryl was so hopeful and polite happy with the service 😊
Google
Cheryll was absolutely amazing. Helped me with everything from when I rented out the unit. Great asset to the team. Very kind and helpful.
Google
Cheryll was a great help with showing me around different units. Very straight forward to sign up and the prices for the units are reasonable
Google
The team at Shurgard was extremely helpful, friendly, and professional. They explained everything clearly and made the whole process quick and stress-free.
Excellent customer service!
Excellent customer service!
Google
Good storage place.. Team members are helpful.. Happy with there service.. Need to 15 days notice period for leave the place
Google
This place is truly a hidden gem and Cheryll is an outstanding asset to the team, if you’re looking for storage solutions in the area look no further than Shurgard Chadwell Heath. Easy access and amazing service from start to finish!
Google
Google
Excellent customer service very friendly staff, highly recommended. Good facilities. If only all shurgard branches could be this good. A very professional service received. Thank you.
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© 2026 Shurgard Self Storage. All rights reserved.