CUSTOMER REVIEWS

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(4.8) based on 566 reviews
Date
Platform
Rating
Feedback
Google
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What amazing customer service! AB was incredibly helpful and went the extra mile to make sure I had the best deal. Units are very clean and the entry system app is ace. I would reccomend.
Google
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Ab was very helpful with us! We had a slightly unusual situation to deal with, and he helped us through it all very easily.
Google
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Good customer service, digital access and friendly staff.
And, AB is super amazing, so helpful and kind.
Google
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Google
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Google
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I have had a very good experience from the staff at Shurgard South Ruislip for a number of years. The staff are always polite and willing to assist whenever I needed assistance. I would recommend them to anyone requiring storage and I look forward to returning when my next project starts.
Google
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Very good property to store at safe and sound with that the staff is helping and also friendly help you save money as well as shows you better option. AB the manager cheers to you you are fabulous..
Google
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Polite, courteous, prompt, knowledgeable...pleasure to do business with
Google
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5/5, AB was very detailed in his description, and answered all questions in great lengths, making us feel there were no silly questions! Would recommend to anyone
Google
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Very happy with service provided by the South Ruislip branch staff AB and George. Would recommend the branch to anyone.
Google
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Thanks again for an excellent customer service at Shurgard Ruislip Mr AB. I have been at the storage for more than one and half years even though there have been a couple rises in rent, if it weren't for the friendly and ease of access to help from the customer service team.
Google
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Too good property and excellent service
Google
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Friend staff and also helpful when you need them
Google
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Too good
Google
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Was at the store recently just minutes before closing to pay my invoice and a man walks into the office and asks about storage. He sounded desperate and told the manager that he needed storage. The manager told him that it’s 6pm now and he will have to come in tomorrow morning. That fella started crying and said that he was being evicted and needed storage space. The manager asked me to leave as he had to lock the office and took the man to show him the storage. I left the store around 6:25 and saw that the manager was still dealing with the man inside the office..I had to write this so that everyone should know that this is being human and we need more people like him. Don’t know the name but he is the asian guy with a beard. Respect👍 👍
Google
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Very good service
Google
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Superb and super friendly service from Ab at shurgard Ruislip.
Google
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Looked at different sites in the area. This facility not only has the best layout but also staff. AB is always there to help when needed and does his best to meets the needs of the customer. Which is helpful when you have a small business. Good location too in terms of accessibility.
Google
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They are very good and the man is so helpful AB
Google
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Went in got a great deal staff very helpful showing me around. Rented a unit for a month come in very handy will definitely use again
Google
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Just used the storage facility at Ruislip and Molly was amazing. Super helpful, friendly and attentive. Price we got was also great. Thanks Molly!
Google
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Google
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Google
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Professional & super courteous. AB is the man!
Google
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The staff were friendly, professional and attentive. Great service and well priced.
Google
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The friendly staff at reception explained easily the process of booking a unit and I was happy with the £1 plus insurance for first month. They showed me the units for me to get idea and gave options. The customer service was next level as I had made a mistake with the unit I booked and they helped me sort it out. Very kind of them. Thank you to the team here.
Google
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Over the course of April and May I visited Shurgard, Ruislip twice. On both occasions the level of service from both AB and Molly was excellent, helpful, and friendly. Making the visit most pleasant and easy. Thank you both very much.
Google
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AB was great from the start to help us and explain which unit and sizes would be appropriate for our usage.
He made us feel comfortable and showed us all options available for us to make a decision.
I would highly recommend this branch for an amazing customer service and access facility to the unit.
Google
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Great service. Exactly what I needed and Molly was excellent. Made moving a lot less stressful.
Google
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Great service as always 🙂
Google
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Joined shurgard, AB was extremely efficient , very supportive and informative. Very secure. AB was understanding of my situation and made me understand all the terms and conditions. AB always showed be how to use the app when I found difficulties using it. Thank you so much, I really appreciate it!
Google
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Ali and his colleague were fantastic thanks so much
Google
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Your staff was courteous and very informative. Highly recommended
Google
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Friendly and helpful team with great store manager. Nothing was too much trouble and very flexible!
Google
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Molly was very helpful, friendly and knowledgeable. She showed us around and found us the right storage space for our needs.
Google
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Thank you so much for AB in store South ruislip is very helpful person I appreciate for him is amazing service , AB is was very good to us and gave us all the information we needed thank you so much for helping us 😊.
Google
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Great service from Molly, who showed us multiple units. She spent time answering our questions and was very helpful.
Google
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The storage units are large, clean and spacious with lift access! Easy to set up in person as the app is a bit temperamenta. Regardless, staff are friendly, informative and accommodating. Much better than the southwark one...
Google
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Ruislip shurgard was very helpful and very professional would recommend them to all our friends Ab is the person that dealt with us there
Google
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Amazing customer service, bigger unit from the reservation we booked at a Cheaper price
Google
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I was having problems setting up the Shurgard App on my mobile which is now required at the Ruislip branch in order to access the site and, therefore, my storage. I rang the Customer Service department and spoke to the very friendly and capable Catia who very kindly walked me through the process and quickly spotted where I was going wrong, resulting in a working App and a very happy bunny for a customer. Thank you Catia, if only all businesses had one of you!
Google
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Honestly the most helpful staff members that I’ve ever come across. Thank you so much for your service, your kindness and your understanding. I cannot recommend them enough.
Google
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Great experience again
Google
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AB did great customer service Highly recommended 👍🏻👍🏻👍🏻
Google
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AB gave us fantastic service and really helpful. Highly recommend
Google
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Great service by Store Manager AB! Ensured we were given the best unit for our needs,. Thank you
Google
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Google
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Excellent customer service very helpful AB
Google
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Great service by AB!
Google
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Great service by AB!!