Reviews of Shurgard Surbiton
0800 368 0420 (10.00-15.00)
Language
Country
Language
Country
Please enter a postcode or location
Please enter a postcode or location
  1. Home
  2. Shurgard Self-Storage in the UK
  3. London
  4. Surbiton
  5. Shurgard Surbiton customer reviews
Self-Storage at Shurgard Surbiton
Storage units from €1 for the first month's rent, plus save up to 50% every month.

Shurgard Surbiton customer reviews

Portsmouth Road Surbiton KT6 5QQ
0208 335 6890
Office: open until 15.00
Access: open until 23.00
Location of Shurgard Surbiton

CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • "half"
(4.7) based on 294 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
Efficient friendly service
Google
  • true
  • true
  • true
  • true
  • true
We’re very helpful in setting us up with the right storage needs at a good price.
Google
  • true
  • true
  • true
  • true
  • true
Excellent service. Both guys on the counter made sure that we got the best deal for our needs.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Kia was great from start to finish.
He always had a smile and nothing was too much for him to deal with.
Thank you very much.
MG
Google
  • true
  • true
  • true
  • true
  • true
Would highly recommend Shurgard at Surbiton. Its a convenient location and all of the staff have been great - especially Scott who helped me get set up with a unit and was very helpful and friendly.
Google
  • true
  • true
  • true
  • true
  • true
Store manager and staff very helpful and they gave me the best deal available. Will recommend Shurgard 100x
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Kia was super efficient, very clear and helpful
Google
  • true
  • true
  • true
  • true
  • true
Friendly, professional and very helpful staff (Kia) made the process very easy and good value.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Great service and really competitive prices! Definitely recommend :)
Thank you, Scott!
Google
  • true
  • true
  • true
  • true
  • true
Kia was very helpful and a pleasure to deal with, would highly recommend to anyone needed to store anything in the area.
Google
  • true
  • true
  • true
  • true
  • true
Staff was really friendly and helpful. I didn't have any issues to get my unit in Chalk Farm. I got a good cheaper deal on flexible terms. Delighted with overall experience. Thanks guys!!!
Google
  • true
  • true
  • true
  • true
  • true
Kia was very friendly and helpful. Quick and easy, making for a stress free experience.
Google
  • true
  • true
  • true
  • true
  • true
Excellent service provided by Scot. Very polite and provided prompt and proactive management for the hiring of our storage units
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Excellent service, very helpful and informative. Thanks Kia, you have a very happy new customer :)
Google
  • true
  • true
  • true
  • true
  • true
So quick and easy. Scott was great!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Very good service when I hired a storage space. Friendly, efficient and helpful.
Google
  • true
  • true
  • true
  • true
  • true
I came here looking for a specific size box.
Unfortunately they only had small boxes left. The receptionist Kia, managed to find me 2 boxes that were used for ex-display, they were the perfect size box. 5 star customer service!
Google
  • true
  • true
  • true
  • true
  • true
Great customer service 👏
We made a mistake with the size of the room and arrived quite late. So, guy stayed for more than half an hour overnight the problem. Great staff 👍
Google
  • true
  • true
  • true
  • true
  • true
great and quick service from Kia
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Great service from Michael very helpful.
Google
  • true
  • true
  • true
  • true
  • true
Michael was very helpful in registering my contract and directing us as to how to use the locker.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Thanks a lot Kia for your kind assistance over the phone in confirming my appointment and ensuring we got a space allotted and easy accessibility as soon as upon our arrival on the said branch allocated. Indeed, it was very helpful especially that day, truly appreciate with a big big 😊 ☺️ thanks.
Google
  • true
  • true
  • true
  • true
  • true
Some staff was brilliant
Google
  • true
  • true
  • true
  • true
  • true
Very helpful and friendly staff. Quick paperwork. Alan Garmiani
Google
  • true
  • true
  • true
  • true
  • true
Mister Kia was very helpful and professional. He kindly explained all the details of the renting the storage unit in Surbiton office and took his time to go though everything with me. In the past I’ve had bad experiences with another storage company, so I was more cautious, but he assured me with all the details and everything went the way he said it will. When I returned storage unit, I got the all the promised money back for the remaining period of the month. I happily recommend this company.
Google
  • true
  • true
  • true
  • true
  • true
Great service! Thank you!
Google
  • true
  • true
  • true
  • true
  • true
Kia the manager was most helpful and polite. He clearly explained the terms and conditions and showed us the storage space.
Google
  • true
  • true
  • true
  • true
  • true
10/10 , Kia was great, cant fault him
Google
  • true
  • true
  • true
  • true
  • true
We received all the information and options available.
Very clear and professional.
Google
  • true
  • true
  • true
  • true
  • true
Excellent service, thank you
Google
  • true
  • true
  • true
  • true
  • true
Kai was nice and very helpful
Google
  • true
  • true
  • true
  • true
  • true
Kia was really helpful when we arrived, we had never used a storage unit before so he showed us the unit to check it was big enough and then went over the contract with us. The process was made as smooth as possible on a stressful moving day. Thank you!
Google
  • true
  • true
  • true
  • true
  • true
Super pleased with Shurgard. Kia was extremely helpful at showing me how to use their facilities. Amazing.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Good customer service from the receptionist
Google
  • true
  • true
  • true
  • true
  • true
Kia was extremely helpful and knowledgeable made a very fraught situation easy would definitely recommend
Google
  • true
  • true
  • true
  • true
  • true
Very informative and really helpful
Overall excellent service
Google
  • true
  • true
  • true
  • true
  • true
Had a very smooth and easy experience. Kia was absolutely the most helpful and helped us out with everything we needed
Google
  • true
  • true
  • true
  • true
  • true
Very excellent service from the staff of Shurgard Kia, he was professional, polite and very helpful.
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
facebooktwitteryoutubepinterestlinkedin
Self-storage at Shurgard
Storage locations
About self-storage
Moving boxes
About Shurgard
facebooktwitteryoutubepinterestlinkedin
FAQs | Legal | Privacy & Cookies Policy
© 2023 Shurgard Self Storage. All rights reserved.