CUSTOMER REVIEWS

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(4.7) based on 385 reviews
Date
Platform
Rating
Feedback
Google
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Great service, clean units and just what we needed
Google
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I use the parking facilities (after working hours) whenever I visit family on Brighton Road, CR2.
Google
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I’ve had a great experience booking my storage space with Damon.

He was extremely professional, approachable, answered all my questions, and made this a very easy and positive process.

Thank you!
Google
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Made enquiries on Sunday and was very pleased with the service and information provided. Georgia was friendly, helpful and knowledgeable of the facility.
Google
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Damon was very helpful while booking my storage unit.
Google
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SCCA is a registered charity and needed a small storage but we were treated as VIP customers by Damon. We appreciated his professionalism. It was a very positive experience.
Google
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Google
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Excellent service from staff. Georgia was exceptional
Google
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Very well taken care of by Georgia. Very clear information and booked in quickly even though it was for another branch. 🖖🏾
Google
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Georgia was fantastic explained everything perfectly and answered all my questions. Thanks Geogia.
Google
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Just met Damon at Shurgard South Croydon office, he was fantastic in showing the storage unit, clarified several questions calmly and effortlessly completed all the paper work. It was a super experience dealing with him.
Google
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I would like to say thank for Georgia for helping me.
Google
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Damon, Rory, Georgia, Nick were all amazing and so lovely!
Google
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Damon was very helpful. An asset to the company
Google
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I called in to check how much it was to store with you guys and got a good sorry I mean exallent customer service from nic she is the best customer service provider and I give her my 5 stars 🌟 thank you so much.
Google
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I was attended by Georgia.
Google
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Very polite and very professional
Google
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Google
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NIC…was extremely lovely & assisted me to collect some items from my storage unit. She was very professional, kind and understanding as I have Claustrophobia I REALLY appreciated her support today :)
Google
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Great experience Damon and Rory were life savers really helpful 10/10 would recommend
Google
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Went in today to get a feel of the sizes of the units. Only needed a small one but Georgia (hope that's her name) showed me the small and the larger one and was able to give it to me the larger at a fantastic price. Great service great price. Happily signed up there and then

Thank you.
Google
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Excellent customer service, staff were able to give advice on type of storage would best meet our needs. Overall, a positive experience - I would recommend.
Damon and his team were very helpful and professional, and being able to visit the site to view the setup on a Sunday was a bonus.
Google
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Good service and no messing about.
Google
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Georgia was extremely polite and helpful
Google
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rory and damon were very helpful
Google
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I’ve received great service from everyone in the office at Shurgard South Croydon and helpful advice when I needed a bigger unit, which happened to be offered at a special price at that time! Thank you.
Google
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Today I spoke with Georgia she was so helpful, broke everything down for me so well!! This has made my move so stress free, quick easy and efficient, thank you again Georgia
Google
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Rory, Matt and Adam went well beyond the call of duty and were incredibly helpful, even preparing the cardboard box for me and giving me some useful tips and advice, so thank you Shurgard South Croydon
Google
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Rory Adam and Sue is great. Appreciate for their kind support 😊
Google
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Friendly, helpful staff.
Google
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All I got told was mickey mouse brain but loved how friendly the staff were
Google
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Georgia was very helpful
Google
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Google
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The new team at South Croydon are great. The manager Rory has been brilliant and helped us to find a new smaller unit to change over to.

So Thanks you, Rory (site manager), Vincent and Matthew and the ladies who work on site too. All are friendly and easy to talk to.
Google
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Rory was great
Google
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Matthew and Rory were excellent. Thanks for all your help.
Google
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Honestly, couldn't be happier with the service. Georgia took my call, was very patient, took me through all the options, no hidden charges or anything like that. Just a nice person doing a great job.
Google
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Rory was super helpful, answered all questions clearly and gave us all the information we needed. Excellent customer service, highly recommended.
Google
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Mathew and Vincent were very helpful on my visit, they were able to answer all my enquiries and assist with what i needed.
Google
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Easy to set up and friendly service from Georgia
Google
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Matthew and Georgia were really helpful. Explained everything clearly and reassured us where we had questions. Many thanks.
Google
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Pleasantly surprising friendly atmosphere. Mathew helped save me money with a discount offer that I was unaware of
Google
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Vincent was so helpful and explained everything in great detail - Matthew and Rory were great too! Highly recommended!
Google
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Georgia was very polite, professional and approachable. She really went above and beyond. She was fantastic.
Google
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I made a quick call to get enquiries about storage space availability. Matthew was efficient, knowledgeable while giving me the best price offer for 65sqft! Excellent job Matthew. Would sign up for Shurgard again and recommend them to anyone.
Google
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Shurgard staffs are so helpful and really good at helping me out with my storage unit . And also like to say a big thank 👌🏾👍🏾
Google
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Awesome advice and assistance from Georgia. Efficient, helpful and made us most welcome.
Google
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Staff very attentive & polite , highly recommended, will definitely be back in the future .
Google
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Rory was so helpful! Highly recommend :)
Google
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A great service from Rory today. Very Knowledgeable and helpful. Thanks Rory.