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Google
Exceptionally helpful would highly recommend
Google
The staff here are very lovely ! They’re always so nice and friendly ~ I actually forgot my key this time 😅 and Gareth helped me open it right away through drilling it 😯 quite the feat . I’m so thankful for having it accessible now 😭 he even waived the fee too ! Super nice 😭
Thank you Gareth and Caroline today for your excellent service ! 😊
Thank you Gareth and Caroline today for your excellent service ! 😊
Google
Excellent service from Caroline.
Proffesional, dilligent and super helpful.
I would reccomend Shurgard to my friends
Proffesional, dilligent and super helpful.
I would reccomend Shurgard to my friends
Google
I have had a unit here for a long time. Sadly prices rise but hey, that is inflation. Looking to change so Caroline was an enormous help to me and was patient and took me through all of my options. Very professional. Very Helpful.
Google
Good service thank u
Google
I came in today and had help from the lovely Caroline she answered all my questions and made everything very clear. She made it really easy for me great customer service thank you Caroline!
Google
Gareth was a great help with setting up my contract, I found it a smooth, professional service, and the building was well maintained and clean. Highly recommend!
Google
Anthony very courteous & informative. Happy to help with all the details.
Google
Google
Great service for a year. Thank you Anthony and Zak
Google
Merci Anthony nous a infiniment aidé!!!!!! Thank you Anthony !!!!!!!!
(Translated by Google)
Thank you Anthony, you helped us immensely! Thank you Anthony!
(Translated by Google)
Thank you Anthony, you helped us immensely! Thank you Anthony!
Google
A very clean and sufficiently organised storage. The units are accessible using technology which creates a seamless experience. Howwlever if you need extra help Caroline is always supportive and hands-on.
Google
Google
Caroline has been super helpful and has a great energy. Would defientely come back if I event need storage services. 100% recommended!
Google
Caroline has been amazing and helped book everything, showed my unit and how everything works. Shurgard Putney
Google
I booked a one month locker here and I am very much impressed by the service. Caroline made it such an easy and smooth check in process, very kind and responsive, I would definitely recommend to my friends!
Google
I had a fantastic experience here! Caroline went above and beyond to make sure I got the perfect deal. She was never too busy to help, patiently showed me all the available units, and made the whole sign-up process yesterday a complete piece of cake. The storage in Putney is incredibly well-run, laid back, and professional. I highly recommend their excellent service!
Google
Super helpful staff and great deal for a short stay because of their first month £1 offer with no minimum stay !!!!!!!
Google
I had a great experience with Shurgard Putney from start to finish. The whole process was smooth and hassle-free. My storage unit was spacious, secure, and easy to access thanks to the modern entry system.
The staff were always friendly and helpful, and everything was handled professionally. I really appreciated how convenient the service was, and I wouldn’t hesitate to use Shurgard again in the future.
Highly recommended!
The staff were always friendly and helpful, and everything was handled professionally. I really appreciated how convenient the service was, and I wouldn’t hesitate to use Shurgard again in the future.
Highly recommended!
Google
Google
Extremely helpful staff - particularly Caroline who was really supportive in getting me the right deal. They’re really well run, laid back and just a great service!
Google
Great service at this branch. Special thank you to Caroline, who has always been happy to help with my queries, big or small. She takes the time to explain everything clearly and makes every visit a positive experience. Highly recommend this branch. Thank you Caroline!
Google
Location off A3 and A205 is really good for access. Really helpful staff team - flexible and responsive. Partucular thanks to Anthony 🙏🏽
Google
very friendly and helpful staff!
Google
Anthony could not have been more courteous and helpful. Thank you
Google
Anthony was amazing.He helped me.Excellent customer service.
Google
Really great service from Anthony and the team.
Google
We've been customers at Shurgard for a number of years, storing clothing stock for our small Community Interest Company, The Inside Out Clothing Project.
Recently, we realised our storage costs had started to creep up and, as a CIC, every penny really does count. I popped in to discuss the possibility of downsizing and was genuinely blown away by the service from Anthony on reception.
Not only did he take the time to understand our situation, but he managed to find us a smaller unit on the very same day, saving us around £200 a month. He absolutely didn't have to go the extra mile, but he did.
That kind of customer service is rare these days — proactive, thoughtful and genuinely helpful.
A huge thank you to Anthony and the team for supporting small organisations like ours. The service went above and beyond and it's very much appreciated.
Highly recommended.
Recently, we realised our storage costs had started to creep up and, as a CIC, every penny really does count. I popped in to discuss the possibility of downsizing and was genuinely blown away by the service from Anthony on reception.
Not only did he take the time to understand our situation, but he managed to find us a smaller unit on the very same day, saving us around £200 a month. He absolutely didn't have to go the extra mile, but he did.
That kind of customer service is rare these days — proactive, thoughtful and genuinely helpful.
A huge thank you to Anthony and the team for supporting small organisations like ours. The service went above and beyond and it's very much appreciated.
Highly recommended.
Google
I had such a wonderful experience thanks to Caroline! From the moment I arrived, she was incredibly kind and attentive, she made sure my bags were safe and taken care of, which gave me such peace of mind. Her warm personality made the whole process feel completely effortless and stress-free. You could tell she genuinely cares about the people she helps. Caroline is an absolute gem, and I’d highly recommend her to anyone. Thank you so much, Caroline! 😊
Google
My experience with Shuguard Putney branch was amazing. At first, I went to a different branch that had no staff, and I worried whether my stuff wouldve been safe or not, especially if I left it there for a year. I choose Putney branch (although it was little bit more expensive than Wandsworth.)
Because I went abroad a year ago and I was thinking if my stuff became damaged, or something happened, I wouldve been disappointed. But I was very surprised to find out that the condition of my things were more than fine, and the lady with blonde hair was busy cleaning so the condition of the facility was very good. She was also very responsive and kind. I would definitely recommend other customer to use Shuguard, Putney branch.
Because I went abroad a year ago and I was thinking if my stuff became damaged, or something happened, I wouldve been disappointed. But I was very surprised to find out that the condition of my things were more than fine, and the lady with blonde hair was busy cleaning so the condition of the facility was very good. She was also very responsive and kind. I would definitely recommend other customer to use Shuguard, Putney branch.
Google
We visited the Putney Bridge store on the 12thbof June. Antony attended to us and was very helpful. He was able to answer our questions, to help us make an informed decision.
Google
I can’t rate the service I received at Shurgard more highly. Caroline was very professional, attentive and helped to swiftly solve an issue I had with my lock up (due to my own fault of losing the key!).
Google
Amazing service !!!! Both Caroline and Anthony were very helpful!
Thank you!
Thank you!
Google
Couldn’t have asked for a better experience. Caroline and Anthony are incredibly friendly, professional, and genuinely went above and beyond to help me . Highly recommend!
Google
I had a great experience and received excellent service from Gareth. He was incredibly helpful, taking the time to show me around and help me choose the most suitable storage unit for my needs. He also explained all the available deals and promotions, making sure I got the best value. Gareth was friendly, professional, and knowledgeable throughout the process. I'm very grateful for his help and excellent customer service. Highly recommended!
Google
Good company. Highly recommend!
Google
⭐️ 1/5 – SCAMMED & UNFAIRLY CHARGED – AVOID SHURGUARD PUTNEY
I rented a unit here 26 June — agreed offer: £1 first month, total charge £21, which I paid. Just 3 days later they took £1,390 from my son’s card — completely without reason, permission or anything in the contract.
When I went to ask why, they said: “We cancelled/removed the £1 deal” — but I signed and agreed based exactly on that offer. If I’d known they’d suddenly demand £1,390 I would never have taken it — pure mis‑selling.
The unit itself is terrible: upstairs, very narrow — CANNOT move pallets easily. Two doors, one door has their own lock — so I don’t even have full private control. Worst: stock has gone missing — I don’t feel safe or secure at all.
Every time I go they say: “Zac handled it, Zac isn’t here — nobody else can help”. It feels like Zac runs everything and no manager takes responsibility — God knows when or if he’ll be back. Charging £1,390 after I moved in is NOT in my contract — it’s theft.
Dishonest pricing, bad access, unsafe storage, missing goods & zero service. Do NOT rent here — you will be ripped off.
I rented a unit here 26 June — agreed offer: £1 first month, total charge £21, which I paid. Just 3 days later they took £1,390 from my son’s card — completely without reason, permission or anything in the contract.
When I went to ask why, they said: “We cancelled/removed the £1 deal” — but I signed and agreed based exactly on that offer. If I’d known they’d suddenly demand £1,390 I would never have taken it — pure mis‑selling.
The unit itself is terrible: upstairs, very narrow — CANNOT move pallets easily. Two doors, one door has their own lock — so I don’t even have full private control. Worst: stock has gone missing — I don’t feel safe or secure at all.
Every time I go they say: “Zac handled it, Zac isn’t here — nobody else can help”. It feels like Zac runs everything and no manager takes responsibility — God knows when or if he’ll be back. Charging £1,390 after I moved in is NOT in my contract — it’s theft.
Dishonest pricing, bad access, unsafe storage, missing goods & zero service. Do NOT rent here — you will be ripped off.
Google
Great staff, very helpful! Will use them in the future.
Google
Anthony was really helpful in getting my unit set up, he even got me a cheaper deal on a larger unit than the one I had initially reserved online. Access is ideal and the process was made really straightforward by Anthony.
Google
Friendly and explain everything
Google
Great service! Easy to use and the staff were always very helpful with any queries we had!
Google
Friendly staff and great service received
Google
Have to say a big thank you to Anthony at Shurgard in Putney. He was so helpful, professional and understanding as this was the first time I had used storage and he made my experience easy. I would definitely use Putney again.
Google
Great experience, very nice workers especially Gareth! 10/10
Google
Very easy to access and use. Reception very helpful and friendly and clear. Would 100% recommend.
Google
Great service. Caroline was a great help and I’d highly recommend.
Google
Super helpful team! Would highly recommend using Shurgard for your storage
Google
I was at Wandworth Shurgard for almost a year
Charlotte did alot job and an excellent job
I would always return back for this place anytime
I just recommend :)
Charlotte did alot job and an excellent job
I would always return back for this place anytime
I just recommend :)
Google
The storage is so convenient to use with digitised access, long access hours and generous parking area. But where human intervention is needed - the team onsite is super friendly and helpful - my request to change storage unit to a bigger one was sorted out in minutes!
Google
Great experience at this branch thanks to Anthony. I was downsizing to a smaller unit and he walked me through the available options patiently, explained the differences clearly, and made the whole process completely hassle-free. Genuinely helpful, professional, and took the time to answer all my questions without rushing. Exactly the kind of service that makes a difference. Thanks Anthony!
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© 2026 Shurgard Self Storage. All rights reserved.