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Self-Storage at Shurgard Kensington

Shurgard Kensington customer reviews

167-185 Freston Road London W10 6TH
Self-Storage at Shurgard Kensington
0208 968 0999
Office: open until 18.00
Access: open until 23.00

CUSTOMER REVIEWS

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(4.8) based on 660 reviews
Date
Platform
Rating
Feedback
Google
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For storage & securing your stuff and belongings considering location-wise accessibility, highly recommended. Likewise, the management Reon with staff are approachable, professional, helpful, friendly, and gives reliable &relevant information one needed to know upon handling the key and signing the agreement. Storage environment have wide dimension in terms of floor plan for manouvering trolleys within while loading stuff as well as very well kept clean, orderly and organize. Thank you and truly appreciate,
Google
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Great service from the management team here. They explained everything well and are very approachable. You have your own key and access which seems super easy as well
Google
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Crystal was extremely helpful in getting everything sorted!
Google
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Kapil is a 5 star employee! He was extremely helpful when I needed to correct my unit & reserved rate. Big recommendations!
Google
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Highly recommended! Great storage units, with good variety of sizes and good value for money, in clean and well-maintained facility. Easy Access - either drive through or loading bay. Good big lifts. Extremely helpful, professional, and friendly staff who go out of yheir way to assist customers. Set up and closure us easy, but the central billing system needs some attention.
Google
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Polite and efficient service from Crystal!
Google
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Great store!! Got everything sorted out so quickly, and very friendly service by Crystal!
Google
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I have been with Shurgard from years and I have never ever experienced such a polite and professional manager heads up for Kapil. He helped me with the unit transfer and set up my Shurgard app.
Google
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We are really happy with the service provided to us today. Went in for a unit transfer and was helped by Kapil and Zayd. Great experience
Google
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Came to change my storage unit today. Kapil and Zayd were very friendly and helpful
Google
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Great company, lovely staff, thank you Kapil and crystal.
Google
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Kapil was an amazing help and took care of every step of securing the perfect unit. I would highly recommend the storage solution. Very clean, and the staff are amazing.
Google
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Kapil helped me getting the best storage on the ground floor and helped me setting up the app. Good lad
Google
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Great service at Kensington Shurgard.
Crystal and Kapil were super helpful.
I now have great storage and easy to get to. Highly recommend this branch to anyone.
Google
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Crystal is a really kind and friendly! A lot patients with me and full passion and smile on all details! Find her!
Google
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Great location. Friendly staff 👍🏼
Google
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Google
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Thank You Alex for being a great host
Showing me around when enquiring about the storage spaces.
Google
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Incredibly clean, and perfect to store goods, wasn’t too expensive for what you got either, once you’ve bought a lock for £15 that’s all you need, only you have the key.

Overall this place was perfect for me.
Google
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Excellent customer service by Kapil. Highly impressed
Google
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Great customer service from keenan highly recommend
Google
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Keenan, lovely professional approach with his client's, spot on employee, lovely dealing with him at the storage unit
Google
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Great space recommended in the Notting Hill community. Super customer service from Crystal - above and beyond.
Google
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Annette is such wonderful person! She explained everything efficiently.
Google
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Annette has been super helpful! Definitely worth to rent the storage here
Google
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Keenan and Annette were amazing! 10/10 experience, super friendly, thank you both for your great service.
Google
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Great service from Annette and keenan
Google
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Alex and Keenan were absolutely amazing. Very friendly, helpful and informative. Very lovely chaps! Will return just for them!!
Google
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Incredible service. Keenan was super helpful and the process was easy.
Google
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Great service from keenan and alex
Google
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Keenan was very helpful and he has good customer service. He was very polite and sorted out my query and sorted out my settlement in a very professional manner. He should be given a promotion.

Also Annette was very understanding and helpful towards my situation and gave me some good options.
Google
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Great customer service from Keenan.
Google
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Amazing experience. Keenan couldn’t have been more helpful, he is an asset to the company. Couldn’t recommend more highly
Google
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Keenan IS A LEGEND. literally the most helpful person in the world.
Google
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Keenan was really helpful getting me booked in here - Clear, concise, no pushiness.. Just realiable information and solutions based on my specific needs!
Google
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Keenan and the team were great!
Google
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Extremely helpful service. When an extra mile to help a customer in need. 👍🏻
Google
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Alex was amazing thank you very much
Google
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Annette has been fantastic and very helpful. Highly recommend
Google
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I wanted to also say I have found this service very easy and the staff to be friendly and helpful - very important for many who need to move their stuff into storage at an often stressful time
Google
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Great service by Alex!
Google
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Thank you Alex!
Perfect customer service!
Google
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Alex in Kensington was absolutely amazing. Its like talking to a friend and the service is great
Google
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Great service , Annette and Alex friendly efficient and a great help
Google
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Great customer service from Annette today
Google
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Fantastic service by the store manager Annette ...
Google
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Annette is an amazing and very helpful.
Google
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Amazing help from Annette!!
Google
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Thanks for your help today Annette
Google
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Great space - clean, secure, and well-lit. Annette was a great help in getting us signed up and into our unit. Thank you!
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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