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Self-Storage at Shurgard Reading

Shurgard Reading Caversham customer reviews

75-77 Caversham Road Reading RG1 8AN
Self-Storage at Shurgard Reading
0118 918 0900
Office: closed now
Access: open until 21.00

CUSTOMER REVIEWS

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(4.6) based on 414 reviews
Date
Platform
Rating
Feedback
Google
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Karen was really helpful in getting me the right size unit I needed by showing me various sizes at their office location. Made the process very quick and easy. Highly recommended
Google
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Brilliant service and Karen is a delight
Google
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Karen is the best! She showed me the units and guided me through the seamless onboarding process. Highly recommended!
Google
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Had a great experience, excellent customer service. Karen was extremely helpful, responsive and very professional nothing was too much trouble and exceeded our expectations Brilliant clean storage Would highly recommend.
Google
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Google
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Amazing service from Edward, really friendly and helped with everything I needed
Google
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Just been through an incredibly messy divorce and had to use a storage company for the first time, I had a lot of stuff with nowhere to store it. Thanks to the team for making a very stressful situation just a bit easier, with quick service and an incredibly friendly team. thanks to Claire, Karen and the rest of the team for your help it was greatly appreciated.
Google
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Great friendly service as always, Claire especially is always helpful! 1000% recommend to anyone on the fence.
Google
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The manager couldn't have been more helpful, We are trying to sort storage for my son who is at university and everything was explained in detail. It will make our summer so much easier. Many Thanks
Google
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Karen, thank you. Whenever I had an issue, you diligently made it vanish into thin air.

Edward, thank you for saying hello and for the many helpful chats; I really appreciate it.
Without the two of you, I would have already left Shurgard Storage.
Google
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Shurgard is somewhat expensive, but the service is good! Thanks for all your assistance
Google
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Edward very helpful and provide all of information that we needed. He is polite guy and friendly
Google
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Very good service. I turned up looking to downgrade my storage. Edward was very helpful and showed me round what my new unit would be.
Google
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Claire and Karen were really great, and thank you Claire for comimg over showing me an outside unit in such short notice.
Google
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Great service and thanks for your support as always Karen, Ed, Claire and the rest of the Reading & Caversham team.
Google
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This is the first time we have used Shurguard and I cannot recommend them enough. I took out a Unit and upon arriving with the items I wanted to store, we quickly realised it was not big enough. They promptly sorted me out a larger unit with no drama. I have to give a shout out to Karen who helped me get the account set up quickly and efficiently. She is always so friendly and helpful.
Google
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Thank you Karen and your team for providing a creative cost effective storage solutions for my sister needs and as a longstanding customer much appreciated.
Google
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The staff were very helpful and friendly and the process to join was very easy.
Google
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Google
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(Translated by Google) I requested information by phone and was given excellent service by a friendly employee. They immediately checked the availability of storage units at a location of my choice.

(Original)
Telefonisch informatie aangevraagd en goed geholpen door een vriendelijke medewerker. Werd direct gekeken op een vestiging naar keuze welke opslagunits beschikbaar zijn.
Google
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Mani was helpful and friendly, definitely recommend this branch to everyone who needs a storage!
Google
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Great place! location is great, price is competitive, but the main highlight is their people! Mani was absolutely brilliant explaining all the details, he was patient, clear and look to accommodate for all my requirements. Definitely recommend it!
Google
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Rushed in very last minute and was helped by Louis and Karen, amazing service and they were very helpful. I would definitely recommend this Shurgard!!
Google
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My local Shurgard manages to know my name and provide me with personalized attention and care. I have never expected that from companies offering storage services. I recommend Shurgard to anyone considering storage.
Google
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Excellent
Google
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Fantastic service. Always easier speaking to someone and getting their opinion
Google
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Manni and Lewis were very helpful and I was very impressed with their customer service. They explained everything clearly to me and were really kind.
Google
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Had very positive introductory experience at ID verification and storage space orientation with Shurgard representative Mani.
Google
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Fantastic service and a really smooth experience.
Mani is so professional and a joy to meet
Google
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Very impressive high tech security at the touch of a button. Clean surroundings inside and outside the facility. Very helpful customer service representatives. Thank you Manu and Karen.
Google
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Mani was extremely helpful in sorting out storage related things..
Google
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Could not have been more helpful
Thanks very much
Google
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Very polite and helpful staff.
Google
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Smooth and Nice Experience for checkin for my storage with the help of Mani from the store.
Google
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Mani was really helpful moving me in. Thanks
so much
Google
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Very helpful and quick on response
Google
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Google
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Mani and Karen were fantastic and extremely helpful, the space was great and I liked the app!
Google
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Excellent staff - good price - location ok
Google
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Google
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Used this storage for about 2 years and it served us really well! Definitely recommend
Google
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Google
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Much to my alarm, it was necessary for me to move my unit at Shurgard due to a collapsed concertina door. However, Karen and the team went out of their way to help make the move as easy as possible. Thank you all.
Google
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Very good customer experience
Google
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Mani and Karen were really friendly and helpful. I only went in for boxes and came out with a good deal on a unit!! Thanks so much
Google
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Great storage space with lot's of options available. Very helpful and professional staff on site. Thank you Mani. Easy to find. Technologically advanced, easy and safe to operate. Strongly recommend.
Google
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I discovered Shurgard today and I can assure you that all the members of staff are very friendly and courteous. I benefited from the special promo. There is a high level of security. Don't be afraid to trust them as your stuff are going to be in a safe environment.
Kudos to the team
Google
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Mani provided us an excellent service
Google
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Excellent handling of customer account and very accommodating with needs. Exceptional customer service and communication.
Google
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Fantastic service from Karen at the Reading location!
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of BEL ESG
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