CUSTOMER REVIEWS

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(4.7) based on 623 reviews
Date
Platform
Rating
Feedback
Google
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The customer service is top tier, and that’s all thanks to Shan and Keval. The storage space is spacious and it’s secured. If you want to think of storing your belongings, definitely go to gypsy corner and ask for them both!
Google
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(Translated by Google) Only

(Original)
Keval
Google
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Great customer service in this location. I had issues with the lock and management team resolved my problem quickly and very efficiently and accommodated to my schedule. Thank you for your help!
Google
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The team provided excellent service — professional, efficient, and genuinely helpful. They were able to resolve an issue I had with my storage unit quickly, which made the whole process smooth and stress-free.

A special mention to Keval, whose professionalism and support really stood out. Thanks to his help, my problem was dealt with promptly and effectively.

Overall, this is one of the best storage facilities I’ve used, and I would highly recommend it.
Google
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Shan was very kind and helpful in settle up our self storage and very welcome to show us our space ) I am very satisfied with the service!
Google
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Thanks a lot to Shan for providing a perfect explaining of everything! Such a good service
Google
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Manager Shan was very helpful in helping me obtain a unit. Great service
Google
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Best serive from Kev, always on hand to sort out issues, thank you
Google
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Thank you Keval for your outstanding service. Perfect gentleman 5 stars
Google
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Received amazing service from Keval today. He was incredibly helpful, kind, and professional - such a lovely experience overall. Highly recommend this storage.
Google
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Kev was a massive help with showing me options for different units and making sure the process went as smooth as it could. Cheers Kev !!!
Google
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i came into shurgard and kev on the front was outstanding. i moved my business from big yellow across the road due to his outatanding service. i will take out 3 units in the coming weeks. kev deserves a big pay rise and is a brilliant person to work for the company. thank you kind young mab
Google
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Google
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Kev and Ahmed are very helpful staff. Very friendly and knowledgeable about the business. Keep them on!
Google
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Outstanding customer service from the two guys at the front desk, can’t thank them enough!!
Google
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Great experience at Shurgard Gypsy Corner. The facility is clean, secure, and easy to access, and the staff were very helpful and professional. Moving in was quick and stress-free. Highly recommended for safe and reliable
Google
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Just taken a space at Shurgard and moved from Yellow Storage. Kev was really helpful in giving us the information we needed. Outstanding service and even 40% discount on 10 boxes. Thanks Kev, great service and really knowledgable. We we offered to be able to move into a bigger room for free which was fantastic.
Google
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I have rented a storage unit today and was welcomed by Ahmed and Kev. They were very helpful with telling me all th3 information. I was shown to my Unit and the place was very clean and tidy. The team there are absolutely fantastic and made the whole process seamless. I dont nornally leave any reviews but thw team here earned a well deserved 5 stars. I will be returning next weekend and will make a.donation to their affiliated Charity. Thank you team
Google
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I had such a great experience with Shurgard thanks to Ahmad and Keval! From the moment I arrived, they were both incredibly friendly, professional, and genuinely eager to help. They took the time to understand exactly what I needed and made the whole process of sorting out a storage unit smooth and stress-free.

Ahmad was fantastic at explaining all the options clearly, while Keval went above and beyond to make sure everything was set up perfectly. Their teamwork and positive attitude really stood out, and it made what could have been a stressful task feel easy and even enjoyable.

It’s rare to come across customer service like this both of them are a real credit to the team. Highly recommend Shurgard, especially if you get the chance to be helped by Ahmad and Keval!
Google
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Mr kev and ahmed 5 stars
Google
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I highly recommend the services of Shurgard Gipsy Corner, North Acton. From the first day when I brought my stuff there, the service and dedication of the team was impeccable! Not to mention the security/access and overall service.

However;
This review is particular for 2 of the staff members, namely Ahmed and Keval. Very responsive, very helpful and overall they should get some 'employee of the year' type of recognition.

I am the kind of person that either leaves very good or bad reviews, when I believe that the company deserves it either way.

Keval, thank you so much for your brilliant service and care with the ongoing matter.
You guys are awesome!
Google
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I have just moved into a storage space at Gypsy Corner.
I would like it to be noted that from the very offset when i enquired about storage, the team at Gypsy Corner have been nothing short of respectful, knowledgeable and professional.
Both team members have assisted me and my family from start to finish and the process has been remarkably easy.
My initial phone call was with Ahmed whi helped me choose the right Unit and showed me how everything works.
After my move, i was really happy that my stuff was in a safe space which is secure and the building being extremely clean.
My son and his partner attended and Kev was at the branch. He helped my son with the same process and we took out another storage Unit as we were adamant that this would expedite our process of moving into our new place. Kev helped set up all the access for us and we were really impressed with the way we were dealt with. When we run into issues, the team have always found a solution to our problem and even though there is a closer storage place near us we would recommed that anyone wishing to take storage to visit Gypsy Corner. Thank you team for all your help. We will be recomending you to our friends and colleagues as we think your service has been outstanding.
Google
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Great job Ahmed and Kev for helping me with storage locker and invoicing issues!
Google
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Was a very good smoth service, the guy wondered his name is Ahmed, very recommended
Google
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5 star. Ahmed and Keval
Google
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Kev was great 5 stars
Google
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Excellent service from Shurgard Storage! The whole process was smooth and stress-free. I’m especially happy with the customer service from Kev – he was extremely polite, professional, and genuinely went the extra mile to make sure everything was okay. It’s rare to come across such helpful and attentive service these days. Highly recommend!
Google
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Kev was great 5 stars
Google
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Great customer service from Ahmed
Google
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I booked my unit online which was easy enough but the real five star experience started when I actually showed up at the site. I ran into a few challenges at the gate and was feeling pretty stuck but Ahmed and Kev stepped in and sorted everything out immediately. I was also a bit confused with how to actually fit the lock to the unit and they did not hesitate to help me get it sorted properly. Nothing was too much effort for them and they handled the whole thing with such a positive and supportive attitude. You can tell they really take pride in the place because the whole store is incredibly clean and well looked after. It is rare to find staff this friendly and genuinely willing to help when things do not go perfectly. Ahmed and Kev are massive assets to Shurgard and honestly represent the best of the company. If you want a stress free experience go to this location because these guys are absolute legends and deserve some serious recognition for how they treat their customers.
Google
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Excellent service from Kev
Google
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Since going through a stressful situation, I know I can rely in the team in Acton to be on hand to help. Kev is amazing, always friendly and polite and happy to help. I forgot my keys and Kev was on hand to assist to save me a journey home and back. I had issues with the App last week and Kev saw and went out his way to come and help. Thank you so much, your service and help is always appreciated. 5 stars my friend! I would recommend anyone who needs storage to speak to Kev no matter where they go!! Absolute the best service ever!!
Google
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Ahmed has been truly outstanding every time

I've used this storage company.

professional, friendly, and always ready to

help, whether it's with carrying heavy items or

organizing the unit in the best way.

His

positive attitude and efficiency make the

I highly recommend asking for

whole process fast and stress-free, and you

can really see that he cares about doing a

great job.

Ahmed if you need help here - he's a real

asset to the team.
Google
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Big thanks to Kevin was very helpful
Google
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Deen was very helpful in clarifying the process.
Google
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Just acquired a unit at shurgard gypsy corner. Ahmed was amazing and very helpful. He did everything to make me feel valued as a customer
Google
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I had a really great experience with Gypsy Storage. The facilities are excellent, very secure, and well organised, which made the whole process stress-free. Everything felt clean, safe, and easy to access.

We were helped by Ahmed, who was nothing but kind, professional, and incredibly helpful throughout. He took the time to explain everything clearly and made sure we were comfortable and looked after. I would absolutely recommend Gypsy Storage and would use them again without hesitation.
Google
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Ahmed was professional and helpful
Google
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Fantastic service from Ahmed
Google
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Helpfull staff, perfect loaction
Google
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Google
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Hello, I wanted to share my experience renting a storage unit at SHURGURD. The service was very friendly. deserves the greatest respect. He is a very kind and competent person. He helped me choose the right storage unit and explained all the rules. Thank you so much,
Google
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Been very helpful and easy when I want to switch my storage unit, been here since December 24 and have no problem since :)
Google
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Google
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Great service. Would highly recommend. Zahran was extremely helpful and quick to it
Google
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Google
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Really helpful team and fantastic service
Google
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Ahmed and zahran great service
Google
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Zahran was top dog man. He made my stressed out day appear so simple with his personality and knowledge on the job. I would promote him if I could.
Google
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Zahran I am happy to see him he is love his job and have good customer service to me he explained all things properly and I am happy for all information he gave thank you


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