Shurgard Wandsworth customer reviews
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Google
Great service, clean store with easy access via App
Google
Admin is very helpful in sorting out problems and the space which I use is of good size.
Google
The service from Caroline was excellent. She was very helpful and efficient. Thank you.
Google
Google
Fantastic service. Highly recommended. Really friendly staff, and very clean units. Couldn’t leave ten stars, so here’s 5 :)
Google
I have used Shurgard as my storage provider for several years.The staff at Wandsworth/Putney have always been very helpful and supportive,regarding storage requirements. I recently changed from two smaller to one larger storage unit,and it is much more viable economically.The Shurgard Manager,Caroline, has been both very informative and kind to me.
Google
Very helful and friendly, great service from Caroline
Google
I had a great experience with this storage company. They kept my belongings safe for longer than I originally planned. The staff were helpful and made the whole process easy from start to finish. I really appreciated their good customer service.
Google
Fantastic service from the team. Solved my problem with no fuss and extremely helpful whilst being stressed. Thank you team
Google
Google
Caroline was very helpful!
Google
Nice clean store!
Google
Great lovely staff!
Google
Fantastic service!
Google
Google
Very efficient service. Caroline mcGurrin very helpful
Google
Really good experience and would recommend to store here
Google
Since being a short God I have had the most pleasant experience considering other storage units I’ve been in the staff have been absolutely 100% helpful polite understanding and very patient especially when not making it to such an appointment on time that was willing to compromise and give a second chance and always have a solution if anything goes wrong safe to say I am 1000% satisfied with the service I’ve been receiving from your team
Google
Google
Enrico was excellent when booking my unit today
Google
Wandsworth - I really do appreciate the support from Caroline. She provided clear information and showed empathy. A great person representing Shurgard
Google
I used Shurgard and I have been impressed!! Due to circumstances, I’ve moved nine times as an adult and I’ve used other storage companies. What I loved about Shurgard Wandsworth was the efficiency with the use of the app. Staff have been great!! from the beginning, including when I have had a problem with the app. Amongst many great staff members I have been helped by, two colleagues I’ll like to highlight are Caroline and Anthony, I valued their listening ear and help with all my storage needs ( I stored my dad’s dresser amongst other things as a keepsake as he died when I was only seven years old, this has been very precious to store as I temporarily moved to smaller accommodation. I am extremely!!!! grateful for this ). Once I used the loo in Shurgard and it was absolutely spotless and it looked like it had been newly refurbished. I gave feedback to Anthony and he said he makes sure it’s very clean. All the very best to Shurgard staff team and customers. A happy and grateful customer.
Google
I had an excellent experience with Shurgard when I needed to downsize my unit last weekend. The whole process was smooth, efficient, and completely stress-free. I have rented a unit in the Wandsworth location for a year now, and the facilities are clean, secure, and very well maintained, which gave me real peace of mind about storing my belongings there.
What really made the experience stand out, though, was the service from Caroline, who was incredibly helpful. She took the time to explain everything clearly over the phone, answered all my questions, and made sure I found the right storage option for my needs.
I wouldn’t hesitate to recommend Shurgard to anyone looking for reliable storage, and Caroline is a real credit to the team.
What really made the experience stand out, though, was the service from Caroline, who was incredibly helpful. She took the time to explain everything clearly over the phone, answered all my questions, and made sure I found the right storage option for my needs.
I wouldn’t hesitate to recommend Shurgard to anyone looking for reliable storage, and Caroline is a real credit to the team.
Google
Very friendly staff ,great store
Google
Very helpful staff, informative, friendly and considerate
Google
Anthony very helpful
Google
Google
Google
Great experience with everything
Google
Very easy to access and use. At the end of my contract, Caroline was amazing at helping me resolve an issue that was caused by my own lack of planning. Great service!
Google
The Wandsworth team were amazing from start to finish. Needed to store some bits and pieces for a few months while moving into our house. They were so helpful suggesting what type of storage was and just a brilliant experience all round. Highly suggest!!
Google
Efficient and great space. Easy to use when use to it.
Google
Great advice. Easy to start and easy exit.
Google
James was amazing and went the extra mile for me
Made shurgard easy for me
Made shurgard easy for me
Google
Google
Very easy to access and the stuff are helpful and kind, especially Caroline a big thanks to her she helped with us and everything
Google
Anthony was a great help in getting me set up
Google
Anthony was Perfect. James was awesome. Charismatic and excellent customer service
Google
James was really amazing
Google
Easy to book, detailed instructions on how to access the storage unit given, with floor plan. Very happy with pricing and service
Google
James was very helpful and amazing. Made signing up easy and explained our access and other t&cs SIMPLE
Google
Anthony was very helpful, got all the information I needed, and proceeded with my rental as a happy and well informed customer. No complaints what so ever!
Google
Excellent customer service, follow up phone call by James not long after signing the agreement to check if everything was okay.
Google
Amazing! Had to store a lot of items in here as I am moving out of my house. Managed to utilise the £1 for the first month deal so it ended up being so cheap. How great is that? Especially since moving out is never cheap. Will totally use them again in the future and would recommend them over other communities.
Also love how everything is accessible via an application to get in and out of the unit. Very modern
Also love how everything is accessible via an application to get in and out of the unit. Very modern
Google
Google
Sign-up process easy and staff responsiveness rapid, good value for money and convenient access hours (7:00am-9:00pm) at Wandsworth unit via secure mobile app -- so a lot to like.
Google
Easy self storage unit and lively staff, Anthony was very helpful with guidance and very nice!
Google
I recently used shurguard to store property and the entire team are supportive and professional, they fully engaged with me to make sure I could get the best options for the time frame I was looking for.. A special thank you to Anthony on the day stayed on late to help me get in get the stuff in and show me how to work everything in his absence
Google
Outstanding service! I arrived just five minutes before closing, yet the team welcomed me and assisted in a professional and friendly manner. The site is clean, well-organised, and runs smoothly. They even changed my move-in date at no extra cost, which I really appreciated. I’ve visited many storage facilities, and this one stands out as the best by far. Special thanks to Anthony — he was incredibly patient, knowledgeable, and professional throughout.
Google
Caroline and Anthony were super kind and helpful 🙌
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© 2026 Shurgard Self Storage. All rights reserved.