CUSTOMER REVIEWS

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(4.7) based on 588 reviews
Date
Platform
Rating
Feedback
Google
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Great customer service, staff, particularly Mo was very professional, helpful and courteous. Definitely recommend!
Google
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Wonderful
Google
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Google
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Michael at Neasden was super professional and friendly
Google
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Google
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Micheal was super helpful and informative, super impressed with the service. Storage is well organised and easy to use!
Google
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Magnificent efficient kind patient warm hearted individual, that soothed all my worries over storage. Keep it up Shurgard!!!
Google
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Michael has given great customer service today and I’m happy with my storage purchase
Google
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Perfect service and very professional with Michel in Neasden
Google
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Amazing Sam and Michele. I appreciate you help me today. I will recommend both of you. They are in Neasden branch.
Many thanks
Google
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Great experience, thank you !
Google
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Sam &Michal were brilliant and very helpful.
Google
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Google
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Google
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Google
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Michael and Sam took care of us 1000% percent and made us feel very welcome and taken care of. This is my first time using storage and they made the process very easy during a stressful move. Highly recommend Shurgard to anyone needing storage.
Google
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Great service, quick, very friendly and professional
Google
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Samatha was very nice and explain everything
Google
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Thanks Sam to guide me through the whole process and explaining everything!!!!
Google
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Sam was amazing, great customer service 😁
Google
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I like to say that I’ve had amazing customer service from Micheal.
Google
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Google
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Very good customer service. Michael really helped me. Recommended!
Google
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Excellent service sam was very helpful
Google
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Spoke to Sam ( Neasden branch) who was very helpful
Google
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Very good and helpful staff member named Michael got me sorted very quickly
Google
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Michael was a phenomanal help and very friendly. Sam was also lovely and i couldnt be happier to be storing things here
Google
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Sam and Michael were fantastic. Thanks again
Google
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Google
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Neasden branch London. First time using the storage unit. Sam and Mo at the office was very helpful and patient, answering all our questions and would recommend Shurgard for people looking for storage space. Thank you
Google
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Google
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Sam was very helpful
Google
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Google
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All perfect
Google
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Very efficient and friendly service by Sam and Michael. Very secure units with easy access.
Google
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Google
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Really great experience with these guys. Michael dealt with everything on short notice and gave great overall service!
Google
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Excellent support from Michael. Thank you!
Google
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Was dealt with professionally by Michael who guided us all the way for the right storage arrangement
Google
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Served by Caira, a courteous and professional member of the Shurgard team.
Google
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Google
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Michael was so very helpful, knowledgeable and professional. So grateful for the service provided
Google
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Micheal is very helpful. Pleasure to deal with.
Google
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Michael is genuinely the best in customer service that I’ve experienced.
Google
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Had a great experience, Michael was very helpful and friendly.
Google
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Excellent service from Sam the manager! Just beware they have mice because customers store food when it’s clearly explained that they shouldn’t!!!!
Google
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Michael was super helpful
Google
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Very clean, will organise lovely staff.
Google
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Amazing service! Sam very kind and patient with us, helping us with the process of setting up our account. She explained everything very clearly and we were able to move in in a quick and efficient manner. Very happy we chose Shurgard Neasden. Thank you Sam :)
Google
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Sam was very helpful and gave us all the information and we got everything organised very quickly