CUSTOMER REVIEWS

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(4.7) based on 612 reviews
Date
Platform
Rating
Feedback
Google
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Good experience with Team
Google
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Fantastic staff, very helpful and sincere. Would always recommend. Thank you Ahmed and Justina
Google
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I only went in to the branch to ask a few questions in regards to storing some items from my home and the customer team at Shurgard Neasden ( Ahmed, Justina and Nikil) were exceptional in the way in which they showed me around and explained the whole procedure and all the costs and finer details about storing with them. Would highly recommend storing with Shurgard to any of my friends and family if they ever need to do so.
Google
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Great service
Google
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5 star service, Justin, Nick & Ahmed
Google
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Great service from Ahmed and Justina. Thank you
Google
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Great service from the staff member Ahmed, made sure we were well informed and was happy to answer any questions we had :)
Google
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Great service from Justina and Ahmed
Google
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Fantastic service from the team. A very clean facility and very state of the art. Highly recommended
Google
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Everything was perfect. High class service. Reon was great
Google
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Excellent 💥 service fro Reon
Google
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Excellent customer service
Thanks you
Google
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I am really happy with Shurgard and the manager Reon. my goods are really safe
Google
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Great professionalism from the manager Reon
Google
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Excellent service very polite and helpful staff , I’ll definitely come back here next time
Google
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Great service from Aeon, showed me around the units and the options I had. Will be using again
Google
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Justina was amazing with her customer service
Google
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(Translated by Google) Reon excellent service, very good!

(Original)
Reon excelente atendimento muito bom !
Google
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Greet staff very polite and well informed. Helped me make the best choice of unit possible.no hidden fees, good rates.. CLean and secure facultu very accessible.
Google
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Very kind People nice service v. I'll recommend to everyone to come this is a great team
Google
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Google
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Google
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I would like to take this time out to give a big thank you to the members of staff at Shurgard Neasden In particular Justina for her amazing customer service she always goes above and beyond and we are truly grateful for her work 👌🏾Keep up the good work 😊
Google
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Reon was very helpful and helped solve my problem and the issue I had and he was very polite and friendly.
Google
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Advisor really helpful and of knowledge.
Great guy....
Google
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Great customer service, staff, particularly Mo was very professional, helpful and courteous. Definitely recommend!
Google
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Wonderful
Google
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Google
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Michael at Neasden was super professional and friendly
Google
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Google
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Micheal was super helpful and informative, super impressed with the service. Storage is well organised and easy to use!
Google
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Magnificent efficient kind patient warm hearted individual, that soothed all my worries over storage. Keep it up Shurgard!!!
Google
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Michael has given great customer service today and I’m happy with my storage purchase
Google
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Perfect service and very professional with Michel in Neasden
Google
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Amazing Sam and Michele. I appreciate you help me today. I will recommend both of you. They are in Neasden branch.
Many thanks
Google
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Great experience, thank you !
Google
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Sam &Michal were brilliant and very helpful.
Google
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Google
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Google
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Michael and Sam took care of us 1000% percent and made us feel very welcome and taken care of. This is my first time using storage and they made the process very easy during a stressful move. Highly recommend Shurgard to anyone needing storage.
Google
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Great service, quick, very friendly and professional
Google
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Samatha was very nice and explain everything
Google
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Thanks Sam to guide me through the whole process and explaining everything!!!!
Google
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Sam was amazing, great customer service 😁
Google
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I like to say that I’ve had amazing customer service from Micheal.
Google
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Google
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Very good customer service. Michael really helped me. Recommended!
Google
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Excellent service sam was very helpful
Google
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Spoke to Sam ( Neasden branch) who was very helpful
Google
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Very good and helpful staff member named Michael got me sorted very quickly