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Self-Storage at Shurgard Hatch End

Shurgard Harrow customer reviews

3 Chantry Place, Headstone Lane Harrow HA3 6NY
Self-Storage at Shurgard Hatch End
0208 421 7770
Office: closed now
Access: closed now

CUSTOMER REVIEWS

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(4.7) based on 517 reviews
Date
Platform
Rating
Feedback
Google
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Wonderful experience at Shurgard Harrow. Staff member was very helpful showing around the site and ensuring everything works correctly, booking in was incredibly smooth and communication has been excellent, could not fault it one bit. Highly recommended!
Google
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Abbas is a great asset to Shurgard. He is an exemplary employee who goes above and beyond his role to assist customers; is always friendly, courteous and professional. I am in the latter years of my working life and it is refreshing to see enthusiasm and compassion in younger staff. Abbas is exactly the type of team member that Shurgard should be aiming to retain as it will be a sad for Shurgard if and when he decides to change employer and of even greater disappointment for customers. With Abbas' work ethic and helpful nature, I hope he goes far in life and shows that it does pay to be a nice. Thank you 👏🏽
Google
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The best service ever-
Keri-ann was helpful
Polite, extremely knowledgeable.
I had to change unit and she managed to find me the best available price
Highly recommended
Google
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Straightforward process and very helpful staff
Google
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Excellent customer service from Kerri-Ann, Abbas, Emma.
Google
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Shugard and Keri made me feel right at home from the moment I arrived. Their warm smiles and genuine helpfulness put me totally at ease, turning what could’ve been a chore into a breeze. Couldn’t recommend them more—such a welcoming vibe!
Google
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Price and service all so good
Google
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A big thank you to Keri-Ann and Emma in Hatch End who have been very caring and very kind în addition to being very professional. A rare find in today’s world. I hope that share their knowledge and attitude because they are role models!
Google
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Abbas at Harrow Shurgaurd, is very friendly, polite and professional. Answererd all questions fully. Gave all needed information. Easy and pleasant experience. Thankyou
Google
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Kari helped me she is amazing at her job very good customer service, explained everything clearly many thanks to her and the company
Google
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Lovely service and easy to use. Convenient and efficient
Google
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Keri-Ann was very professional explaining all of my options which lead me to opening a storage account with the Harrow branch . The service provided was both friendly and exceptionally over and above. Would definitely recommend this branch . Please put a big tick in the box for Keri-Ann to be employee of the year .
Google
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We had some confusion about our reservation for which I thought it best to visit the branch. Abbas was the cust service on reception. He explained everything clearly and with patience and a smile. He was very reassuring and went, in my opinion, over and above, to allay our fear.

I hope Shurgard change their system (which generates a reservation cancellation email to the customer upon a contract being confirmed. That email should clarify that now that the contract is confirmed, reservation is cancelled.

Thanks, Abbas! You're a credit to the team!
Google
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Good communication and customer service from Reon today. Thank you…😊
Google
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Friendly, helpful and professional staff
Google
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Emma was friendly, helpful and efficient and explained everything when I needed to store items on Sunday 19th Oct. It all went very smoothly.
Thank you
Google
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The service was amazing, we had a very good experience, would highly recommend!!
Google
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Palak is very kind and helpful
Google
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Google
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Palak is very helpful and kind.
Google
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So far so good. Easy to access.
Hopefully the price doesn't increase much after 6 months.
The staff have also been very helpful when signing up.
Google
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I rushed in today to collect my keys after calling ahead last minute and realising the office was about to close, however Kariann spent her time being so hospitable, which saved our move! Thank you for such great service!
Google
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Vary clean storage and the staff are vary friendly
And there will help you with anything you need
very high recommended
Google
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پالکی is very helpful for finding good space.
Google
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Palak was very professional and great customer service very easy to understand
Google
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Friendly swift service by Reon. Lovely dude
Google
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I have just had an excellent service from Emma nothing was to much.She’s enthusiastic and has a great attitude and personality.
Thank you very much Emma and Shurgard.
Google
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Very good service and excellent customer satisfaction thank you so much
Google
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Very helpful.
Google
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Google
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Very very helpful…. Thank you so much
Google
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Amazing help from Palak today everyone must see her for any help trust me.Thank you again Palak.
Google
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Palak is very helpful to findout right place.
Google
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Emma was super helpful. She is a great additional to this company
Google
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Peace of mind
Google
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It was great Reon was very helpful and friendly all the time. Amazing person
Google
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Palak is very helpful regarding of app ang give good location of storage unit
Google
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Palak is very helpful for finding my storage place.
Google
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I was organizing the new storage room, and Palak and Reon were both very friendly and helpful. Both of them are a great asset to the company. I wish them all the very best
Google
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Palak is very helpful regarding of contract and setup the app.
Google
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Thank you Palek for sorting out the issue we had with a payment.
Google
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Palak was very helpful in finding me a better storage plot for my needs.
Google
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Nadia was super helpful with my move in in Edgware i give her 5 stars for her customer services thx again
Google
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Google
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Google
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Thank you, all the staff was very friendly, thank you especially Nadia, who showed me everything and told me how to use the app correctly
Google
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Fantastic. Perfect customer service by Nadia
Google
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Many thanks to the manager Reon. One of the best experiences I have had recently
Google
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Brilliant advice and helpful staff
Google
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Palak was very helpful and was able to guide me through the process. Thank you
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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