CUSTOMER REVIEWS

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Date
Platform
Rating
Feedback
Google
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Google
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Great place. Friendly team.
Google
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John was an absolute diamond, I cannot stress how professional and helpful he is. A credit to the company.
Google
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I have just moved all my stock to this place as it's cheaper than where it had been! It's open earlier and later than the other location where I had my stock before.

It meant that in this insanely hot weather I could go late when it was just 26 degrees rather than 34 degrees as it was yesterday! Feels secure, clean and safe.

I hope to be here lots as website sales come through..... let's see.
Google
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I had the pleasure of Lewis at Purley Way store he WAS just FANTASTIC he talked me through all that l wanted to know gave me good advice to! 👍🏽
Google
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We got a storage unit here last most where we moved our house into as we are having building work done and it is brilliant. The most practical thing is that you don't even need a code, you've got an app that can just allow you to open doors;
Google
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Azeez spoke to me in the phone and talked through all of my options in detail, great guy. Then choose to go with the Bow branch and was guided by Chad who took me through all the paperwork and gave great advice.

Both were patient, accurate and supported me to make solid decisions. I have a neurological condition, so them taking their time to explain things to me was SUPER important and inclusive!

Shurgard delivered on professionalism, courtesy, kindness and price.

Would highly recommend
Google
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Absolutely outstanding service from the lady at reception today and over the phone. She was very understanding and knowledgeable and did everything in her power to ensure a smooth transition of a otherwise very stressful upcoming move. The gentleman at reception also had fantastic interpersonable skills. They are an asset to your business. Thank you. Here is the 50sq ft pic storage.
Google
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Very friendly and accommodating. Helped during a very stressful situation. Created an environment in which speaking to him was like speaking to a friend. Keep it up and you’ll get far. Thank you Damon :)!
Google
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I spoke to Damon on the phone. He was very lovely and helped me without any issue.
Google
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By far the best storage facility I can think off. The staffs are friendly and helpful to every bits and processes. They are really the tops when it comes to storage facilities. No caps. 👌🏾
Google
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Just what I needed, assessable when we need it
Clean and tidy
Google
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Easy access, install the app, and open the gates without getting off the car, reasonably priced
Google
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Want to say a massive thank you to Damon for all your help, very professional and welcoming. Thank you again.
Kind Regards
Rebecca
Google
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Google
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Damon was very helpful with my booking, walking me through the process thoroughly and with a friendly and playful energy.
Google
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Google
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Fantastic service from Damo, quick, professional & very efficient, just how I like to do business. Thank you very much.
Google
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Excellent fairly new storage site. Damon was especially helpful and provided a quick, efficient and very friendly service. Love the access via app - so convenient! Very happy with the experience and highly recommend this site for your storage needs.
Google
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Google
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Entire team were amenable, friendly and helpful; would recommend.
Google
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Good service 👍
Google
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Google
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All very easy and well explained, Liam and Damon helped me out and answered all my questions perfectly, I was quite impressed with the app as well, makes it so much easier to get through to the storage unit instead of using codes, all very clear and simple, thanks for the help guys!
Google
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Google
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Rooms spacious and well ventilated. Secured parking and clean storage, environment.
Google
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Easy access.. secure and safe.. easy parking and helpful staff
Google
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Google
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Good service, clean premises
Google
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Brilliant service provided
Google
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Google
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Damon and the team were really professional and helpful, everything was set quickly and smooth. Thank you, boys! I am a first time user and was surprisingly impressed by the service. Would absolutely recommend Shurgard Self Storage to anyone!
Google
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Spoke to Damon about my situation and he couldn’t have been more knowledgable and helpful. He made me feel completely at ease in a situation that is generally stressful (no-one ever really wants to put their belongings in Storage). What a great start to my storage experience!
Google
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Great friendly and professional. Azeez was extremely helpful, will recommend family and friends
Google
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We were allowed to inspect 2 different size of lockers before selecting the larger one for our needs. The man on the desk sorted it all out for us quickly and efficiently while also still being chatty and personal so it didn’t feel so much like a transaction. Very good service received that day!
Google
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Great friendly boys very helpful very well spoken explained everything to me
Google
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Very pleasant and helpful.
Google
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Friendly service and willing to go the extra mile. This branch treats you as individuals and provides a personal service, ensuring they do their best to make you happy. Based on my experience I would definitely recommend and use again. Extremely happy
Google
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Great team, lovely customer service skills
Google
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All the process of booking, sign in was easy.
The staff is friendly and diligent. Particularly, Mr Damon was quite enthusiastic and helpful from initial website inquiry to handing over the storage space.
Google
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Excellent service
Google
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Using Shurguard at Purley Way Croydon was brilliant. The manager Azeez was super professional and helpful. Would recommend to anyone looking for a stress free storage solution.
Google
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Excellent service - helpful, friendly and efficient.
Google
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Damon was very helpful and friendly. He found me a unit within my budget a location reasonably close to me.
Google
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Very polite, professional and helpful.
Pleasant to deal with.
Google
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Google
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Shaqueeb (hope I've spelt this correctly) was super friendly and helpful. Very satisfied with the service and would like his managers to log what a valued member of staff he is to the team.
Google
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Absolutely perfect service. Shakeeb was very helpful taking the time to show us around all the different storage unit sizes which made it a very easy and seamless process picking the right Unit we needed. Very kind and great customer service!
Google
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Fully happy with the help that Shakeeb gave us, whilst taking a unit.
Google
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First time using Shurgard, who were cheaper than the other storage companies even after their special offer.

Brilliant customer service from Damon at Purley Way who made the whole process quick and simple! Will definitely use again.