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Self-Storage at Shurgard Woolwich

Shurgard Woolwich customer reviews

2 Nathan Way, Thamesmead London SE28 0FA
Self-Storage at Shurgard Woolwich
0203 481 1749
Office: open until 18.00
Access: open until 21.00

CUSTOMER REVIEWS

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(4.8) based on 1032 reviews
Date
Platform
Rating
Feedback
Google
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I came in to check in on my storage on 21/6/25 after having spent 18 months in Australia and having unfortunately lost my keys. I met Bret at the reception who was absolutely fantastic and not only did he help me get access to the storage facility but also provided me with a new lock and key. And all this was done within 10 minutes. However, he did verify all my details including checking my passport before allowing me access to the storage which was commendable. He was working alone on a hot summer day and still had a pleasant and cheerful demeanour. I was really nervous as I had lost the keys but thanks to Bret, my visit to the storage facility was seamless and super easy.
Google
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I am so happy with the service, Brett was really helpful and helped us a lot.
I couldn’t recommend them enough
Thanks again Brett
Google
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Amazing and quick experience, first time here and no issues at all, Bret was an amazing help and answered all my questions!
Google
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Thankyou so much Bret for helping me sort our my access code problems
Google
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great fast service
Google
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Thank you for giving me good service today Bret
Google
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Thank you so much Bret for helping me out today with it new unit, showing me around and helping me install my app.
Google
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Thankyou Bret foe your amazing service today with my new unit
Google
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Bret &Fred gave us great service today with our new unit
Google
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Lovely space, brilliant customer service. And that new customer onboading £1 for first month discount was a huge help.
Google
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Super easy sign up, clean facilities and felt quite secure. Mark was awesome and a super huge help! Got us in and out and signed up for exactly what we needed, quickly and kindly.
Google
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Very good service great & professional
Mark & Bret were so excellent & kept me really informed
Google
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Thank you Bret for my new unit today and your great customer service
Google
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Mark and Bret were very helpful when I needed assistance with a particular issue
Google
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Bret gave me good service today and helped me unlock my unit
Google
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Thank you for setting up my new unit today Bret
Google
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Thank you for helping me today Bret
Google
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Thanks Fred for you help, great service 👍
Google
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Thanks Bret for today
Google
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Thank you so much Bret for setting up my new unit and app today
Google
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Had a very good experience with bret
Google
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Fred was very helpful and assisted me with my questions.
Google
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Fred was fantastic friendly and very helpful thank you
Google
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Bret is so helpful and informative. He helped us set up the app and went the extra mile to help us in every way possible.
Google
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Thank you so much Bret for your excellent service today for my new unit
Google
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Bret was very specific and helpful
Google
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Thankyou for your customer service and help today Bret
Google
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Had a really fantastic experience renting a locker here. Very clean and tidy facility. Easy access to the site using mobile app. Top notch customer service. They even waived the lock drilling fee when I lost my key.

Only closed my account because I moved city.
Google
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Easy and simple process!
Google
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Google
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Thank you so much Bret for helping me with my new storage unit. Not only that but you let me charge my phone as my phone was dead.
Google
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Mark’s customer service was brilliant thank you for your help
Google
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Mark was friendly and gave proper guidance and understanding of the entire process.
Google
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Thank-you for setting up my new unit today Bret you were very helpful
Google
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Thank you Mark and Bret. Customer service stars!! Thank you for helping me with my new unit. Enjoyed talking about football
Google
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Excellent service by Bret and Fred at Shurgard Woolwich. Highly recommend. Give them a wonderful appraisal and wage increase- they deserve it! Top marks. Thank you.
Google
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Thank you so much Bret for helping me secure my new storage unit. It was quick easy and my unit was even close to the lift
Google
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Thankyou Bret for your good service today
Google
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Been in here a year. All easy and efficient. Bret is very helpful. Highly recommended!
Google
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Brett was very helpful and clear. Thanks
Google
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Thankyou so much Bret for helping me today. You were very attentive.
Google
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Google
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Thank you for sorting my app out today Bret!!
Google
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Bret was very helpful. Everything was nice and easy. The app makes access nice and simple.
Google
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Thank you so much Bret for your excellent service today for my brand new unit.
Google
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Thank you for helping me with my new unit today Bret
Google
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Thank you Bret for helping me with a new storage unit last minute before close
Google
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Thank you so much Bret for helping me out with my new Storage unit today and getting my app set up you were great.
Google
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Brett provided amazing help, thank you!
Google
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Bret, was extremely helpful and very friendly and delt with myself and sister with the up most respect. Very good at his job and very insightful
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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