Tom Sheldon
05-08-2025
Google
Served by Chriss every time always helpful always smiling and always helpful would recommend this branch hundred percent
Henry Young
06-07-2025
Google
Helpful staff (thank you Scott!), good quality items, and really close by!
Victoria Johnson
02-07-2025
Google
Excellent friendly service and advice. Thabks so much
Thomas Lancefield
28-06-2025
Google
Great storage facility, Scott and Chris were really friendly and helpful - highly recommend
Benjamin Davie
27-06-2025
Google
Priya Morgan
05-06-2025
Google
We've had a great experience with Shurgard Storage in Surbiton. The team has been friendly, helpful, and brilliant at finding the right storage solution for us at the right price. A special thanks to Scott and Chris, who both invested a lot of time and effort to make sure everything worked perfectly for our needs. Highly recommended!
Tony
24-05-2025
Google
Chris and Khaya were very helpful, much appreciated!
Marieke
01-05-2025
Google
Fantastic team! Was being helped by Khaya, when visiting to rent storage. Showed me several options and was very friendly throughout! Same for his colleague who was around as well. Spaces are very clean. Would definitely recommend when looking for storage space 👍
Hanikin Lai Choo Kan
24-04-2025
Google
Chris was more than helpful with helping me find a box, 10/10 customer service would definetly recommend.
Caroline S
09-04-2025
Google
Chris was exceptionally helpful and took time to personally show us lock ups available and talk through the options with us.
Raoul Raoul M
08-04-2025
Google
The facility is top notch. High quality and efficient setup. Customer service is even better. My point of contact was Chris and he was extremely helpful. Resolved a couple of initial stumbling blocks and simply made my experience as a customer very pleasant. He is knowledgeable and proactive, I was really impressed. All my questions were answered, so besides a competitive price, my decision to go with this storage unit was largely driven by the excellent service.
(Review written on behalf of a friend as she does not have google, she is the customer)
Laura Davies
03-04-2025
Google
Brilliant and helpful service from Scott at Shurgard. Highly recommend and efficient check in. Thank you
Craig Sullivan
02-04-2025
Google
Chris is clear efficient and professional. This is the second I've used Shurgard and I am more than happy with the service!
Jason Clarke
30-03-2025
Google
Very helpful and knowledgeable service from Scott at the desk. Got the best deal for me and explained all procedures concisely, showed me where everything was and how to use all security door systems. Very good service, would recommend!
Leigh Jacob
28-03-2025
Google
Fantastic, helpful service. Gave me a good price too. Very happy.
Paul Bromfield
28-03-2025
Google
Chris at Shurgard Surbiton has been first class from the outset. Nothing is too much trouble, great customer service and always follows up with any questions or queries. Will definely be returning here in the future.
Commander Siege
27-03-2025
Google
A great experience, a helpful team and Khaya was amazing. So friendly and helpful and showed me around answering all of my questions. Was a pleasure to rent a small storage unit for a few personal belongings in preparation with moving in the next few months and at a great price too. It really has helped ease my mind on a lot of things and the trolleys helped speed things along.
The security is great, the units are clean and the availability of hours to access my unit is useful too.
I would highly recommend this storage facility in Surbiton and I would use them again in the future.
Simon Buret
24-03-2025
Google
I have units with shurguard thinking about moving but the staff especially, Chris Smith
Means i am staying , very helpful and a polite man , a credit to your company . Simon buret
Laura Fletcher
22-03-2025
Google
Chris was fantastic - really helpful and great customer service
Tom Davies
14-03-2025
Google
Chris at Shurguard Surbiton was very easy and straight forward to deal with. Everything was explained and he took the time needed.
Kat Anabelle
14-03-2025
Google
Chris in the Surbiton branch has been so helpful, polite and has provided us with such excellent customer service. Thanks so much Chris, you have helped a stressful move become a much less stressful process!
Fiona Byrne
13-03-2025
Google
Very friendly and helpful staff - would use them again
Evelyn Young
10-03-2025
Google
Chris was amazing, super helpful helping me pick box sizes! Super lovely guy
Shaun Conley
03-03-2025
Google
Fantastic place with very helpful staff - Chris was especially helpful !!
Rickeeey
22-02-2025
Google
Chris and Scott provided outstanding service! They were professional, efficient, and went above and beyond to ensure everything was done perfectly. Their attention to detail and friendly attitude made the entire experience smooth and stress-free. It’s rare to find such hardworking and dedicated individuals—highly recommend their services!
Brenda Mcdermott
15-02-2025
Google
Great storage, brilliant location and Scott was super helpful, calm and very knowledgeable too. Very happy customer
Michael Walker
27-01-2025
Google
After over ten years of having units at Shurgard Surbiton we finally closed our last one today. The exit process was extremely well managed by Chris, Scott and Khaya and the communication process by the team, particularly Khaya, was brilliant throughout. Thanks for everything. Highly recommended.
Luke White
23-01-2025
Google
Called up to enquire about storage and spoke with Khaya, he was very friendly, helpful and provided the multiple options, I will be looking to rent storage shortly as i’m moving house soon
mcjay669
23-01-2025
Google
When visiting this branch I had a lot of questions about the process of renting a unit. Khaya was really helpful and patient with me. He answered all of my questions and gave me all the information I needed.
AVTEAMUK Ltd.
22-01-2025
Google
We use this storage depot for the company, and the staff and back-end support is great. We love the flexibility and convenience and when we've asked for help with our contracts nothing has been an issue for the team: especially Chris and Paul, and the rest of the team on site - thanks guys!
Zoe Fox
19-01-2025
Google
Super friendly, knowledgeable and helpful staff. A big thanks to Scott and Chris!
C Hamper
16-01-2025
Google
Very helpful in discussing the different rental options and I was shown the various storage sizes. Went back and bought some boxes and was again given great service. Will be back!
Tammy Appenzellar
15-01-2025
Google
Scott was great! He was extremely polite and calm. He helped me navigate all of my questions and I’m delighted with the answers. So helpful and such a lovely experience. Scott knows the business and gets the job done! Thank you!
Rachel Hiscock
14-01-2025
Google
Shurgard’s in Surbiton is a really good place to store your items, the staff are always so kind and helpful. Special thanks to Scott who is always so helpful and supportive.
Georgia Coleman
12-01-2025
Google
Lovely service from Chris in Surbiton! So helpful, knowledgable and polite. Couldn’t recommend him enough!
Alexander Dadas
11-01-2025
Google
shugard surbiton
I have been using this storage facility for 3 years now. I have zero complaints. Excellent service. Chris and khaya have always be profession and helpful. This place couldn’t work without them! Thank you guys. Keep up the good work!
Elaine Dearman
17-12-2024
Google
donna atkins
15-12-2024
Google
Frederic Baudry
10-12-2024
Google
Warm welcome by Chris, well-organised facility, super-informative. Helpful advice along the way.
Rabee Maham
08-12-2024
Google
Amazing customer!!! Paul was extremely helpful and friendly. He went above and beyond to help us and get set up with an ideal storage unit. Would highly recommend. :)
Graeme Potts
03-12-2024
Google
Spoke to Chris today about a Short-Term unit. He was very professional and gave me all of the information I needed. A very nice, personable chap. It gave me great confidence to use a business like this. Will definitely be using this company again.
Renato Santos
01-12-2024
Google
Thank you very, very much Chris for all your assistance and for always being available to find the best solutions for us. Excellent service!
Mirek Panczyk
29-11-2024
Google
I had the pleasure of being assisted by Chris today regarding some warehouse-related matters. He was extremely polite and eager to help, making the whole process smooth and stress-free. This wasn’t my first visit here, and once again, the service was absolutely top-notch. Thank you so much, Chris, for your help. Highly recommended!
J C
29-11-2024
Google
Chris provided excellent customer service and was very helpful in choosing the correct size storage for myself. He very professional and friendly and made the process easy.
John Tucker
26-11-2024
Google
Chris, paul and scott always helpful. Great service
Graham Nash
26-11-2024
Google
Very easy to set up and really helpful and friendly staff.
AA
23-11-2024
Google
Chris has been ever so helpful and has excellent customer service nothing was too much for him went out of the way to answer all questions and help us . Thanks so much Chris and he definitely deserves a shout out
Michael Beasleigh
23-11-2024
Google
Great price on storage
Ivanka Wasielewski
14-11-2024
Google
We arrived at Shurestorage Surbiton as two lost souls, never used the storage before.
And then Paul stepped in, all info we needed + trip to see actual storage.
We signed contracts on the spot and next day when unloading was finished got thumbs up from same man, all in les than 24h.
Only thing l would like to suggest to the management- maybe consider weekly rent, then we can really say you are thinking about your costumers,
Wesley Topper
02-11-2024
Google
Absolutely brilliant service from Chris, went above and beyond to help us!
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J Suleiman
01-11-2024
Google
I was really happy with how helpful the staff were. The booking service was simple to use and the app made it so easy, from invoicing to entering the facility.
The Ewell location was easy to navigate and I would definitely use it again if the situation arose.
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Fabiano Costa
31-10-2024
Google
Great Storage, as a removal company owner I can say for sure that Shurgard is the best Self Storage. Great company and great staff.
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Nigel Foster
26-10-2024
Google
I went to the Surbiton branch yesterday and returned today to complete the process to rent a storage unit.
On both occasions I was served by Chris and he was excellent being efficient, helpful and friendly.
I found everything straightforward and simple and I now have my stuff securely stored.
The charges are good value for money too.
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Tat Yiu Wong
30-09-2024
Google
Paul is really helpful and gives clear instruction of how to access the storage and set up everything. Nice experience.
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Alejandro B.B.
17-09-2024
Google
I have been using the Surbiton Branch for 3 years now and the level of service I receive is always the greatest especially from Chris!! Who was always very patient, clear on every response, helpful and friendly and a problem solver with the best solutions! He gave me the feeling I can rely on him and my things are in best hands!!!
Once again, Thank you Chris for your professionalism.
See you soon Chris!
🎉💯🥳👌🏾
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Adithi Proothveerajh
12-09-2024
Google
Great service. Really easy and convenient
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Tony Camps
09-09-2024
Google
Give Chris a pay rise! So helpful, knowledgeable and just a genuinely nice guy.
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Abbie Camps
09-09-2024
Google
Great customer service from Chris. Thank you.
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legend J
07-09-2024
Google
Chris was great resolved a issue I was having highly recommend.
Josh
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Emily Hudson
30-08-2024
Google
Served by Paul today who was very helpful and very considerate great advise and help for a first time storage user 🙏🏼
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arsalan iqbal
27-08-2024
Google
Got in touch with Paul at the Portsmouth Road Surbiton store and he was extremely helpful in selecting the size of the storage. He showed us the storage units and guided us how to keep our stuff in it. Really appreciate all his help and quick booking.
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Kosha Champaneri
24-08-2024
Google
I recently received assistance at Shurgard - Kingston for securing a locker, and the service was exceptional. I was assisted by Chris, he helped me and was incredibly friendly and professional. He patiently walked me through the process, answered all my questions, and made sure I understood everything clearly. His efficiency and willingness to help made the entire experience smooth and stress-free. I would highly recommend Shurgard, thanks to Chris for the excellent customer service I received!
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LaughsWithKA Karla and Asmita
24-08-2024
Google
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Robert McNamara
23-08-2024
Google
Great service from Chris and the team.
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Rae Miles
16-08-2024
Google
Had to use Surbiton branch for admin as my closest was unmanned - what lovely young gents that served/helped me! Patient & helpful.
Chris has been an absolute gem! Really gone the extra mile.
My storage site is always spotlessly clean & access etc is a breeze.
There are deals to be had, storage generally not cheap, but I can 100% recommend Shurgard based on my personal experience
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Lui 72
02-08-2024
Google
Great experience, all staff very professional and courteous, the unit was great and just what I needed - good size for price with good access. Great all round
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Sherif
11-07-2024
Google
Very good service in Surbiton branch. Mr Paul was very helpful and good manners.Other team too.
Thanks
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Yunier ramirez noris
11-07-2024
Google
Happy with excelkent service fron anu
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David Rahim
27-06-2024
Google
Fantastic service and great storage facility. Highly recommend. Chris was amazing. Thank you.
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Cheyanne Rannigan
20-06-2024
Google
Amazing service, extremely helpful and cheerful. Would definitely come again just to see Chris :)
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Sofia R
20-06-2024
Google
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morgan powers
16-06-2024
Google
So friendly and nice! Sorted so easily. Thankyou so much x
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Nick Charles
10-06-2024
Google
I have had great service from Paul & Chris helping me set up my storage. Also, the app is very easy use.
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sertan guven
24-05-2024
Google
Great service! Chris helped a lot!
Decent company, clean and safe storage
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Catarina Sacklen
20-05-2024
Google
Paul and Scott assisted me in renting the unit, all around very helpful and proffessional. Everything was set out and prepared on the first day and explained how to access the unit etc. Very pleased.
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Dan Saltman
10-05-2024
Google
My only query is why each unit cannot have a switch on light?
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Moira Greenfield
26-04-2024
Google
I needed to reduce the size of my unit. I had excellent service from the Shurgard staff who not only gave me a new smaller unit immediately but one that was close to my existing one to make the move easier. The guys were polite, helpful (when I lost my car keys) and even brushed up my unit after I’d finished the swap. All round good result, smaller unit, lower cost, nice people to do business with. What’s not yo like? 😊
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CP
02-04-2024
Google
Super helpful team at Surbiton. Very clean units with easy access system. Highly recommended
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Sarina P
29-03-2024
Google
Had a fantastic experience with Paul at the Shurguard Surbiton branch today. We came in looking to enquire about a storage unit and boxes, for a home renovation. Paul was very attentive and delivered exceptional customer service.
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Ed McCarthy
29-03-2024
Google
Went to book in person as needed some advice. Paul was the advisor and he was fantastic. He was attentative, gave us valuable info and recommended a good unit for the price and size we were after. Would definitely recommend him and Shurgard!
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Matthew Keys
10-03-2024
Google
Very helpful and convenient!
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kerry thayre
06-03-2024
Google
So helpful and really lovely and understanding thank you!
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Shandy
15-02-2024
Google
The ‘Surbiton’ Shurgard’ team has always proved incredibly helpful, knowledgeable, friendly, kind and patient with me - an ‘oldie’ female customer who often needs additional assistance re. my two storage units ( using the app/losing keys/etc…)! Always professional - and always smiling!
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Dave Dossett
05-02-2024
Google
Excellent service as always from the team at Shurgard Surbiton
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Sue Dixon
04-02-2024
Google
We have been with Shurguard for many years. Never had any issues. Staff very very helpful. Would recommend them 100%
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Ani Hakorja
01-02-2024
Google
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Ilona Paszko
30-01-2024
Google
I am very happy with the service I received Paul was a professionalI who explained me all info I needed
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Tracey Phelps
25-01-2024
Google
Lee was helpful , explained the pricing, storage sizes and entry to building etc very well. All booked very efficiently.
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Jasmine s
24-01-2024
Google
Leigh assisted me with renting a unit. He was super polite, professional & incredibly helpful. There wasn’t any pressure to purchase a unit (although I did) and he went above and beyond to make things smooth as possible for me. Highly recommend using Shurgard Surbiton :)
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Ramiz Danou
17-01-2024
Google
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Richard Cotton
29-12-2023
Google
We arrived to start our contract and Leigh greeted us warmly and gave a really thorough and helpful walk through the whole process. No question was too much trouble.
We are new to this so it was very much appreciated.
What a great ambassador for your company :)
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Alistair Dandy
22-12-2023
Google
Excellent and helpful service
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Chris Scott
02-12-2023
Google
Good staff if you have a problem
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David Randall
27-10-2023
Google
Have used Shurgard, Surbiton before. Really this is a vital service for people living in the area. Accommodation is so expensive, both housing and commercial space, so if you have a storage need this is usually a better option. Good on security as well.
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Ben Woodbridge
19-10-2023
Google
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Gladen George
28-09-2023
Google
Very good user experience.
Got everything sorted in 15 minutes
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Russ London
21-09-2023
Google
Great service and very fast set-up.
Thanks Kia 👍
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Anthony Smedley
07-09-2023
Google
Polite and professional assistance in setting up storage facility
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Mariya Balaiyawala
31-08-2023
Google
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Alexandra Ellemeet
05-06-2023
Google
Quick, clear and very efficient!