Shurgard Bromborough customer reviews
CUSTOMER REVIEWS
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Google
Very helpful and friendly. Made sure we had all the information we needed and helped us to move our start date.
Google
Chris, Gary and the rest of the team at the Bromborough site have been amazing from day 1 great support and advice also a very welcoming atmosphere and well managed branch. They are never to busy to help and support and are a credit to your company
Google
I have had excellent service from the team at Bromborough. They have provided a thoroughly professional service. This when linked to their supportive and helpful outlook has made my journey in self-storage practical and easy. I would like to give a shout-out to Chris, Cerri, Gary and Matt for their hard work and dedication.
Google
Google
Fantastic experience, great friendly staff.
Chris and Cerri have been extremely helpful and the move in was smooth and easy. The Units are great and the building is really modern and has great facilities.
Chris and Cerri have been extremely helpful and the move in was smooth and easy. The Units are great and the building is really modern and has great facilities.
Google
Chris was really precise and helpful about what I needed to do in order to cancel my contract
Google
A very easy and helpful process. Gary the advisor was excellent, knowledgeable and friendly. Making the process of renting a unit without challenge.
Google
Travelled up from London traumatised and shattered. Walked into the unit and into a calm surrounding. The staff were excellent with smiles and a welcoming manner. Helped me to change units so easily.
Recommended to use.
Recommended to use.
Google
We have found the staff to be really helpful and accommodating.
Great storage facility and cheapest around from our research.
We have stored items there for 5 months with no issues whatsoever
Chris one of the staff especially helpful
Thanks
Great storage facility and cheapest around from our research.
We have stored items there for 5 months with no issues whatsoever
Chris one of the staff especially helpful
Thanks
Google
Everyone we have dealt with at the Bromborough site has been friendly, polite & helpful
Google
Google
Love place clean tidy lovely staff CHRIS was amazing very helpful he evwn helped me load my stuff in to room show me how to pack it up properly .thanks matey x
Google
Great staff, great units & Amazing price compared to other local competitors.. 5⭐
Google
I had an exceptional experience at Shurgard Self Storage Bromborough thanks to Chris’s outstanding customer service. From the moment I arrived, Chris was welcoming, knowledgeable, and incredibly attentive. He took the time to walk me through all the options, answered every question with clarity and patience, and made the entire process seamless.
Chris went above and beyond to ensure I felt confident and supported, even anticipating needs I hadn’t considered. His professionalism and friendly demeanor made a potentially stressful task feel effortless. It’s rare to find someone so genuinely committed to helping customers—Chris is a true asset to the Shurgard team.
Highly recommend this location, and especially Chris, if you’re looking for top-tier service and peace of mind!
Chris went above and beyond to ensure I felt confident and supported, even anticipating needs I hadn’t considered. His professionalism and friendly demeanor made a potentially stressful task feel effortless. It’s rare to find someone so genuinely committed to helping customers—Chris is a true asset to the Shurgard team.
Highly recommend this location, and especially Chris, if you’re looking for top-tier service and peace of mind!
Google
We decided to go with Shurgard as it was a great price and ticked all the boxes. Special thanks to Gary for helping us choose our storage. Very professional and delivered an outstanding service. We are very grateful .
Google
Huge thanks to the Shurgard team of Matt, Chris and Gary who have demonstrated empathy, professionalism and fantastic support to help me turnaround an urgent storage situation at a stressful time when considerable and unexpected crises all landed at once. Their calm assurance, lived experience of unexpected challenges and storage crises, kind encouragement and real expertise was on hand and so massively welcome at a time when it was definitely needed! Phew! I cannot thank the team of Matt, Chris and Gary enough for all the guidance and support to make what seemed overwhelming and impossible ...possible!
Google
Google
Friendly and helpful staff (thanks Gary and Matt), clean and modern unit. Plenty of parking a well.
Google
Well organised , very clean. Easy to get to unit. Chris showed me procedure, for entry / exit. Goid service
Google
I Couldn't believe how easy the process was, the information provided by Chris, left nothing to ask, and the access and the ease it was navigating around. The place is spotless.
Google
Chris was awesome. Extremely professional. I would definitely recommend Shurgard
Google
Great storage place, new, well priced and friendly and accommodating staff. I was running very behind one day and got there at 5 to closing and was allowed to quickly take some stuff in etc.
Google
Seamless process throughout. Well impressed by the staff, the service and the facility. Gary is a real credit to the company.
Highly recommended!!
Highly recommended!!
Google
Telephone call went smoothly, operator Chris was very polite and helpful, very good service
Google
Super easy to find the unit I needed online. I found a deal that worked and I had access to my unit within an hour of signing up. Bromborough doesn’t currently have the app-based access, but the gent who worked there (sorry I didn’t get your name), showed me how everything works and made finding my unit a doddle.
For my first time using self storage, this has been a breeze.
For my first time using self storage, this has been a breeze.
Google
Google
Chris was absolutely fab and really helpful. Thank you
Google
Brilliant customer service...
Google
Very friendly and helpful staff. Was able to upgrade size there an then no issues at all.
Google
Google
Google
All the staff at Bromborough have been very pleasant and helpful. Chris showed me around initially and Gary completed the handover of the keys. Many thanks.
Google
Google
Great service! I had an issue with my cancellation and it was sorted in minutes, thanks Chris!
Google
Shout out to Chris, he was super kind and helpful!
Google
Chris was very helpful and friendly on the phone! Excellent customer service
Google
Chris in particular is a superstar, really helpful and goes above and beyond
Google
Amazing really friendly staff amazing storage units would recommend to everyone
Google
Great and informative service vía the phone
Google
Luke looked after my requirements quickly and efficiently which was much appreciated during my visit today in Bromborough. Great stuff.
Google
Google
Luke was exceptionally helpful and patient and resolved my issue.
Thanks so much Luke!!
Thanks so much Luke!!
Google
Luke was super helpful! Got everything sorted very quickly.
Google
Luke was excellent! We visited Shurgard Bromborough to view a unit and Luke was very helpful and patient… he explained the rental process and answered all our questions with no pressure imposed. After a quick discussion over a coffee my husband and I returned to complete the rental paperwork. Thank you.
Google
Very helpful and knowledgeable about my query.
Google
Excellent customer service, costs are super reasonable when compared to similar companies. Good location, plenty of space. Would definitely use them again
Google
Google
Brilliant helpful staff, spotless store, would definitely recommend
Google
A very good experience with Chris from Shurgard Bromborough, sorting out my notice. Very professional, polite and patient on the phone. Clear instructions and pleasant to work with.
Google
Chris was super helpful and efficient when sorting notice for my unit. Great service. Thanks so much!
