CUSTOMER REVIEWS

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(4.7) based on 1042 reviews
Date
Platform
Rating
Feedback
Google
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Catherine was amazing! She was so helpful!
Google
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I've been with Shurgard for some time now. Popped in with a query and had Chaice go above and beyond to answer all of my questions. I would recommend anybody with questions to come into branch and ask her.
Google
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Catherine really went above and beyond for us today! Couldn’t recommend her services enough. Literally saved me and my sister another 3 hour drive by letting us move units last min. An absolute credit to your branch, thank you again!!!! Promotion is needed
Google
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Great service, Catherine was very helpful.
Google
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Cathrine was great and very helpful!
Google
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I had a walk-through with Chaice, she was polite and well informed! Any questions I had she was happy to answer before, during and after the visit.
Google
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Ive had a unit for over a year, recently spoke with Tim and Chase regarding changing unit size. Randomly poped by and Chase, saw me on the road and took the time for a quick chat. Popped in yesterday to do the change over and she made it effortless. I finished during her break and she came back to the desk to finish up the new contract for me. Customer service has been outstanding!
Google
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Catherine was very friendly and helpful and super knowledgeable and answered all of the questions 😄
Google
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Brilliant work!
Google
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Google
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Absolutely solid service from Catherine showing her wealth of knowledge, bubbly personality & a very bright smile 😊
Google
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Fantastic, helpful staff and good prices.
Google
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I came to sign up just before closing and the service was as seamless as ever! Targ who was assisting me was incredibly helpful. He went above and beyond in answering any questions I had! I’m glad I gave shurguard another chance ⭐️⭐️⭐️⭐️⭐️
Google
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Tim was very helpful and professional during my visit. He explained everything clearly and made the storage rental process quick and easy
Google
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Excellent service, efficient and im quite happy. Thanks
Google
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The service is incredibly good, Catherine was so helpful and she explained everything to me. I would recommend them 100%
Google
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Catherine and Chase have been absolutely wonderful very helpful
Google
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Google
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Very helpful… and accommodating
Google
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Good service, good staff, good accessibility
Google
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Really helpful and friendly team, lovely facility, relieved a lot of stress.
Google
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Excellent service. Catherine was super helpful and patient. She showed us around so we could choose the right storage for our needs.
Google
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Lovely staff, Catherine was wonderfully helpful
Google
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Google
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Quick and friendly service. Easy to use facilities. Opening times and cardboard boxes supply could be better.
Google
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Excellent experience from the staff, who went above and beyond for me, thanks
Google
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I have had an amazing, flawless experience and Tim (Manager) is wonderful. Super kind, helpful and accommodating. The whole experience has been a welcome relief in the chaos and drama of sorting out family storage. Thank you very much, it's been a joy to work with you.
Google
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Batman was extremely helpful and made the process simple, easy and straightforward. Great customer service - would recommend !
Google
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Tim was very helpful.
Every thing well explained.
Thanks
Google
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Was helped by Badmus who was an absolute star and explained everything very clearly.
Google
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Badmus was of great help with handle all my questions despite I could see he had discomfort from an injury he sustained. He still stood up to help me. Top marks for Badmus
Google
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Tim’s service is really nice.
Google
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Fantastic customer service. As a first time customer Fred explained everything clearly and reassured me throughout. Thank-you so much.
Google
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Had a great show storage experience very helpful and kind
Google
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Badmus was very helpful and I would definitely use this space again. Thank you very much
Google
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The customer service provided to me today by Badmus was .Top notch.
He needs to be promoted to a more senior level. Well knowledgeable, patient and willing to go the extra mile for customer satisfaction. 10* for Batman
Google
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This site is clean and very good. Badmus was so helpful and patient with all my questions and even showed me to the units and explaind all the benefits to the new app features
Google
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Badmus at shurgard Deptford is an absolute gem for the store. He patiently explained the process and how everything works. Top lad BADMUS
Google
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Badmus (Batman) has been an amazing support during my stay at Shurgard.
Google
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This company is so easy to store with. I moved in this week and Tim was so helpful in making sure that I could find my unit and understood the process. If you're in the area I would definitely recommend them for storage.
Google
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Tim offered Great Customer service, very patient and understands the customers needs. He deserves a promotion
Google
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Tim was incredibly helpful. super easy and great space!
Google
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Tim and Batman was excellent great service would highly recommend
Google
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Signed the storage contract at deptford shurgard thanks to Badmus for an extremely thoughtful experience. He carefully explained everything to us and gave us a reduction in some of the processing fees. My friends and I are very satisfied, please come here and support his work!!! Luv BADMUS 💖
Google
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Badmus absolute legend, super helpful and communicative!
Google
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Fantastic customer service from Tim and Bads
Google
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Tim and Batman (Bads) were amazingly helpful, kind and a great laugh. Would highly recommend and we were extremely grateful for their help and expertise
Google
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Easy to navigate and the app makes it easy to find the unit. And Badmus help made it easier :) Thanks so much Badmus !!
Google
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Google
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Catherine was a brilliant help gave good advise also knows what she's doing especially on the booking a reservation. would recommend going there for storage.