Reviews of Shurgard Kings Cross

Buhl Martin 26-06-2023

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This is an ideal and affordable self-store location in central London. I have been a tenant here for 8 years and wouldn’t think of going anywhere else. The property – just north of King’s Cross – offers a spacious interior loading bay (no worries re rain or parking wardens) with super-size lift for big items (furniture, workout equipment, frankly you could even fit a small car in here) together with a quick-access staircase to all floors when you want to drop-off or retrieve smaller possessions only. The premises – always clean – have been further spruced up since Shurgard took over in 2021, complete with extended hours and passcodes for early morning or evening entry. Most importantly, this is a company who believes in old-fashioned customer service and makes itself available for queries ranging from payment options to packing solutions to re-dimensioning options should you outgrow (or find you underutilize) your current locker. Rohan, Tony, Josh, Kapil and Annette (who staff the front desk which also doubles as a store for boxes, tape and bubble wrap) are most congenial while UK national manager Karen stepped in to assist with an bespoke term-of-tenancy request I had. The diversity of my “neighbors” (as in the folks renting units close to mine) – from students and small business owners to expatriates, travelers and folks in the midst of house or relationship moves – is its own testimony to the versatility (indeed, personality) of the place. In short, this is one of four storage units I maintain around the world and it is my favorite – you can’t go wrong by selecting a superb location with a solid team of professionals should you live in Central London and want high-end security together with hassle-free access to your belongings.

Callum Treweek-Stephen 13-02-2023

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**Have not moved out yet** Super easy move in process, good price for medium term storage.

OnyiOlisaDrums 10-07-2022

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Annette was lovely, helpful, great service
Thank you

Shu Feng Wei 27-06-2022

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Safiya and James were amazing!

Arthur de lattre 25-06-2022

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James definetly needs a pay rise. He was extremely helpful and very kind.

Güven Özdemir 24-06-2022

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radoslav vinev 17-06-2022

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Andrew and Kemi was very professional thank you for your services you are amazing give them a pay rise wonderful people

Julian Oriana Ramirez Rojas 16-06-2022

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Amazing service by Safiya! Full explanation and great service… thank you!!

Torben Geisler 15-06-2022

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Great and very quick service. Rohan and Safiya have been super helpful!

Yuna Oral 04-06-2022

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Andrew was very helpful and efficient! Thanks a lot!

Tom Fairbairn 04-06-2022

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Andrew was very helpful and efficient!

Yasmin Orandi 25-05-2022

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Jack Medley 13-05-2022

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Rohan and Safia made my move super convenient, they were friendly and helpful!

Dominic Mills 12-05-2022

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Rohan & Safiya have been very in choosing me a storage space and also showing me around the building when I visited last week.

Maps Reviewer 12-05-2022

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Rohan goes above and beyond to be helpful. Proper 5-star human being

Peter Flannery 11-05-2022

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Spectacular team of Rohan and James fixed all issues immediately

Stitch Filmz (Fun Times) 11-05-2022

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Rohan and James always deliver great service

Nikki Alazas 08-04-2022

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Rohan and James are superb!

Tasim Chowdhury 31-03-2022

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Princewill Nworah 22-03-2022

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Good service and friendly receptionist who's name was Rohan

Karolína Klajná 22-03-2022

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Amazing experience, my stuff is safe and sound. Rohan was very understanding, professional and helpful, thank you 😊

Jimmy Raza 18-03-2022

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Dealt with a gentle called Roland, very helpful and kind

Audrey Allen 16-03-2022

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Rohan who was at the front desk today was very welcoming. He gave us the information we needed without hesitation. A pleasant experience.

Aurora Casatori 15-03-2022

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Amazing service, and thank you Rohan for being very helpful and lovely!

Maharu Kumakawa 15-03-2022

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Bryan M 07-03-2022

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Rohan was really welcoming and really helpful. Thank you Rohan!

James Saunders 07-03-2022

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Came to the store today. Rohan was really happy to help and made it a very good experience. Hopefully we'll be using our unit for a long time to come

Roland Jones 26-02-2022

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Safiya was very helpful and efficient and took my booking even though it was just after closing time.

Anurag 25-02-2022

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Rohan was incredibly helpful. He helped me pick a storage solution and also helped out buying the lock. Cheers !

Roman Mal 20-02-2022

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Amazing service from safiya!

Romain Goddaert 16-02-2022

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Rohan and James were both very helpful

David Mühlemann 16-02-2022

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Thanks Rohan, excellent service!

Ash Rahman 14-02-2022

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Miguel Sanchez 10-02-2022

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Great service. Big thanks to Rahul for being friendly and very helpful

Gavin John Dooley 08-02-2022

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We rented a unit in Kings Cross Shurgard. It was really easy to setup, we took a look at the place and it was clean and dry and warm. There was always plenty of trolleys to move material and park etc.
James & Rohan were always helpful when at the locker and made check out extremely easy!

I will definitely rent there again if I am in the area!

Thanks guys!

Keanu Nicolalde 07-02-2022

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Good place Rohan friendly and welcoming

Omar Gazayerli 05-02-2022

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Rio Nakayama 01-02-2022

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Staff was friendly. Thank you Rohan

Chad Macauley 31-01-2022

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Rohan did an excellent job today he is a credit to the company

Yemi 31-01-2022

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Super helpful, Rohan gave excellent customer service!

Russell Baker 21-01-2022

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Great service from Rohan

HELLEN PEREZ CASTILLO 20-01-2022

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Clean, easy to find, good customer’s service by Rohan

Nadiya Sultana 19-01-2022

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Mena was great! So was Rohan and James. Very professional

Olivia Scott 17-01-2022

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James and Ronan were absolute stars! super helpful and got everything I needed quick. lovely chatting to them :)

Emj 17-01-2022

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Excellent service from Rohan and James, consistent and always a joy to see.

Maria Pluzhnikov 14-01-2022

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Rohan is a gem, he always remembers us and is quick to help us out with our keys and any questions we have, even when we stop by the unit 5+ times a day, or multiple days in a row!

easy garden 12-01-2022

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