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Self-Storage at Shurgard Herne Hill

Shurgard Herne Hill customer reviews

10 Dylan Road (off Milkwood Road), Herne Hill London SE24 0HL
Self-Storage at Shurgard Herne Hill
020 70 81 28 59
Office: open until 18.00
Access: open until 21.00

CUSTOMER REVIEWS

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(4.8) based on 543 reviews
Date
Platform
Rating
Feedback
Google
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Fantastic service from Rihanna helping me sort out my new storage unit
Google
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Caroline was extremely helpful and very lovely. Shurgard Herne Hill.
Google
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Google
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Thank you Rihanna for your excellent service and making our day! Would recommend!!!
Google
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Caroline was so brilliant, efficient and friendly!
Google
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As a disabled person, Caroline went above and beyond by giving me a ground floor storage space, she was very friendly and supportive, this lady needs a raise.
Google
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Great service at this location, and not for the first time. Caroline was very helpful in explaining my locker options and finding a suitable one, and she also explained the costs/billing very clearly.
Google
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Brilliant service lovely people very friendly. Caroline was very kind and helpful
Google
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Excellent service. Caroline was very helpful, professional and friendly. She made the choosing of our storage facility and moving in as straight forward and easy as possible. Many thanks.
Google
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We've have a brilliant experience with Shurgard self storage. Caroline and Semira have been so helpful and professional, and made moving house so much less stressful.
Google
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Google
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Great service from Samira when securing my unit.
Google
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I recommend highly this storage to everyone that wants to store their belongings here.

Lovely place , amazing atmosphere and also top tier customer service!
Google
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I set up a small storage unit last week and Caroline was super helpful. I honestly thought it was going to take ages to do but I was done in about 30 minutes! Highly recommend.
Google
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Nic wasso helpful. My first time using storage. Thank you.
Google
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Highly recommend using this service, Caroline was so accommodating in helping with an unforeseen circumstance, with her help what could have been a very stressful situation was painlessly resolved!
Google
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Spacious units at a good price and staff are extremely helpful!
Google
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I have had a welcoming experience with Shurgard Hearn Hill and I get confidence with storing my belongings here as it is secure and professionally managed to a high specification.

There is always a member of staff available for assistance and that leaves the impression that it is a reputable inter-personal company rather than just a facility.

I would like to say thank you to Caroline for showing me around and taking the time to help resolve my IT glitches during registration.

Kind regards

Michael Smith
Google
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Kayla and Caroline are incredibly helpful and polite and the units are clean, secure and well maintained. Glad to have moved here from another storage provider as the rates are also far more competitive.
Google
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Google
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Caroline was super friendly and made the experience a fun, interesting one. Thank you Car O Line ;)
Google
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Excellent customer service and support from Caroline.
Much appreciated 👍👍👍👍👍
Google
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Caroline was very helpful!
Google
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I always have a friendly and helpful experience when visiting the Shurgard Storage unit in Herne Hill! Caroline was particularly smiley!!
Google
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Excellent service from both members of staff at Shurgard Herne Hill! Beyond helpful
Google
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Great customer service. Clean tidy and high security. Great value for money! Roberta
Google
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Best storage I have used, very clean and secure, friendly staff, highly recommended
Google
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The staff in Herne Hill Shurgard is AMAZING. I walked in last minutely and asked for a storage the day after immediately. The arrangement was last minute as my PREVIOUS STORAGE overcharged me, and left parts of my parcels uncollected. I went to Shurgard due to its amazing location. The receptions are AWSOME. Shurgard staffs are extremely helpful and patient. the price is much much more affordable, and the storages are so clean and well maintained. The paperwork’s had all the payment details clearly stated. It’s very transparent and super assuring. The cancellation policy of the storage is also very reasonable as well. And the staff are very quick to reply to the email. Overall it’s the best storage experience I’ve ever had in London. After using three different storage company, im definitely sticky to Shurgard. Furthermore their operation hours are also longer, so it’s much more accessible and flexible than the other storages I had.
Google
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Brilliant friendly service!
Google
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Caroline , Amazing customer service
Google
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Semita was absolutely helpful and amazingly friendly.
I will recommend the service without a doubt.
Google
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Semira brilliant and friendly
Google
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Semira has been very friendly and polite
Google
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Perfect location, clean, easy access, carts available for free! Highly recommended
Google
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Caroline and Kayla were excellent, really great service
Google
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Google
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Brilliant, easeful experience, staff were so friendly and helpful 😊
Google
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Clean, Morden and impressive technology that is simple to use. Caroline delivered excellent customer service and gave me a tour and talked me through the in's & out's whilst answering all my questions.
Highly recommend this place
Google
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Google
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Caroline was really helpful at the front and helped us move in
Google
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Love the ladies that work there! Amazing experience
Google
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Excellent facility, well managed, clean (and cool for warmer weather) with reasonable access hours and easy access via the Shurgard app. Friendly and helpful staff, with useful office hours for contact if necessary.
Google
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Caroline was really helpful and loved the service!
Google
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Excellent customer service.
Very recommended.
Many thanks 👍
Google
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(Translated by Google) Many thanks to Carolina for the good treatment today at the warehouse.

(Original)
Muchas gracias a Carolina por el buen trato del día de hoy en el almacén.
Google
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Caroline very friendly good attention
Google
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I've moved several clients into this storage unit and have always found it very easy dealing with the very friendly staff in particular Kayla and Caroline. Always very positive energy and makes my job so easy. Thanks Kayla and Caroline!
Google
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Absolutely fantastic service
Google
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Best experience
Google
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Very friendly and helpful. Caroline went out of her way to help, she was a pleasure to deal with. It's very clean and well lit.
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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