0800 368 0420 (8.00-20.00)
Please enter a postcode or location
Please enter a postcode or location
  1. Home
  2. Shurgard locations
  3. London
  4. Kentish Town
  5. Shurgard Kentish Town customer reviews

Shurgard Kentish Town customer reviews

19 Greenwood Place London NW5 1LB
0207 038 7363
Office: closed now, open at 9.00
Access: closed now, open at 7.00

CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • true
(4.8) based on 454 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
Honestly, the best customer service experience and friendly vibes ever. For reals. Brandon and Annette are proper legends. Thanks Guys
Google
  • true
  • true
  • true
  • true
  • true
I want to say a massive thank you to, Daron and Annette for there help and great customer service
Google
  • true
  • true
  • true
  • true
  • true
Annette was helpful! Thank you Shurgard Self-Storage
Google
  • true
  • true
  • true
  • true
  • true
Brilliant customer service from Darren and Annette today
Google
  • true
  • true
  • true
  • true
  • true
Very straightforward process. Super helpful staff!
Google
  • true
  • true
  • true
  • true
  • true
Top marks for customer service from Annette (Kentish Town) while getting my paperwork and logistics in order for my storage locker. I popped into the office in person. She was very helpful and friendly. Previous coordination with other Shurgard staff over the phone have also gone well. I don’t actually have access to my storage space until a few weeks ahead but so far so good.
Google
  • true
  • true
  • true
  • true
  • true
Annette was brilliant 🤩
Google
  • true
  • true
  • true
  • true
  • true
Great overall experience using shurgard storage. Excellent customer service was provided to me by Annette at Kentish Town Branch and I am more than satisfied with her service and the business. I highly recommend being a shurgard customer.
Google
  • true
  • true
  • true
  • true
  • true
Annette is amazing, was very helpful and I got all I needed
Google
  • true
  • true
  • true
  • true
  • true
Amazing service by Annette at the Kentish Town branch. Made upgrading to a bigger storage unit a lot easier and was more than happy to help me
Google
  • true
  • true
  • true
  • true
  • true
Great experience Annett and Brandon very helpful they wen the extra mile to ensure what was mine was returned
Google
  • true
  • true
  • true
  • true
  • true
Very straightforward process, and excellent welcome and customer service from Annette. Would definitely recommend.
Google
  • true
  • true
  • true
  • true
  • true
Very good service really helpful thank you Brandon and Annett
Google
  • true
  • true
  • true
  • true
  • true
ANNETTE AND DEAN FTW
Google
  • true
  • true
  • true
  • true
  • true
Annette was so helpful!
Google
  • true
  • true
  • true
  • true
  • true
Had a great experience with Annette! Very professional and helpful.
Google
  • true
  • true
  • true
  • true
  • true
Easy quick and Thanks to Dean for sorting it all out!
Google
  • true
  • true
  • true
  • true
  • true
Annette and the team are extremely helpful and nothing is too much to ask!
Google
  • true
  • true
  • true
  • true
  • true
Brandon and Annette were very clear and helpful. Excellent service
Google
  • true
  • true
  • true
  • true
  • true
I was told the staff here were amazing. And, sure enough, Annette and Brandon exceeded that high expectation. Amazingly customer friendly service!
Google
  • true
  • true
  • true
  • true
  • true
Annete she’s really helpful and very good service
Google
  • true
  • true
  • true
  • true
  • true
Annette has been amazing since day 1! She helped so much and also always very positive. Brandon has always been a good help.
Google
  • true
  • true
  • true
  • true
  • true
Brandon, Dean and Darren are very accomodationg I inquired at Shurgard and they were very approachable too. The facility is spacious, clean, and looks very secure. The Kentish Town location is also in a safe neighbourhood, which gives extra peace of mind. Overall, highly recommended!
Google
  • true
  • true
  • true
  • true
  • true
Good service and lovely staff! Annette was super helpful!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
We had a great experience! We needed a larger unit, and Darren was very professional, friendly, and helpful throughout the whole process. Everything was smooth and easy highly recommend!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Annette and Darren were such a joy and helped me out with my delivery here
Google
  • true
  • true
  • true
  • true
  • true
Convenient location, well maintained and run.
Google
  • true
  • true
  • true
  • true
  • true
Helpful professional staff. Annette fixed the issue I was having with my account promptly.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Darren and Brandon helped me out whilst I was moving. Great professionalism, 10/10 would recommend.
Google
  • true
  • true
  • true
  • true
  • true
Brandon was great setting up my storage locker. Understanding and accommodating to my situation. Thank you Brandon!
Google
  • true
  • true
  • true
  • true
  • true
Annette greeted me with a smile and helped me sort ladder for storage unit and was very helpful with my first time using Shurgard.
Google
  • true
  • true
  • true
  • true
  • true
Great Team at Shurgard Kentish Town. My circumstances keep changing and I had to extend my storage on multiple times. Mo, Brandon, Annette & Darren were all very accommodating and made it so easy and yes I would definitely use Shurgard Kentish Town again.
Google
  • true
  • true
  • true
  • true
  • true
Thank you for your help today Annette and mo
Google
  • true
  • true
  • true
  • true
  • true
Thanks to Annette! She’s been brilliant and very helpful.
Google
  • true
  • true
  • true
  • true
  • true
easy rental process and mo was extremely friendly and helpful!
Google
  • true
  • true
  • true
  • true
  • true
Mohamed yes great and professional with all pricing and spacing
Google
  • true
  • true
  • true
  • true
  • true
Mr.Mohamed was very professional.
Excellent experience.
Google
  • true
  • true
  • true
  • true
  • true
Annette was great help, had what i thought would be a complicated query dealt with smoothly and quickly. Thanks!
Google
  • true
  • true
  • true
  • true
  • true
Annette and Mo were helpful to today with my move in
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Great service. They just got a unit sorted for me, no hassle. The £1 for 1 month promotion really saved my bacon. Darren is a lovely guy.
Google
  • true
  • true
  • true
  • true
  • true
Brandon & Darren were so so kind and helpful!! Thank you!
Google
  • true
  • true
  • true
  • true
  • true
Annette working at the Kentish Town branch, is just a really kind helpful person, you gave us brilliant advice, was personable and delightful to deal with.
Google
  • true
  • true
  • true
  • true
  • true
Annette Brandon really helpful
Google
  • true
  • true
  • true
  • true
  • true
Brandon and Darren very helpful in assisting me
Google
  • true
  • true
  • true
  • true
  • true
It was such an amazing experience to feel at ease when moving houses are time-consuming! The storage that I have picked was on the upper floor; however, it is priced slightly cheaper. I did ask Brandon, Darren, and Annette if I shall move to a ground-level- they gave me great advice and encouraged me once it is done it will get easier and IT IS! They went extra miles to help! Darren is helping also to tape some of my boxes! Highly recommend this place!
Google
  • true
  • true
  • true
  • true
  • true
Annette was very kind today. Helpful and professional.
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
facebooktwitteryoutubepinterestlinkedin
Self-storage at Shurgard
Storage locations
About self-storage
Moving boxes
About Shurgard
The Shurgard Blog
Contact
Insurance
Investor relations
Property development
Careers
facebooktwitteryoutubepinterestlinkedin
FAQs | Legal | Privacy & Cookies Policy |
© 2025 Shurgard Self Storage. All rights reserved.