CUSTOMER REVIEWS

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(4.7) based on 323 reviews
Date
Platform
Rating
Feedback
Google
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The ‘Surbiton’ Shurgard’ team has always proved incredibly helpful, knowledgeable, friendly, kind and patient with me - an ‘oldie’ female customer who often needs additional assistance re. my two storage units ( using the app/losing keys/etc…)! Always professional - and always smiling!
Google
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Excellent service as always from the team at Shurgard Surbiton
Google
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We have been with Shurguard for many years. Never had any issues. Staff very very helpful. Would recommend them 100%
Google
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Google
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I am very happy with the service I received Paul was a professionalI who explained me all info I needed
Google
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Lee was helpful , explained the pricing, storage sizes and entry to building etc very well. All booked very efficiently.
Google
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Leigh assisted me with renting a unit. He was super polite, professional & incredibly helpful. There wasn’t any pressure to purchase a unit (although I did) and he went above and beyond to make things smooth as possible for me. Highly recommend using Shurgard Surbiton :)
Google
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Google
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We arrived to start our contract and Leigh greeted us warmly and gave a really thorough and helpful walk through the whole process. No question was too much trouble.
We are new to this so it was very much appreciated.
What a great ambassador for your company :)
Google
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Excellent and helpful service
Google
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Good staff if you have a problem
Google
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Have used Shurgard, Surbiton before. Really this is a vital service for people living in the area. Accommodation is so expensive, both housing and commercial space, so if you have a storage need this is usually a better option. Good on security as well.
Google
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Google
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Very good user experience.
Got everything sorted in 15 minutes
Google
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Great service and very fast set-up.
Thanks Kia 👍
Google
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Polite and professional assistance in setting up storage facility
Google
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Google
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Quick, clear and very efficient!
Google
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Google
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Kia at the Surbiton branch was super helpful, knowledgeable and swift with processing my reservation and getting all my queries sorted, would recommend the branch to anyone in the area
Google
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(Translated by Google) The staff is very friendly and the interior is clean. I recommend it. If you live in the Siding Wells dormitory, you can leave your luggage here. It is very close.

The staff is very kind and the interior is clean I recommend it. If you live in the Seething Wells accommodation. leave your luggage here. It's very close

(Original)
직원분이 아주 친절하시고 내부도 깔끔해요 추천합니다 짱~~~ 시딩웰스 기숙사 사시는 분은 여기서 짐 맡기세여 아주 가까워요

The staff is very kind and the interior is clean I recommend it. If you live in the Seething Wells accommodation. leave your luggage here. It's very close
Google
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Very helpful and considerate. Friendly and assessed our needs very well. Would surely recommend the service we had.
Google
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Great service from Kia. Patient, professional and answered every question.
Google
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I’m happy with the service. Nice and clean. Friendly people
Google
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Helpful staff. Quick set up. Easy access. Clean areas
Google
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Google
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Popped into Surbiton branch today because I had lost my unit key and needed to get in to retrieve some stuff. Spoke to Paul behind the desk, couldn't have been more helpful, quickly dealt with my problem with the aid of a drill and hey presto I was in. No drama or fuss. Thanks Paul, need more like him....
Google
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Google
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I went to Shurgard and all the staff were polite and friendly, they explained everything I need to know about my storage.

Thanks everyone.
Google
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Visited this unit to meet a vendor, unit was secured and very clean,had toilet available, which was good, parking on site for users of unit with no penalty charge 🤗
Google
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Efficient friendly service
Google
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We’re very helpful in setting us up with the right storage needs at a good price.
Google
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Excellent service. Both guys on the counter made sure that we got the best deal for our needs.
Google
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Google
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Google
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Google
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Google
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Kia was great from start to finish.
He always had a smile and nothing was too much for him to deal with.
Thank you very much.
MG
Google
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Would highly recommend Shurgard at Surbiton. Its a convenient location and all of the staff have been great - especially Scott who helped me get set up with a unit and was very helpful and friendly.
Google
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Store manager and staff very helpful and they gave me the best deal available. Will recommend Shurgard 100x
Google
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Google
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Kia was super efficient, very clear and helpful
Google
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Friendly, professional and very helpful staff (Kia) made the process very easy and good value.
Google
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Google
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Google
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Great service and really competitive prices! Definitely recommend :)
Thank you, Scott!
Google
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Kia was very helpful and a pleasure to deal with, would highly recommend to anyone needed to store anything in the area.
Google
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Staff was really friendly and helpful. I didn't have any issues to get my unit in Chalk Farm. I got a good cheaper deal on flexible terms. Delighted with overall experience. Thanks guys!!!
Google
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Kia was very friendly and helpful. Quick and easy, making for a stress free experience.
Google
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Excellent service provided by Scot. Very polite and provided prompt and proactive management for the hiring of our storage units