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Self-Storage at Shurgard Romford

Shurgard Romford customer reviews

3 Rush Green Road Romford RM7 0PT
Self-Storage at Shurgard Romford
0170 893 3900
Office: closed now, open at 10.00
Access: open until 21.00

CUSTOMER REVIEWS

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(4.7) based on 681 reviews
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Feedback
Google
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Good price, good place easy access
Google
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Google
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Amazing customer service will use again if needed
Google
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Billy and Shona been fantastic.
Google
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Had an amazing Service from Terry. He was really clear and fast with the whole process
Google
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Billy was fantastic
Google
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I spoke to Billy to arrange a storage unit at this store. He was friendly, professional and showed excellent customer service during our call. He answered all my questions clearly and ensured that I understood everything. I recommend using this branch.
Google
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Friendly, helpful. The whole process was made easy
Google
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Terry was great
Google
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Terry was very patient and helpful guiding me through my new storage unit. He was very easy to talk to and made sure I was clear in knowing where to go and what to do.
Google
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Thanks Terry Billie and shona
Google
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Very quick and semple registration. Friendly persons. Terry and Billy.
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Google
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Billy, Shona & Terry were fantastic. Especially Shona who advised I come in to view the space before I committed to it. Thanks guys!
Google
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Thanks Terry!
Perfect.
Google
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Google
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From initial enquiry to moving in, I've had nothing but a positive experience with Shona and Shurguard. Very easy, smooth process and fantastic customer service.
Google
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A high quality of customer service from Shona who I spoke to on the phone. Shona was extremely helpful and knowledgeable whilst dealing with my queries relating to the Putney branch, which was much appreciated - Thank you!
Google
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Amazing service even with smiles. Billy and shona are amazing
Google
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Went in the Romford branch today needing a storage unit and not really knowing how it all worked. Terry showed us the different types of storage units available and explained everything well and was a genuinely nice guy!
Would recommend using Shurgard Romford for anyone needing storage space! :)
Google
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Billy and Rebecca was absolutely fantastic store is well maintained and staff was super friendly credit to the company would recommend fully
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Billy did amazingly. Courteous, friendly and very welcoming and knowledgeable. Highly recommended.
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Billy is a legend
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Brilliant service and the gentle man was a top star in explaining everything to in detail.
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Shona served me, very helpful and very quick to serve me. Really good service, everything was explained very well
Google
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Is good place for keep your belongings, and you have code to come if office not open. Opening time in weekend short, Sunday 10am between 3pm only, but with code, you can coming. Today I was surprise, because code box was covered. I 'm lucky I've QR reader on my phone, I called a Self Storage number, I got help quickly, how I can using QR code and gate and door opened.
Google
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Billy was really helpful when it came to giving us a prompt quote or showing us around at the storage, since this was the first time I ever used a storage. The storage facility is really neat and well organised. More importantly, we misplaced something while shifting out, I realised it 2 days later. But Billy, had kept the stuff safely on finding it which is why I was fortunate enough to get it back. I would definitely recommend the Shurgard Romford Unit to anyone considering a storage.
Google
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Google
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Excellent service from a lovely receptionist earlier this afternoon
Google
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Terry was super helpful!
Google
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I was really happy and satisfied with Terry and Shona at the reception. They are very friendly and helpful. I would recommend Shugard self storage to everyone. Good experience!
Google
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Great service, really happy with Terry.
Google
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Billy was great explaining process easy and smooth looking forward to using shurguard
Google
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Great idea don't want to get rid of special items or need to store furniture until your home is ready, Shurguard have tge answer with different size lock up storage units at affordable prices.
Google
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Great service 👏 I'm very happy 😊 the Asistan Store Manager and Store Manager (Billy and Terry ) was very helpful and madet for me and my mom very easy with moving in our luggage. Will use they service defenently again. Thank you!
Google
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Google
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Great service
Google
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Google
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Perfect service...keep up the great work.
Google
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Google
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Terry and shona were extremely helpful with getting us set up in unit and getting us the best deal and unit
Extremely helpful!!!
Google
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Terry gave us an excellent service today.
Google
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Terry was great. Did me a fantastic deal. Quick efficient and answered all my questions. From start to storage an easy process.
Google
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Good tour, clear explanation. Friendly and simple service. Thank you
Google
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Google
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Superb customer service and help/advice from every staff member I met. Terry, Billy and especially Shona

Highly recommend them!
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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