CUSTOMER REVIEWS

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(4.8) based on 708 reviews
Date
Platform
Rating
Feedback
Google
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Super helpful team! Would highly recommend using Shurgard for your storage
Google
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I was at Wandworth Shurgard for almost a year
Charlotte did alot job and an excellent job
I would always return back for this place anytime
I just recommend :)
Google
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The storage is so convenient to use with digitised access, long access hours and generous parking area. But where human intervention is needed - the team onsite is super friendly and helpful - my request to change storage unit to a bigger one was sorted out in minutes!
Google
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Great experience at this branch thanks to Anthony. I was downsizing to a smaller unit and he walked me through the available options patiently, explained the differences clearly, and made the whole process completely hassle-free. Genuinely helpful, professional, and took the time to answer all my questions without rushing. Exactly the kind of service that makes a difference. Thanks Anthony!
Google
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Great service, quick, efficient and friendly and the price is right!
Google
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Gareth was super helpful, pragmatic and friendly. Made the whole thing run very smoothly. I’d recommend these guys in Wandsworth.
Google
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Brilliant staff! Thank you!
Google
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Antony was very helpful
Google
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Fantastic customer service, good value for the unit, very helpful customer team including Caroline who even helped to find me a spanner to disassemble some possessions! Would highly recommend.
Google
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I have been with Shurgard for a year now and it’s been an absolute breeze. I needed storage after needing to relocate and arrived at Wandsworth where I met Caroline, I didn’t have an appointment, was desperate and thought, I could sign up at Wandsworth on a Sunday…

Back at the Putney Branch, Caroline took me through the process of arranging a unit and the administration. Without Caroline’s initial support, I don’t think, my items would be as safely secured, as they are now. She was so calm, professional and courteous.

Following on a year later both Anthony and Caroline again have come to my rescue arranging another unit at a better price and more storage. If you’re looking for reasonable rates, secure storage and courteous, professional associates, and you’re in the SW Postcode, do consider looking at Shurguard for your storage needs.
Google
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Very helpful with a change of unit, and the units are nice and clean. 4 years with the Putney storage, and more on other locations. I recommend this service. JM Brun
Google
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Quick check-in and sufficient service provided by Gareth, thank you!
Google
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Google
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I popped in to enquire about a storage unit and Anthony was really friendly and so helpful! He explained all my different options, as well as giving me a tour of the particular rooms I was interested in renting. He also got me the best deal of any storage unit I had looked into renting. Thank you Anthony for making this process as simple as possible
Google
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The best storage and costume device Very Happy people working ther.thanks for being so nice
Google
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Great customer service from Caroline and Anthony
Google
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Very good storage unit, had no problems at all. Very easy! 0
Google
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Anthony was a great help going through everything with me, helped answer all my questions and make the process nice and simple.
Google
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Anthony was very helpful and helped us change location when we made a mistake.
Google
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Carolin very nice service
Google
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Caroline very nice service
Google
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Very good service 😊👍🙏
Google
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Google
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Google
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Good peopy
Google
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Wonderful and friendly staff, a pleasure to be served by Caroline and James!
Google
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Fantastic customer service, friendly and helpful in every way. Will recommend!
Google
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Awesome service especially Anthony and Gareth
Google
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Fantastic experience with James - he provided all the information needed and answered all my questions. Thanks, James!!
Google
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James was great he advise me on all the different options sizes and had a great experience throughout
Google
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It was very useful and the staff Anthony explained things properly.
Google
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James is a very helpful member of the team. He is professional and knowledgable and always happy to help!
Google
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Antony was very kind and helpful.
Google
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Very easy and professional. Turned up on the day and was up and running in a few minutes. James was brilliant in getting us set up!
Google
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Excellent show round and service from Anthony- highly recommend.
Google
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James was lovely and very helpful
Google
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The staff are incredible!
Google
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James is a very friendly chap.
Google
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Jamie was really sweet, helpful and attentive. Would recommend Wandsworth shuggard
Google
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Extremely user friendly experience - from booking the unit to putting in our first load to store. It is all managed on an app. Super easy and the team have been helpful, James rang to check up on the service and was friendly and polite.

Highly recommend!
Google
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Great customer service from James and the team!
Google
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Google
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Sue on the phone in Norbury was a star. She guided me in through the process - literally.
And Anthony was a a sweetheart at reception. Helped me in first time and went back and checked if I’d locked up properly. Both of them - brilliant. Thank you.
Google
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JAMES thanks so much for your support! Everything is fine!
Google
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Anthony was super helpful and made the whole experience easy and straightforward. Thank you so much.
Google
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Anthony did a great job getting us a unit. Super friendly and efficient.
Google
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Anthony was very kind and helpful in explaining everything that I needed to know about how this self storage works, with prices, and different sizes of units, and all details. The storage units were clean and the site is secure and easy to access by your own car as well. They also offer 1 month rent for only 1 pound now which is great!
Google
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James at the front desk was amazing and sold us our unit. We can’t wait thanks for being amazing James
Google
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Great customer service
Google
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I havn’t occupied my rental unit yet, so this is purely a five star review for Store Manager Anthony, who went above and beyond to fix some issues with the Shurgard contract I took out online. A pleasure to interact with him.


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of  BEL ESG