CUSTOMER REVIEWS
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Google
I very happy staff.
Palak, Emma, Abbas
Palak, Emma, Abbas
Google
Kari helped me she is amazing at her job very good customer service, explained everything clearly many thanks to her and the company
Google
Keri-Ann was very professional explaining all of my options which lead me to opening a storage account with the Harrow branch . The service provided was both friendly and exceptionally over and above. Would definitely recommend this branch . Please put a big tick in the box for Keri-Ann to be employee of the year .
Google
We had some confusion about our reservation for which I thought it best to visit the branch. Abbas was the cust service on reception. He explained everything clearly and with patience and a smile. He was very reassuring and went, in my opinion, over and above, to allay our fear.
I hope Shurgard change their system (which generates a reservation cancellation email to the customer upon a contract being confirmed. That email should clarify that now that the contract is confirmed, reservation is cancelled.
Thanks, Abbas! You're a credit to the team!
I hope Shurgard change their system (which generates a reservation cancellation email to the customer upon a contract being confirmed. That email should clarify that now that the contract is confirmed, reservation is cancelled.
Thanks, Abbas! You're a credit to the team!
Google
Good communication and customer service from Reon today. Thank you…😊
Google
Friendly, helpful and professional staff
Google
Emma was friendly, helpful and efficient and explained everything when I needed to store items on Sunday 19th Oct. It all went very smoothly.
Thank you
Thank you
Google
The service was amazing, we had a very good experience, would highly recommend!!
Google
Google
Palak is very helpful and kind.
Google
So far so good. Easy to access.
Hopefully the price doesn't increase much after 6 months.
The staff have also been very helpful when signing up.
Hopefully the price doesn't increase much after 6 months.
The staff have also been very helpful when signing up.
Google
Friendly swift service by Reon. Lovely dude
Google
I have just had an excellent service from Emma nothing was to much.She’s enthusiastic and has a great attitude and personality.
Thank you very much Emma and Shurgard.
Thank you very much Emma and Shurgard.
Google
Very good service and excellent customer satisfaction thank you so much
Google
Google
Amazing help from Palak today everyone must see her for any help trust me.Thank you again Palak.
Google
Palak is very helpful to findout right place.
Google
Emma was super helpful. She is a great additional to this company
Google
Peace of mind
Google
It was great Reon was very helpful and friendly all the time. Amazing person
Google
Palak is very helpful for finding a good storage unit
Google
Palak is very helpful regarding of app ang give good location of storage unit
Google
Palak is very helpful for finding my storage place.
Google
I was organizing the new storage room, and Palak and Reon were both very friendly and helpful. Both of them are a great asset to the company. I wish them all the very best
Google
Fast and efficient service by Phoenix
Google
Palak is very helpful regarding of contract and setup the app.
Google
Thank you Palek for sorting out the issue we had with a payment.
Google
Palak was very helpful in finding me a better storage plot for my needs.
Google
Google
Google
Thank you, all the staff was very friendly, thank you especially Nadia, who showed me everything and told me how to use the app correctly
Google
Fantastic. Perfect customer service by Nadia
Google
Many thanks to the manager Reon. One of the best experiences I have had recently
Google
Reon and Palak helped set up the app for me. Extremely profesional
Google
Brilliant advice and helpful staff
Google
Palak was very helpful and was able to guide me through the process. Thank you
Google
I’ve taken the locker Nadia provided the service. It’s quick and easy really helpful
Google
I had the pleasure of meeting a wonderful little team in Harrow Shurgard. Nadia was assigned to me and was very helpful and patient with me and all my needs. I will be using their services long term for sure. Thanks again x
Google
Very helpful and good customer service, specially thanks for Nadia very good customer service
Google
Very helpful ..great
Google
Thank you to Nadia and Palak for being so kind and helpful.
Google
Today, my uncle booked a unit, and when we tried to move in, the app wasn't working on his phone. Thankfully, Nadia stepped in to help us multiple times, going in and out. We were really impressed with her customer service. My uncle offered her £20, but she kindly refused, saying she was just doing her job. A huge thank you to that dedicated lady! Even though she was busy with other customers, she still took the time to assist us. She deserves more than five stars!!!!
Google
Great experience with Nadia, knowledgeable, friendly and efficient.
Google
Google
Palak is lovely lady she is helping regarding of app and how to us it. Store manager is reon also helpful.
Google
Google
Helpful, courteous, eager to answer questions and Reon made it easy for me
Google
Nadia was very helpful.
Google
Excellent customer service from very friendly staff ! Grateful especially to Palak for going above and beyond today !
Google
Reon was very helpful, and patient and very customer service oriented.
Great!!
Great!!
