Shurgard Kennington customer reviews
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Google
Great customer service, So far no issue with storage, easy access, easy enough app. Shout out to Rohan in customer service, thank you!
Google
Patrice is very helpful. I would recommend the Kennington branch any time.
Google
I’ve been renting a storage unit for while and over the whole time Pratrice was always a friendly and truly supportive member of Shurgard in Kennington.
Google
Top service from Alex at the facility. He was very friendly, and helpful. The unit was well organised and clean as well. Easy and quick experience to store items. Definitely would recommend. Good service and good product.
Google
Patrice and Alex were very helpful and patient when dealing with us as a customer. The facility was clean and they were friendly. I will definitely recommend family members to rent and the Shurgard Kennington branch.
Google
Smiley, professional and helpful woman on front desk - walked me through the steps as a first time storage user! Would recommend
Google
Staff Gerdaldine and Ayesha were friendly, helpful and efficient! Highly recommend.
Google
I had a great experience with Shurgard Self Storage Kennington. Souf was extremely helpful, professional, and friendly throughout the whole process. He explained everything clearly and made the experience smooth and stress-free. The store is clean, secure, and very well organized, and the customer service is excellent. I highly recommend this place to anyone looking for reliable storage and outstanding service. Thank you Souf and the whole Shurgard Kennington team!
Google
I must say that Patrice was extremely helpful. However, access to the storage area was rather difficult. The van we hired could not pass and the storage unit was a long walk from the entrance.
Google
Great experience at Shurgard Kennington. Patrice and Souf were incredibly helpful and made the whole process smooth and stress free. They took the time to understand what I needed and helped me find the right storage option at a fair price. Really appreciate their friendly and professional service, highly recommend. Thank you so much.
Google
(Translated by Google) Excellent service.
(Original)
Ótimo atendimento,
(Original)
Ótimo atendimento,
Google
I recently chose Shurgard Kennington for my storage needs, and I can confidently say that my decision was largely thanks to Patrice. From the very first interaction, she was incredibly welcoming, professional, and genuinely helpful.
Patrice took the time to understand exactly what I needed and made the whole process smooth and stress-free. Her friendly attitude and willingness to go the extra mile really stood out and made me feel confident that I was making the right choice.
It’s not often you come across such excellent customer service, and Patrice truly made a difference in my experience. I’m very happy with the service I’ve received and would highly recommend this location—especially thanks to her.
THANK YOU PATRICE
Ivonei ferreira🥰🥰🥰
Patrice took the time to understand exactly what I needed and made the whole process smooth and stress-free. Her friendly attitude and willingness to go the extra mile really stood out and made me feel confident that I was making the right choice.
It’s not often you come across such excellent customer service, and Patrice truly made a difference in my experience. I’m very happy with the service I’ve received and would highly recommend this location—especially thanks to her.
THANK YOU PATRICE
Ivonei ferreira🥰🥰🥰
Google
Patrice is a lovely kind lady. Her professionalism and customer service skills are top notch.
Google
Friendly and nice staff where I were welcomed by Patrice! Excited for my storage being safe here
Google
Google
I totally and completely recommend the service offered by this company. I walked through the door and someone immediately served me with total respect and kindness. After enquiring about the prices, he immediately offered to put the goods together for me, without me requesting the service. I was completely bowled over. The gentleman was extremely courteous and helpful. I highly recommend the company and happily rate the service as 12 out of 10.
Google
Patrick and Souf were very helpful. I would recommend this storage facility to families and friends.
Google
Very friendly and helpful staff!
Would highly recommend!
Would highly recommend!
Google
Friendly staff & good items! 5/5!
Google
amazing branch! were very helpful :)
Google
Moved flat and was panicking since half of my stuff wouldn’t fit! Called in to see these guys and they were super helpful, made sure I got the exact size unit for my things and showed me how to access the building/storage (super easy, done by the app)
Google
Mr shoelace says fabulous facility for all your storage needs
Google
Patrice is a living legend, absolute superstar, couldn’t be more grateful for all her and the rest of the teams help.
Google
Patrice and Souf gave me excellent customer service. They were very helpful and informative and professional. They helped me find the best size of storage and the best deal for me.
Google
Alex was extremely helpful and friendly - showed me the storage available and gave clear price indications. Great service! Thanks a lot
Google
Helpful and friendly, made the process very easy
Google
Patrice was really helpful and friendly answering all my questions
Google
I came to Shurgard Kennington to view a unit and Met Patrice and Souf. They were very helpful and answered all my questions and concerns. I will definitely rent a unit from them in the future.
Google
Patrice in Kennington was amazing . Excellent service couldn’t ask for more . Patrice kindly showed two different storages and then went through with the different options I could have .
Great service .
Great service .
Google
Patrice and souf gave me excellent customer service. Would definitely recommend.
Google
Amazing customer service!
Patrice was incredibly helpful and sorted out my storage unit within seconds. Truly outstanding service — friendly, efficient, and professional. Highly recommend to everyone!
Patrice was incredibly helpful and sorted out my storage unit within seconds. Truly outstanding service — friendly, efficient, and professional. Highly recommend to everyone!
Google
Great customer service from Patrice, she’s a wonderful soul
Google
The staff member named Patrice was very helpful and made my moving in process seamless and stress free. Highly recommended! Thank you :)
Google
Google
Experience was a pleasant one, I have no complaints. Just compliments to the helpful staff, especially lady at reception Patrice. She was very helpful and helping me settling into my storage a very confusing time for me it was very important.
Google
Great storage facility, easy access and simple check in/check out. Would recommend
Google
Great help today from Alex and Patrice. Best of luck for the hayfever season ahead!
Google
Incredible customer service from all the team at Kennington! From opening my unit, to giving the best price for my storage, to suggesting removal services around London .. the list goes on!
Kennington Shurgard was my first storage unit and everyone there was superb. Especially when downloading my app for access on my phone.
I couldn’t thank Patrice enough for going above and beyond, moving house is so stressful and she was so professional, calm and reassuring.
Kennington Shurgard was my first storage unit and everyone there was superb. Especially when downloading my app for access on my phone.
I couldn’t thank Patrice enough for going above and beyond, moving house is so stressful and she was so professional, calm and reassuring.
Google
Helpful and courteous
Google
Alex was very helpful
Google
Great customer service by Patrice & Soph 🙏
Google
Google
Alex was super helpful and really accommodating. He made the process really easy and enjoyable.
Google
Patrice was very good to us and gave us all the information we needed
Google
Patrice was very helpful and nice person
Google
Great customer service Thank you Patrice
Google
Patrice was very helpful
Google
Alex was absolutely lovely. Super helpful and knowledgeable. Signing up for a storage unit was so easy with his help. 10/10
Google
Easy and helpful check-in with Patrice! The app access is great and it seems very clean.
Google
Friendly courteous staff
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© 2026 Shurgard Self Storage. All rights reserved.