Customer reviews Review Policy

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(4.8) based on 670 reviews
Date
Platform
Rating
Feedback
IKE speakmymind 01-10-2026
Google
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Exceptional service, Store manager Mr.George at Ruislip was very helpful and professional.
George thank you very much for your time and showing me around the unit to chose the right one.
Thank you
Rida 28-09-2026
Google
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George was super helpful and showed us around units to help us decide what would work best. He talked us through the process and we knew we wanted to reserve the unit immediately! Thank you!
A 22-09-2026
Google
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Mandy was really helpful with assisting me with app set up and any enquiries I had. Lovely experience.
Asma Sann 14-09-2026
Google
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Easy & Convenient , I just showed up , found George made everything simple
Jaqui Langford 11-09-2026
Google
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Aadam 04-09-2026
Google
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Outstanding Service from AB!

​I had a wonderful experience, and it was all thanks to AB. As manager, AB leads by example—showing incredible attentiveness, warmth, and a genuine drive to go above and beyond for customers. It is clear that customer satisfaction is a top priority, and that level of care did not go unnoticed.

​Thank you, AB, for making the visit so memorable. I'll definitely be back!
K 4 25-08-2026
Google
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Excellent service! Mr George Murphy was extremely helpful, professional, and explained everything clearly. He made the whole process quick and easy. A real credit to the company and definitely deserves recognition from management. Highly recommended!
Julia Grant 24-08-2026
Google
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George was absolutely wonderful in talking me through everything needed to know about the rental. I was a bit anxious about doing it but he immediately put me at ease, explained everything clearly and professionally!
Many many thanks George!!!!!
Ramzi Sleiman 17-08-2026
Google
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Mandy was super helpful and made the signing up process feel quick and effortless while being very informative and clear in her explanations. The storage unit itself is perfect for our needs, and everything onsite is very well setup. Highly recommended.
sasi krush 12-08-2026
Google
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Mandy gave me a very goid price fir transfe the unit
patel sunil 05-08-2026
Google
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Aaron 30-07-2026
Google
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Mandy was incredibly helpful throughout the whole process. She made setting up my account quick, simple, and completely stress-free. She explained everything clearly, answered all of my questions, and provided excellent customer service from start to finish. Thanks to her, everything was sorted with ease. Highly recommend Mandy and the team!
Dylu 27-07-2026
Google
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Mandy is very helpful
kerri allison 24-07-2026
Google
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I have been with Shurguard for quite some time and came in querying the currently monthly rate as it was quite high in comparison. Arlund was great. With the approval of management, he was able to bring down the cost of what i was paying. Really grateful for the quick response and service . He listened to my issue and was able to resolve within a few hours.
Why guess Who 16-07-2026
Google
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Mandy and ab … too knotch service and great convo tooo… even the area manager was in and me Mandy and lady area manager had great convo
Kanagasabapathy Keerthikumar 08-07-2026
Google
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Hi Many was amazing very happy with all the support I received thank you very much
Anaya Hair & Beauty TV Entrepreneur, Braidspreneur 08-07-2026
Google
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Mandy was very exceptional with her customer service skills. She took her time to direct me to my unit as I was lost and great communication skills. Shurgard needs more of Mandy (Ruislip branch) nearest train station is South Ruislip 😊🎖️🎖️🎖️🎖️🎖️🎖️🎖️ keep shinning Mandy.
Martin Tull 04-07-2026
Google
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Staff couldn't be any more friendly. Easy but secure access via app, two lifts if on upper floor, loads of trolleys.
Melinda Sári 03-07-2026
Google
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Mandy thanks
Samuel Cecil 01-07-2026
Google
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Hi I’ve been very impressed by the service from the staff here and especially George who always has answers to my queries
And we have a bit of banter which does wonders for my soul
Thanks Shurgard Ruislip
Khaled Wattar 15-06-2026
Google
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Arlind and Mandy were great! Thank you for your service
Xevan Nicholls 15-06-2026
Google
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Came to view a unit, Arlind and George had amazing customer service.
Billy Green 12-06-2026
Google
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AB and Mandy brilliant as always.
Shaun Campbell 12-06-2026
Google
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I showed up at Shurgard Ruislip today, without a booking. Was assisted by Arlind. Very helpful and friendly guy. I will definitely recommend Shurgard in the future.
Andy Removals 12-06-2026
Google
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Shurgard are great to deal with. Highly recommend
Wes Jefferson 07-06-2026
Google
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Really Happy. AB extremely helpful in in ensuring I got a suitable locker to store my items. Very polite and patient as I sorted the paperwork. No hesitation in recommending this branch. Thank you
Isaac Nwaogwugwu 06-06-2026
Google
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AB provided helpful and efficient service and we were able to fix the details of the booking within only a few minutes
Paul M 05-06-2026
Google
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Sorry if I have got your name wrong, I think it was Arland? Anyway, you provided exceptional customer service, sorting out queries and answering questions whilst being friendly and professional throughout. Thank you so much!
Richard Sillitto 04-06-2026
Google
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Mandy was excellent at helping me find the right space for my storage needs. Very welcoming and had all the answers to my questions. A+ customer service.
Rina Mederick 02-06-2026
Google
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George was great!
Yunique 02-06-2026
Google
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What a great experience. I went in to purchase a storage unit and George was really helpful. He showed me multiple units and recommended the best one for my needs. Thank you
gayan liyanage 01-06-2026
Google
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Mandy
Bakri Ibrahim 01-06-2026
Google
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Arlind and Mandi have great customer service, they help provide with the best prices and as always kind and friendly. Will definitely be using Shurguard because of them again.
Thank you for their support
G 26-05-2026
Google
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Mihaela Enciu 21-05-2026
Google
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Thank you Mandi!
Howard Saunders 18-05-2026
Google
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Zbigniew Urban 13-05-2026
Google
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Ab was incredibly helpful and without him we would not have been able to use Shurgard. Professional and courteous! Many thanks
Poonam 12-05-2026
Google
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Mandy showed me how to use the app and gave me a good price unit
Devinda Karalliadde 07-05-2026
Google
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Came to get my storage unit setup, but there was an issue with the unit already being taken by someone else. Mandy and her colleague we're really helpful getting us an alternative unit.

Thanks for the help team!
Darren Storm 07-05-2026
Google
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Mandy was great.
Imran Alawiye 06-05-2026
Google
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Ab and Mandy were a pleasure to deal with
Mital Shah 05-05-2026
Google
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Very clean and secure. Excellent pre and post sale service too. Thank you
Thurisya Thaya 05-05-2026
Google
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Great experience at Shurgard in Ruislip. George was really helpful, friendly, and made the whole process quick and easy.
The facility is clean, secure, and well-organised, which gave me confidence leaving my belongings there.
Would definitely recommend, especially thanks to George for the excellent service.
wayne andrews 05-05-2026
Google
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Have to say excellent service spoke to George at Ruislip sorted everything out very patient & informative
MARMIK MEHTA 30-04-2026
Google
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If you’re looking for a smooth, hassle-free storage experience, George is exactly the kind of person you’d hope to deal with. Highly recommended.
Omaralfarooq 28-04-2026
Google
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Ethan Jakeman 27-04-2026
Google
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George is the best customer service assistant I’ve dealt with in a long time. Would highly recommend
Mrs Chantrey 23-04-2026
Google
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George was super efficient and knowledgeable, made everything very easy. A real pleasure to deal with.
Thank you
Nitin Mandavia 23-04-2026
Google
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George was a great help, fa tastic service highly recommend.
dannywmv 12-04-2026
Google
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An easy experience without any hiccups.


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