CUSTOMER REVIEWS
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Google
Really simple process a Rachel has been SO helpful with amending a booking. Very easy to use and would recommend
Google
After booking a unit had a follow-up call from a fella called Sam. He explained the whole process to me and was really helpful with question I had. Ill be seeking him out when I arrive on site for sure
Google
Really informative and reassuring call before moving in from Rachel who was very helpful. Follow up call after moving in too was a nice touch. Facilities very clean and tidy, easy to navigate around.
Google
Rachel was extremely helpful, informative, very clean centre, I'm very impressed
Google
Easy to access, Rachel was so lovely and welcoming. Definitely recommend
Google
Recently rented a unit online, a few days before the rental was due to start, I called in and Sam welcomed me and talked me through what to do once the rental date starts and what to look out for in regards to emails and downloading the app. A Great first impression. Come moving day the unit was very easy to access, the different equipment they have on site to help move your stuff are excellent and make life a lot easier. All the staff I’ve spoken to have been friendly and helpful so would recommend.
Google
Rachel was excellent and very helpful
Google
Very happy with the service from Rachel. Very friendly.
Google
Google
Great storage location for a good price. The app makes it super easy to access the site and your locker.
Google
Popped in to enquire about a storage unit, was seen to by Rachel who was very helpful and explained all my options available to me, showed me the storage units that would be best suited to me. Very happy with the unit i have and the service i recieved. Thank you Rachel!
Google
Great facility and amazing staff, both Wendy and Rachel were so professional and helpful.
10/10 for everything and not a single issue.
Great prices and everything me and my partner needed.
10/10 for everything and not a single issue.
Great prices and everything me and my partner needed.
Google
Very friendly:)
Google
What’s great storage place. With very welcoming staff and great value . And a very easy app to use to get in and out 🙂
Google
Rachel
Google
Rachel's was very helpful and good customer service
Google
We have been using this storage since the beginning of January, whilst in the process of moving home. The staff have always been friendly & very helpful, and we thoroughly recommend it.
Google
Fantastic service from Wendy and Rachel at Shurguard!
Really helpful and went above and beyond to help us get the best deal. Thanks again and will definitely be back
Really helpful and went above and beyond to help us get the best deal. Thanks again and will definitely be back
Google
Came in to book a unit. Wendy helped set up and showed how the app worked. Couldn’t have been more helpful if she tried.
Definitely recommend.
Definitely recommend.
Google
Friendly service from Rachel! Thank you very much!
Google
Great service from rachel, would recommend to a friend!!
Google
Sam was very helpful in sharing as how to work the system would recommend great experience
Google
Very please with the experience I had setting up and acquiring my first storage unit. Wendy was extremely helpful and informative. Giving me a full breakdown of the terms and condition, helping set up the required app and giving me a full tour of the building and where my unit was.
Highly recommend if you need somewhere to store your stuff.
Highly recommend if you need somewhere to store your stuff.
Google
Excellent and professional service, thank you Sam
Google
Polite friendly staff. Very clean premises. Easy to access using the app. Would recommend.
Google
Rachel was amazing and helped us in every way and answered all our questions. The storage unit is clean
Google
Wendy and Rachel were absolutely amazing and a credit to the company! Thank you so much for all your help, and the premises are SPOTLESS!. Joel Benedickter.
Google
Wendy was such a lovely individual I’m amazed at how warm and wonderful she is such an amazing woman
Google
Sam was incredibly helpful! I haven’t been into the building since I purchased a unit and was unsure of the new protocols. Sam showed myself and my colleague around explaining everything perfectly. Amazing staff :)
Google
Really great service. Always happy to go the extra mile!!!
Google
Rachel was lovely and very helpful explaining the process of how the storage works
Google
Great service from Rachel
Google
Wendy Rocks
Google
Great service from Wendy and Rachel. Thank you ladies.
Google
Streamlined service, rented a unit online and next day had access using the app! No issues at all.
Unit is spot one, clean, lit up and equipment in very good working order.
Warm welcome by Wendy and Rachel who we very helping during my first visit.
Would certainly recommend especially as the staff are very professional.
Certainly recommend!
Unit is spot one, clean, lit up and equipment in very good working order.
Warm welcome by Wendy and Rachel who we very helping during my first visit.
Would certainly recommend especially as the staff are very professional.
Certainly recommend!
Google
Great service from shurgard kettering!! Very happy with the service i received and would recommend using them for storage 100%. They are affordable and have great customer service :)
Google
Very happy with the service and assistance from Rachel today, helping us take out a second unit on short notice. The process was quick and seamless. Would recommend!
Google
Rachel is lovely! Very good customer service 👌🏾
Google
Very nice and polite staff. Sam was very helpful and communicated clearly. :)
Google
Brilliant efficient and super friendly service at the Kettering Shurguard storage. The place is spotless, onsite help until 6pm every day. Code entrance with an App. Even got a follow up call to check all is well from Wendy. I got a 75sqft unit and it is spacious with excellent height clearance for stacking. I was advised changing size of unit up or down in size doesn't incure any fees, so its perfect for long term storage for a business with changing needs.
Many thanks staff at Shurguard!
Many thanks staff at Shurguard!
Google
Wendy was super helpful
Google
Rachel is lovely, nothing is too much trouble! Rachel is so helpful towards my mum and so sweet to my little boy when he comes to the lock up too! Excellent customer service, we now rent 3 units here!
Google
Outstanding service from rachel
Google
I am looking at renting some storage space and called in as I was passing.
Rachel was very helpful and knowledgeable and went through the options to see what best suited my needs.
This made my mind up, and I will be using Shurgard soon.
Rachel was very helpful and knowledgeable and went through the options to see what best suited my needs.
This made my mind up, and I will be using Shurgard soon.
Google
Thank you soo much Sam
You were very professional and patient kept going back and fourth lol
You were very professional and patient kept going back and fourth lol
Google
Really appreciate Sam’s advice for choosing the right unit for what I need it for. Great service
Google
Google
Very easy to use, and great customer service from Rachel
Google
Hello..amazing service from Rachel very clean and lovely centre ..very helpful..
Google
I have two units at Shurgard in Kettering,and I'm very happy with the service they offer.
The whole building is clean and bright,the lighting is very good,so no matter what time of day you go,you can see what you're doing.
It also inspires confidence safety wise,as you have to have a code to gain entry to the building,and then you only have the code for the floor/floors where your units are,so anyone else who's there will be either a fellow customer,or a member of staff.
However,just as important,is the customer service-the people who work there are amazing,they're friendly,professional and knowledgeable,and nothing is too much trouble,even when I lost my keys to one unit and the Manager had to then remove it,which took quite some time(those padlocks are good!)
So overall I'm really happy with Shurgard Kettering and would thoroughly recommend them.Thank you!
The whole building is clean and bright,the lighting is very good,so no matter what time of day you go,you can see what you're doing.
It also inspires confidence safety wise,as you have to have a code to gain entry to the building,and then you only have the code for the floor/floors where your units are,so anyone else who's there will be either a fellow customer,or a member of staff.
However,just as important,is the customer service-the people who work there are amazing,they're friendly,professional and knowledgeable,and nothing is too much trouble,even when I lost my keys to one unit and the Manager had to then remove it,which took quite some time(those padlocks are good!)
So overall I'm really happy with Shurgard Kettering and would thoroughly recommend them.Thank you!
