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Self-Storage at Shurgard Herne Hill

Shurgard Herne Hill customer reviews

10 Dylan Road (off Milkwood Road), Herne Hill London SE24 0HL
Self-Storage at Shurgard Herne Hill
020 70 81 28 59
Office: closed now
Access: closed now, open at 7.00

CUSTOMER REVIEWS

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(4.8) based on 692 reviews
Date
Platform
Rating
Feedback
Google
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Amazing service from Catherine, showed us all we need to know, and offered us a 5* experience of the shurgard site
Google
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Semira was wonderful - very friendly and helpful! We’ll be sticking with Shurgard thanks to her!
Google
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Semira provided great customer service
Google
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I called into the Herne Hill site a few days ago, then today to make a reservation for a storage unit. Semira and Catherine on each occasion, were amazing. They answered all my questions, and helped me get an idea of the unit sizes, so I would be best placed to make the right choice. Nothing was too much trouble.

This is how real customer service is achieved; with a genuine smile, an eagerness to help, writing up notes and printing my reservation today.

It was a joy to visit your site. More companies should be delivering true customer service, just as Semira and Catherine have done.

Thank you so much, for taking the time to listen to my questions, and guide me without any pressure.

I greatly appreciate the help you provided.
Google
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Samira was very helpful in changing my storage unit
Google
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Amazing service - Catherine was wonderful!
Google
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Customer service advisor Semira absolutely amazing, answered all my questions really helpful, booked the appropriate storage room for my belongings.
Google
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Catherine helped out quickly and swiftly, after having set up my account online and we were in our unit within 15 mins of turning up to the site. Having not had a unit for a couple of years, she gave us a tour and showed us how to get around easily using the app on our phone. Made us laugh after a stressful day of moving! :)
Google
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Google
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Semira was super helpful - thank you
Google
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Semira
Was incredibly helpful, with showing me around helping securing a reservation and explained clearly about the process and prices.
Google
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Semira and Catherine has been amazing great service
Google
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Great hospitality & good accommodation
Google
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Semira & Catherine were very helpful with excellent attitude
Google
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Semira and Cathrine have been very and excellent customer service
Google
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Semira was really helpful and knowledgeable. Great customer service.
Google
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Google
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Semira was very helpful. Quick and reliable.
Google
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Samira was fantastic. Made the whole transfer experience super transparent and easy. Thank you!
Google
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Semira was really friendly and helpful to help be booking my storage
Google
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What excellent service received from Samira and Catherine today. They helped me transfer storage requirements to the Herne Hill facility and explained with clarity each step of the process. Can’t thank them enough for what I thought would be a tricky process.
Google
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Semira been very helpful
Google
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Catherine was spectacular! Thank you so much, i’ve very pleased with the service given, thanks, Ana
Google
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Excellent customer service...made my day 👍
Google
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Semira was super friendly and helpful!
Google
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Very good service here at Shurgard; Semira & Catherine are great personalities and are very helpful when I needed assistance. You will not be disappointed here.
Google
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Semira was extremely and friendly and I will definitely recommend her excellent services.
Google
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Semira was wonderfully helpful and kind. Made the whole process very clear, great customer service!
Google
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First time customer here. Semira was very welcoming and helpful in guiding the check in process.10 stars service!
Google
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Semira was an absolute joy to meet today, she was very busy but still went out of her way to go above and beyond to assist me as best as possible. She made my day!!
Google
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Over there this morning and luis was very very friendly with me and give me all the information i neeed
Google
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Semira, the manager was wonderful, helpful and made the process really easy.
Thank you
Google
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Semira was lovely and was great help with me this morning
Google
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Semira was very helpful, helped me sign up and made life very easy for me.
Google
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Semira was very helpful and super friendly
Google
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Semira has been brilliant - thanks a lot
Google
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Google
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Samira was super helpful
Google
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Semira has been utterly fantastic patient and friendly. Made the whole experience much easier
Google
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Smooth experience. Reception is helpful.
Google
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Semira was absolutely great. She made the whole process very easy and clear
Google
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Google
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had a great experience checking into my storage unit thanks to Semera. She was incredibly helpful, professional, and welcoming from the moment I arrived. Semera took the time to clearly explain everything I needed to know about the facility and the rental process, making it all very easy and stress-free. It's always nice to be greeted with a smile and genuine care, and that's exactly what Semera delivered. Thank you for the excellent service!
Google
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Thanks Sameera. Very helpful team in a busy lock up! I appreciate the help
Google
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Samira has been great and very helpful
Google
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Semira very great customer service showed me everything in detail
Google
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Semira was lovely and helpful, we have been set up by her very smoothly.
Google
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Semira, lovely service, would recommend her at all times
Google
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Semira gave best service at shurgard
Google
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Very good experience
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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