CUSTOMER REVIEWS

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(4.8) based on 186 reviews
Date
Platform
Rating
Feedback
Google
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Mena was incredible. She was really patient and happily showed multiple units and calculated the best deal for us. Would 100% recommend
Google
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Excellent service. The staff member (Adil) that took me through the process of renting storage was very helpful. I have worked in customer service for over a decade and it is rare to find such helpful and supportive staff. Thank you.
Google
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The best great customer service I have received from Mena very caring . I highly recommend
Google
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Great service with a smile by Mena. The storage is very clean and tidy and all was prepared for when we arrived.

Will use again!
Google
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Adil was great - very professional and great customer service
Google
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Garman Road Staff Dean and Adil were outstanding!
They were friendly, professional and genuinely attentive. On Friday 30th January, I was very stressful and from the moment I arrived they helped me through out my visit and setting up my account with extreme patience and compassion. They were super kind with me.
The whole facility was spotless and well organized and the units are secure and clean.
I had a fantastic experience. Thank you so much Dean and Adil for looking after me. You are Two Angels and you will always be in my heart and prayers.
Annabella Napolitano
Google
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Lovely, clean and new storage facility in North London. Staff, particularly Mena, was very helpful, considerate and provided me with really good options for what I needed.
Google
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I had an excellent experience with Adil. From the outset, the service was delivered with genuine patience and a clear mindfulness of my individual needs. Nothing felt rushed or transactional. Time was taken to listen, understand, and respond thoughtfully, which made a real difference.

The level of care, calm professionalism, and attention to detail gave me complete confidence throughout. It is rare to encounter service that feels both efficient and genuinely considerate.

I would highly recommend Adil to anyone seeking a service that values people, not just processes.
Google
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Mena was amazing in guiding me and my partner to the best unit and size. Units where clean and ready
Google
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I thank this gentleman with a name Adil who was excellent with the service I got.
Google
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Fantastic service! From Dean and Mena awesome work ethic!
Google
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Mena and Adil were so supportive to me and my family settling with the storage..
Google
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Dean, Adil and mena were very helpful on my visit to Shurgard.
Google
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I had a very helpful service from Mena, would recommend this storage facility to anyone as they are clean, secure and brilliant
Google
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Mena, was very professional and very good service.
I will recommend shurgard to store your things!
Google
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amazing customer serive fromdean mena and adil igot eal value from my stay there
Google
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Happy customer here because of lovely MENA who made my stressful day much easier
Thank you 😊
Google
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Google
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Great service by Mena !!! Thank you so much
Google
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So far no issues at all!
Google
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Highly recommended! Adil very friendly and helpful! Super customer service in general!
Google
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Very efficient friendly and quick. Adil was great and answered all questions and I am abroad happy customer
Google
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I had a great experience at Shurgard Self Storage! Mena was absolutely fantastic — she was friendly, patient, and went above and beyond to help us get everything sorted quickly and smoothly. She explained all the options clearly and made the whole process stress-free. Really appreciate her excellent customer service — highly recommend this location!
Google
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Adil was very professional and knowledgeable. Super fast service :)
Google
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Excellent unit and really helpful staff, they really take care of you. Special thanks to Mena who helped with the invoices. Recommend to anyone that heeds space.
Google
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Exceptional customer service provided by Mena! Highly recommended
Google
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Very helpful staff and a safe place to store your goods. Especially Adil, very friendly.
Google
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Mena is such an angel! She helped me with a couple of things yesterday and she was genuinely great! Thank you again. Highly recommended, clean storage and amazing service.
Google
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Mena has been incredibly helpful with booking and explaining how everything works
Google
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Great service, Mena was very helpful and made my experience coming back to Shurgad very easy
Google
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Google
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Google
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Google
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We met your colleague Adil in the Tottenham branch yesterday and the experience of renting a unit was excellent. Not having rented previously, he explained everything in detail and aided us step by step in relation to the various sizes and entry process.
Google
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First time viewing this storage space as I Googled on line and decided to view, I didn't decided to view anywhere else as I was quite satisfied.
I met Adil who showed me around and I couldn't be more satisfied, he was lovly and with good customer service.
Google
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Smooth, easy & perfect customer care.
Facility is easily accessible at anytime - highly recommended.
Google
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Really easy to use, all in one app. Don't have to deal with much boring admin. Parking is easy. Very fluid
Google
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Adil and Ayman were very good
Google
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Google
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Really happy with the size of the unit - the process was seamless. Lifts were in working order, plenty of trolleys available, and the app made it convenient to access the unit/lifts. Great customer service as well!
Google
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I rented a storage unit at Shurgard on 17th July and had a very positive experience. The facility was easy to locate, and the entire process was smooth and efficient. I'm very satisfied with the service provided—everything was well-organized and hassle-free. I would definitely recommend Shurgard to anyone in need of reliable and accessible storage.
Google
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Google
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Great from Adil, explain everything in details and great customer service
Google
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Google
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Adil at Shurgard Tottenham is brilliant! We lost both the keys for our unit and he spent lots of time helping us with the lock and making sure we had the help we needed! When ever I come he is really helpful and friendly! A brilliant guy!
Google
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Super friendly and helpful staff specially ADIL . thank you
Google
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exceptional customer service at the tottenham store, helped by Adil to get all the information needed. highly recommended.
Google
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Perfect Moving by Adil and Ayman. Took a total of 10 minutes to get signed up.

Would totally recommend
Google
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My personal experience when I visited shugard was was excellent
Adel was very helpful Nd very understanding
Google
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Adil was great and very helpful and friendly. The storage unit is secure, clean and easy to access.