CUSTOMER REVIEWS

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(4.8) based on 651 reviews
Date
Platform
Rating
Feedback
Google
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Really Happy. AB extremely helpful in in ensuring I got a suitable locker to store my items. Very polite and patient as I sorted the paperwork. No hesitation in recommending this branch. Thank you
Google
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AB provided helpful and efficient service and we were able to fix the details of the booking within only a few minutes
Google
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Sorry if I have got your name wrong, I think it was Arland? Anyway, you provided exceptional customer service, sorting out queries and answering questions whilst being friendly and professional throughout. Thank you so much!
Google
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Mandy was excellent at helping me find the right space for my storage needs. Very welcoming and had all the answers to my questions. A+ customer service.
Google
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George was great!
Google
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What a great experience. I went in to purchase a storage unit and George was really helpful. He showed me multiple units and recommended the best one for my needs. Thank you
Google
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Mandy
Google
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Mandy was super helpful
Google
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Arlind and Mandi have great customer service, they help provide with the best prices and as always kind and friendly. Will definitely be using Shurguard because of them again.
Thank you for their support
Google
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Great help from Mandy setting up the app
Google
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Great prices Great storage.Secure app .Thanks Mandy
Google
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Great site.Good prices.Mandy sorted out a good unit for us.
Google
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5/5. Mandy helped me setup my app, Thank you.
Google
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Mandy was very helpful and patient
Google
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Google
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Thank you Mandi!
Google
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Google
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Ab was incredibly helpful and without him we would not have been able to use Shurgard. Professional and courteous! Many thanks
Google
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Mandy showed me how to use the app and gave me a good price unit
Google
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Came to get my storage unit setup, but there was an issue with the unit already being taken by someone else. Mandy and her colleague we're really helpful getting us an alternative unit.

Thanks for the help team!
Google
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Mandy was great.
Google
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Ab and Mandy were a pleasure to deal with
Google
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Very clean and secure. Excellent pre and post sale service too. Thank you
Google
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Great experience at Shurgard in Ruislip. George was really helpful, friendly, and made the whole process quick and easy.
The facility is clean, secure, and well-organised, which gave me confidence leaving my belongings there.
Would definitely recommend, especially thanks to George for the excellent service.
Google
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Have to say excellent service spoke to George at Ruislip sorted everything out very patient & informative
Google
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If you’re looking for a smooth, hassle-free storage experience, George is exactly the kind of person you’d hope to deal with. Highly recommended.
Google
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Google
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George is the best customer service assistant I’ve dealt with in a long time. Would highly recommend
Google
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George was super efficient and knowledgeable, made everything very easy. A real pleasure to deal with.
Thank you
Google
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George was a great help, fa tastic service highly recommend.
Google
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An easy experience without any hiccups.
Google
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Smooth process booking to arrival and getting access to the storage unit. George and AB were excellent on the day in helping us navigate and fully explained all we needed to know.
Google
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AB and George helped us out with one the day issues. A very big thank you to them for the help
Google
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Ab is always helpful.
Google
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Spoke to the manager AB and to George in Ruislip. They were both incredibly helpful and made sure we got the correct storage that worked for us at the best price. Thank you to both! Would recommend.
Google
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AB & George were fantabulous!
Google
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George and Ab were a great help. Would highly recommend.
Google
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I honestly can’t recommend Shurgard Self Storage Ruislip enough! From the very beginning, the team have been absolutely amazing friendly, professional, and always willing to go the extra mile to help.Nothing is ever too much trouble for them. Whether it’s answering questions, helping find the right unit, or just offering support during a stressful time, they’ve been consistently kind and understanding. You can really tell they care about their customers, and that makes such a difference.
The facility itself is clean, secure, and very well maintained, which gave me complete peace of mind knowing my belongings are safe.
A huge thank you to the whole team — you’ve made a difficult situation so much easier. Truly outstanding service
Thank you Ab and George ⭐⭐⭐⭐⭐
Google
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Great service
Google
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Google
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Google
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good customer service by AB
Google
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Ab was wonderful and very helpful in sorting my storage needs out, if you're looking for storage in the ruilsip area, shurgard is the place to go and that's all thanks to Ab and his help, would throughly recommend.
Google
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Great guys, very helpful, thank you.
Google
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AB is the best store manager, made my first experience renting a unit very easy and simplistic. I highly recommend using this company, we got offered a very good deal and AB is extremely pleasant to deal with. I wouldn’t choose any other company.

Thanks AB and Shurgard.
Google
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Google
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Google
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I just want to say how impressed I am with Jorge and AB at Shurgard. They are doing an excellent job. Both of them are very professional, hardworking, and always willing to help.
Google
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Great service
Google
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Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of  BEL ESG