0800 368 0420 (9.00-18.00)
Language
Country
Language
Country
Please enter a postcode or location
Please enter a postcode or location
  1. Home
  2. Shurgard locations
  3. London
  4. Hanworth
  5. Shurgard Hanworth customer reviews
Self-Storage at Shurgard Hanworth

Shurgard Hanworth customer reviews

Popham Close Hanworth TW13 6JE
Self-Storage at Shurgard Hanworth
0208 867 2870
Office: open until 18.00
Access: open until 23.00

CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • true
(4.9) based on 427 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
Moving is always stressful. However, Val and Alfonso made it so much easier than expected. They could not have been more helpful.
Friendly, transparent, clear, exceptional service. Nothing was too much trouble and they clearly enjoy their jobs. A big thank you guys.

Pete Crouch.
Google
  • true
  • true
  • true
  • true
  • true
Met val the store manager and he was very helpful with choosing what boxes I needed, thank you very much
Google
  • true
  • true
  • true
  • true
  • true
Came in for some boxes and met val the store manager, lovely guy and very helpful x
Google
  • true
  • true
  • true
  • true
  • true
Very quick and surprisingly hassle free, Afonso was very friendly and helpful.
Google
  • true
  • true
  • true
  • true
  • true
Alfonso, was very welcoming and most helpful.
Google
  • true
  • true
  • true
  • true
  • true
Val was incredibly helpful and is a real credit to Shurgard. I thoroughly enjoyed interacting with him and he was able to solve all my queries. He went far above and beyond and I would actively look to do business with Shurgard again based on the customer service experience I have had. Thank you!
Google
  • true
  • true
  • true
  • true
  • true
Great first impression with Shurgard, Afonso was very friendly and helpful :)
Google
  • true
  • true
  • true
  • true
  • true
The fantastic Alfonso has been the most helpful person EVER! Everything, so far, has been brilliant!! It all works and I’m very happy!! EXCELLENT CUSTOMER SERVICE from Alfonso!! 🙂
Google
  • true
  • true
  • true
  • true
  • true
Afonso was very friendly
and knowledgeable and helpful. He advised us on the best size lock up for our needs.
Google
  • true
  • true
  • true
  • true
  • true
Very good as always
Google
  • true
  • true
  • true
  • true
  • true
Very helpful staff
Google
  • true
  • true
  • true
  • true
  • true
Great communication and assistance thanks
Google
  • true
  • true
  • true
  • true
  • true
Unreal services from the legend Valter!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Had superb service from Afonso - we came as a walk-in, but he immediately showed us around the warehouse and compared different storage layouts/ sizes with us, giving friendly, unbiased advice with no hard sell. He patiently explained the deals on offer and how accessing the warehouse worked. As a result we signed up on the spot and were very satisfied with the whole experience - well done Afonso, and many thanks!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Excellent service.
Google
  • true
  • true
  • true
  • true
  • true
This is the second time I've used Shurgard Storage and it was another great experience. Easy to book on line. A really easy process and great service with a smile from Afonso at Hanworth.
Google
  • true
  • true
  • true
  • true
  • true
Great customer service. Was incredibly polite with a rude, shouting customer
Google
  • true
  • true
  • true
  • true
  • true
David was friendly and approachable. We felt fully informed and he answered questions clearly and informatively. We feel we have been given a good price and will recommend to others.
Google
  • true
  • true
  • true
  • true
  • true
Outstanding experience! The service provided by Val was exceptional. He went the extra mile to address a major issue that we were having, showcasing a level of kindness, dedication and professionalism that truly impressed us. The manager, Dan, was equally helpful. I appreciate the genuine care and excellent customer service. Thank you Val and Dan! Highly recommended!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Almost was very very helpful, great customer service 👍
Google
  • true
  • true
  • true
  • true
  • true
Lee the Legend! Spoke to him today for self storage for this week and managed to secure one bit not just any storage unit but the best one available that is easy to access all in an incredible price! Would highly recommend to call your local Shurgard for the best deal possible instead of going online!

Thanks a lot Lee!
Google
  • true
  • true
  • true
  • true
  • true
Very happy with Afonso’s help in getting me a very good deal. Thank you!
Google
  • true
  • true
  • true
  • true
  • true
Reliable and amazing service. Both Leigh and Afonso are very friendly and professional.
Google
  • true
  • true
  • true
  • true
  • true
I when their today and Afonso he is so friendly and helpful and guiding me in all my details i will recommend this storage so lovely
Google
  • true
  • true
  • true
  • true
  • true
A great storage place, Leigh was extremely helpful
Google
  • true
  • true
  • true
  • true
  • true
Alfonso was incredibly helpful, and with a smile on his face. Great service!
Google
  • true
  • true
  • true
  • true
  • true
Leigh helped me set up my first storage unit was so quick and easy, 10/10 to leigh
Google
  • true
  • true
  • true
  • true
  • true
Leigh was super informative about the different types of service available at Shurgard. He had a lot of patience and was extremely helpful. Highly recommend them. Thank you Leigh!
Google
  • true
  • true
  • true
  • true
  • true
Afonso
Google
  • true
  • true
  • true
  • true
  • true
Lee and Afonso were brilliant and really helpful
Google
  • true
  • true
  • true
  • true
  • true
Afonso helped me alot during my visit to Shurgard i really appreciate the time and effort and will be back again
Google
  • true
  • true
  • true
  • true
  • true
Easy access, excellent prices, good location for our needs, and the manager (Afonso) is a pleasure to deal with - what’s not to like?
Google
  • true
  • true
  • true
  • true
  • true
This customer service experience with Afonso is the best. ✨️✨️✨️✨️✨️Five Stars to that.
Google
  • true
  • true
  • true
  • true
  • true
I have been using Shurgard in Hanworth from time to time and have a unit at the moment. Leigh and Afonso are always trying their best to help. Once I needed a bigger unit and none was available but as soon as one was free to rent I had a call from them to notify me so really great full they did as it was perfect timing. Best storage place to deal with in the area
Google
  • true
  • true
  • true
  • true
  • true
Great booking experience and very friendly and helpful manager Afonso on site to check me in.
Google
  • true
  • true
  • true
  • true
  • true
Good afternoon, I was attended by the employee Afonso, very attentive and explained everything to me very well, thank you
Google
  • true
  • true
  • true
  • true
  • true
Many thanks goes out to Leigh. Very professional and extremely helpful and 1st class customer service. Would highly recommend using the Hanworth branch because of the quality of service received from Leigh.
Google
  • true
  • true
  • true
  • true
  • true
Very friendly and helpful. Storage set up and ready to go in just a couple of minutes. Highly recommend!
Google
  • true
  • true
  • true
  • true
  • true
Great service!
Thanks to Afonso, helped a lot.
Google
  • true
  • true
  • true
  • true
  • true
I called to clarify storage prices seen online. Afonso explained everything thing clearly, checked I understood and was happy to proceed. He had a open and professional telephone manner. Very positive experience.
Google
  • true
  • true
  • true
  • true
  • true
Afonso was excellent and very helpful. Only let down by a system crash, not his fault he was helpful and professional throughout.
Google
  • true
  • true
  • true
  • true
  • true
Fantastic service, lovely staff, incredibly helpful!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Excellent service!! Thank you Leigh!!
Google
  • true
  • true
  • true
  • true
  • true
Excellence service by Leigh!
Google
  • true
  • true
  • true
  • true
  • true
Efficient and polite customer service
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
facebooktwitteryoutubepinterestlinkedin
Self-storage at Shurgard
Storage locations
About self-storage
Moving boxes
About Shurgard
Contact
facebooktwitteryoutubepinterestlinkedin
FAQs | Legal | Privacy & Cookies Policy |
© 2024 Shurgard Self Storage. All rights reserved.