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Shurgard London Euston customer reviews

1 Stanhope Street London NW1 3FL
0203 650 3851
Office: closed now
Access: open until 21.00

London Euston

Customer reviews Review Policy

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(4.8) based on 197 reviews
Date
Platform
Rating
Feedback
Simon Youles 22-10-2026
Google
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Tom Bussmann 14-10-2026
Google
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Annette was brilliant. Friendly and super helpful. Got me a great deal 100% recommend
cara volmar 07-10-2026
Google
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We had a phenomenal experience at Shurgard Euston Station. Daniela answered all my questions in a timely manner and was always available during office hours. As permanent nomads, we used the facility to store our luggage for a 3-week trip back to the States. While luggage storage facilities charge £7 per bag per day, we saved £273 ($360) by storing our bags with Shurgard for the month. Winner!!
pierre-alain benoit 28-09-2026
Google
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Ray and Daniela : saved the day . Really pulled a miracle . A wedding was at stake. Very happy
Hadi Elsafi 17-09-2026
Google
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Annette is a brilliant store manager. So kind and so lovely
Tee 17-09-2026
Google
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Annette was very helpful
Hamish Myers 03-09-2026
Google
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Daniela so helpful
Sharona Bor 03-09-2026
Google
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Great - friendly and efficient - service from Daniella in Kentish Town. The experience could not have been easier.
Petru Aftanase 02-09-2026
Google
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Thanks Annette for your help today
Vaideanu Cristian 02-09-2026
Google
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Excelent customer service from Annette today
Julianne 01-09-2026
Google
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Annette was lovely and made my stressful day a lot better ❤️❤️
Zhanyu Zhao 26-08-2026
Google
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Appreciate your work and assistance ! Annette and Ryan
Naomi Mia 24-08-2026
Google
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Daniella and Annette were amazing help with the change of ownership at the Kentish Town location. They were warm, welcoming and fun. A true credit to the organisation.
Victor Ricci 24-08-2026
Google
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Great location, service was outstanding and staff super friendly.Annette was amazing!
Avin Sakeria 20-08-2026
Google
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Annette was lovely and very helpful
Liam OhUiginn 12-08-2026
Google
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Arrived early tired and confused and couldn’t access my unit, but no worries at all, as Annette saved me and helped me access and find my unit. Brilliant service! Highly recommend!
Jemima McDuell 11-08-2026
Google
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Reliable, secure service which did the trick perfectly. We had a great experience with Annette, who went out of her way to provide excellent customer service. Would recommend to those seeking a low-commitment and easy-access storage solution.
Jordan Crook 11-08-2026
Google
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A great example of good customer service, there should be more people like Annette in business.
Jordan Moran 11-08-2026
Google
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Great service from Annette.
Julia Shaw 05-08-2026
Google
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Annette and Michelle were very helpful in helping me get all prepared with boxes and tape for my move to my new flat! Thank you so much x
Dilmukhammad Khudaibergenov 01-08-2026
Google
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Thanks for help Annette great prices on
Roman Ramirez 27-07-2026
Google
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Onisim G 16-07-2026
Google
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Great pricing and good staff, thank you Brandon Annette and Darren
Wail Msk 15-07-2026
Google
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Brandon, Daniela and Annette very good
Heena T 15-07-2026
Google
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Daniel Annette Brandon were brilliant helpful and kind
Karen 07-07-2026
Google
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Brandon was a great help and very informative!
William Shi 29-06-2026
Google
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Extremely impressed by the professionalism and ease of use of this service. Daniella and the team were helpful and responsive throughout the entire process, making us feel utterly reassured. Would highly recommend!
Guy 13-06-2026
Google
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Daniela made the whole process so easy. Have never used storage before and cannot recommend highly enough!
Alexandr Potopnic 13-06-2026
Google
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⭐⭐⭐⭐⭐

Excellent service from Darren and Daniela. Both were professional, friendly, and very helpful throughout the whole process. They made everything straightforward and took the time to answer all my questions with patience and a positive attitude.

Really appreciated their support and great customer service. Thank you both!
Syed Bukhari 09-06-2026
Google
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Many thanks for the help setting everything up Annette and Daniela
Mango 09-06-2026
Google
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Thanks for all the help setting up!
Senthil Kumar 08-06-2026
Google
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Good service Brandon Darren and Annette
connor saunders 02-06-2026
Google
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Annette was really helpful
giedrelis 02-06-2026
Google
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Thanks for sorting out storage Darren and Annette
Tiger Z 31-05-2026
Google
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Annette has been so helpful with helping me to sort out the proper storage site, got me an amazing price, addressing the tricky issues of setting up the storage app etc. Thanks a lot!
Jyotsna Sikhakolli 30-05-2026
Google
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place is very nice, the unit was clean and prepared well before arrival and trolleys were provided. People were also very very helpful
Kuhu Ghosal 30-05-2026
Google
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darren is amazing and very helpful
Theodore Lind 29-05-2026
Google
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Brandon made the whole process to rent a unit painless and easy.
Kate Butler 29-05-2026
Google
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Great storage facility, easy access and secure, and fantastic customer service from Brandon and team! Highly recommend
Akkhesh SK 27-05-2026
Google
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Lovely service from Darren and from Annette.
James Forsyth 27-05-2026
Google
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Very friendly and helpful staff
Jiahe Yu 22-05-2026
Google
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Thanks Brandon for helping
Francisco Jose Serrano Velasco 13-05-2026
Google
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Brandon very helpfull
Shania Chakravertty 10-05-2026
Google
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Brandon, Daniella and Darren were super helpful, professional and kind in sorting out my ID verification. An issue I had for days was sorted out in minutes by these three. Would highly recommend
James Healey 08-05-2026
Google
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Met Darren at the Euston store today, he provided excellent customer service and certainly is an asset to Shurgard. Very smooth operation
Sam “SJM” Mayger 07-05-2026
Google
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Thanks for your Help today Annette
John 30-04-2026
Google
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nice to see some staff onsite thanks daniella as well for your kindness and support with my load
Sienna benna2000 30-04-2026
Google
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had a nice chat with daniella, really lovely and informative.
Juzo H 30-04-2026
Google
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Aaron Ashiagbor 14-04-2026
Google
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great help today daniela and brandon!
got a good idea of what i’m looking for
will be back soon
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Gold EPRA Sustainability Best Practices Recommendations Gold Award GRESB Real Estate 2026 Member of BEL ESG
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