CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • "half"
(4.7) based on 484 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
Farid
Google
  • true
  • true
  • true
  • true
  • true
Ashley gave me incredible service at Shurguard. Hewas very clear and helpful, so I would highly recommend him from a customer service perspective. I am also impressed with the facility—they have convenient hours for when you can bring items into your storage unit (6am-11pm!) and I have found the phone app which unlocks all the doors to be seamless.
Google
  • true
  • true
  • true
  • true
  • true
Ashley was amazing, was not short of being helpful. Need more Ashley's in the world
Google
  • true
  • true
  • true
  • true
  • true
Farid was very helpful and courteous at guiding me thru the process.
Google
  • true
  • true
  • true
  • true
  • true
best service in the world
Google
  • true
  • true
  • true
  • true
  • true
From my initial enquiry to seeing & taking the unit, every single member of staff I dealt with was courteous, friendly, professional & helpful. Farid at Southwark branch is the only person whose name I recall but I must have spoken to 10 people & they all went out of their way to help me. I cannot fault the service I received & when they found me such a reasonably priced unit I felt no need to go elsewhere. Would highly recommend!
Google
  • true
  • true
  • true
  • true
  • true
I rented an unit for a about three months. Good experience and good customer service.
Google
  • true
  • true
  • true
  • true
  • true
Farid the Assitant Manager was excellent and efficient. He helped me with the app qiuck and easy. He made everything so effortless. Brilliant. Thanks you Farid.
Google
  • true
  • true
  • true
  • true
  • true
Farid was super friendly and helpful!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Farid was very helpful, swapped my unit with out fuss and showed me how to use the app properly
Google
  • true
  • true
  • true
  • true
  • true
I had a Great experience with ease and amazing illustration.
Farid
Google
  • true
  • true
  • true
  • true
  • true
My favourite self storage by far!!, and I have used several. The new chap there (Ashley) is a gem! I was undecided after reserving if the room was the right size, and he happily showed me other size units so I could make the right decision.
Google
  • true
  • true
  • true
  • true
  • true
Ashley is amazing and very helpful. What a G!
Google
  • true
  • true
  • true
  • true
  • true
Great service! Thanks 🙏
Google
  • true
  • true
  • true
  • true
  • true
Great service and easy to store. Ashley and Farid are really helpful and friendly.
Thanks
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Your customer service agent Farid was brilliant. So helpful and professional. He got my query sorted out in a minute. Thank you.
Google
  • true
  • true
  • true
  • true
  • true
Great customer service.
Farid was very helpful and professional. I will always recommend.
Google
  • true
  • true
  • true
  • true
  • true
Ashley was a great help, definitely recomend!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Met with Adam today at the storage room, he was very helpful and offered an amazing service!
Google
  • true
  • true
  • true
  • true
  • true
Easy to use, parking, trolleys
Google
  • true
  • true
  • true
  • true
  • true
Great service, flexible terms and accessible storage units.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Great service and professional. Farid is great quick and efficient and made a hard day easy thank you.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Tim gave a very professional service
Google
  • true
  • true
  • true
  • true
  • true
Friendly and efficient, clean storage
Farid was helpful
Google
  • true
  • true
  • true
  • true
  • true
Fared was super helpful thanks
Google
  • true
  • true
  • true
  • true
  • true
Great customer service from Adam
Google
  • true
  • true
  • true
  • true
  • true
Friendly and helpful guy Adam. Highly recommended.
Google
  • true
  • true
  • true
  • true
  • true
Tim helped me setup the Shurgard app and showed me how to use it. Thank you.
Google
  • true
  • true
  • true
  • true
  • true
Tim showed excellent customer service in showing me a few units and explaining the process in a understanding way
Google
  • true
  • true
  • true
  • true
  • true
Swift and great service by the customer service provider
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Tim was excellent in helping me with my booking. Very friendly, kind and knowledgeable
Google
  • true
  • true
  • true
  • true
  • true
Farid was excellent. He made storage at Southwark easy and quick. Great price as well. Thank you Farid.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Tim was excellent in setting my unit and showing me how to use the app
Google
  • true
  • true
  • true
  • true
  • true
Satisfactory.
Nice service TIM
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Farid, was very helpful in findning the correct size and great price in Southwark.
Google
  • true
  • true
  • true
  • true
  • true
Farid. Nice and polite gentleman very helpful . Very good service .
Google
  • true
  • true
  • true
  • true
  • true
Farid.
Good customer service.
Google
  • true
  • true
  • true
  • true
  • true
Farid and Tim from Southwark branch provided me with a very good customer service. Straight forward and comprehensive advice.