CUSTOMER REVIEWS
Platform
Feedback
Google
Google
Friendly and efficient, moved my stuff in with no issues at all. They have wheel able trolleys and a lift that takes you to your lockup and in you go. Bobby was friendly , knowledgeable and helpful. Thankyou
Google
Absolutely fantastic service from the team at the Crayford/Dartford office. We used them to store our furniture in between a house move and everyone was helpful, responsive and always friendly. Highly recommend and would certainly use again.
Google
Great service provided by attendant Sandra. Thank your
Google
I have received a great service at the storage at Crayford.
Google
Would highly recommend Shurgard Crayford. Staff were very friendly and helpful. They went above and beyond to make sure everything went smoothly. Initial checkin process and access to storage unit very easy.
Google
First time in Sarah was wonderful and helpful.
The other lady was also fantastic 👍
The other lady was also fantastic 👍
Google
Such a fantastic service. Smiley and friendly staff always happy to help. Crayford storage has always been our first choice over the years and we will be back in the near future 😉
Google
Rented here for just over a year, very good customer service and Sandra and the rest of the team at Shurgard was always happy to help and assist me in any issues and queries.
Google
Google
A very professional and friendly service at Shurgard ( Optima Park Crayford). Sandra in the main office was very helpful and the overall experience for local storage was first rate.
Google
Great staff who had plenty of time to explain everything to us
Google
Amy at Crayford was exceptionally helpful
Google
Pretty easy going and straight forward, good facilities. Ready to help staff, particularly Amy. So friendly and helpful, able to give advice whenever I needed it - made the experience all the more better.
Google
The building is looking a bit bare, but the unit is clean and secure so it does the job!
Loads of trollies, parking and big lifts.
Karen in the office on Sunday was super helpful getting us signed up and moved in 🙏
Loads of trollies, parking and big lifts.
Karen in the office on Sunday was super helpful getting us signed up and moved in 🙏
Google
Google
Sarah has been extremely helpful. Thank you
Google
Great service
Google
Been very happy the service and staff here. The process to set up renting a unit was easy and everything thereafter was to and staff have been easy to deal with both in person and over the phone! I would highly recommend.
Google
Very nice staff
Google
Amazing service friendly staff super helpful
Google
Very satisfied with this company! The team is truly attentive to customers and has a strong sense of service. Always available and responsive, the staff is highly professional. I highly recommend!
Google
Mike is the most helpful person you’ve ever met, at Crayford Shurgard - full of positive energy, polite, friendly and goes above and beyond to be helpful. Storage aside; it breaks up your day seeing Mike at the office
Google
Google
Google
Extent staff friendly and helpful
Google
Amazing experience with Mike, lovely man, very helpful
Google
Friendly, informative and professional
Google
Thankyou to Mike and Becca at Crayford Shurgard for all your help. Will definitely use shurgard again.
Google
Really appreciate the service and help I received when moving in, would highly recommend.
Google
Mike was very helpful in moving into our storage unit, very honest about pricing increases
Google
Excellent service by Mike set up my unit hassle free and detailed t&cs
Google
Rebecca was so helpful and friendly. Amazing customer service.
Google
Amazing service at Crayford, team are always so helpful especially Becca
Google
Staff have been so helpful with me and was able to down size and Mike was brilliant and very professional..
Google
Becca and Mike at Crayford are always friendly and helpful, and assist me with any queries or issues I have. Really happy to recommend Shurguard to anyone looking for flexible storage options.
Google
Best service specially by Mike
Google
Brilliant customer service from becca she couldn’t have been more helpful!
Google
Just been in , I dealt with Mike , I found him very helpful and professional, credit to your company
Google
Google
Sandra, Becca and Mike are fantastic they bend over backwards to help and make sure you have everything you need, happy to show you around and make sure you are getting the correct unit for you, very happy, helpful and made the whole experience very pleasent. Facilities for storage are great plenty of space and a fair price compared to other companies. Plenty of trollies to move your stuff in and out, lots of parking and the site is very secure. Really happy with my experience with Shurgard and would highly recommend. Staff made this an easy and stress free experience, big thank you to all of them.
Google
Thank you Sandra for all your help today. The breakdown of everything provided at Shurgard Self Storage Crayford was perfect.
Google
It has been a pleasure using the storage facilities at Shurguard, Crayford. Sandra and Mike have both been very helpful and informative. Thank you for your assistance.
Google
Google
Becca was amazing and very helpful. Love visiting a Shurgard where you can actually speak to real people. Great place
Google
Rebecca was Very friendly and super helpful. Made the whole process easy and stress free
Google
Friendly service. Took me to look at different units, up and down, helped me get a good price on the first month.
Thanks.
Thanks.
Google
Google
Had a really good experience at Shurgard Crayford.
Sandra was very polite and friendly. She showed me the units, explained everything clearly and answered all my questions.
Really appreciated her help and professional attitude.
Sandra was very polite and friendly. She showed me the units, explained everything clearly and answered all my questions.
Really appreciated her help and professional attitude.
Google
Sandra was very helpful.
