Shurgard Reading Caversham customer reviews
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Google
Edward and Karen at Shurgard Reading were absolutely fantastic in helping and facilitating our booking at Shurgard with arranging the unit swiftly, alongside going above and beyond to help us. They made us highly recommend Shurgard - and having had a bad experience with the Wokingham branch, it is an incredible breath of fresh air to have people who go the extra mile in facilitating our needs! If it was not for them, I would have taken my business elsewhere - thank you both!
Google
I spoke to Edward at reading today , Edward is total gentalman , professional, polite and helpful . Great service .
Google
Great service and very helpful staff!
Google
Safe & secure access getting into lockup, everything provided as & when needed, sound customer service as well as checking in after setup. Would highly recommend to anyone needing storage space
Google
Good staff were helpful
Google
Google
Very quick and easy process to sign up. The two ladies in the office were so helpful
Google
Karen and Claire were very helpful today and showed me the difference in the different sizes of storage. Thank you for your help.
Google
Claire and Karen were so helpful i would definitely recommend
Google
Claire was really great, helped me alot with setting up the app
Google
Definitely recommend using this place for storage. Good customer service, fair prices and spacious units which are easy to access
Google
Ed was very helpful, really easy to use and would happily use again.
Google
Edward is absolutely great to get me set in with my storage locker
Google
Edward was super helpful! Great and convenient place for a storage unit with friendly staff.
Google
Super service!
Google
Claire was brilliant in assisting me today. She was very polite and helpful and knowledgeable with the system. I highly recommend this branch and Shurgard. Prices are amazing too.
Google
Karen was really helpful and explained everything clearly
Google
Quick and easy to get required information last week when enquiring with Karen about storage for my son during the holidays
Google
Claire helped me to set up my app and helped me to deal every to rent a storage unit. She is wonderful and professional, Recommended
Google
Karen was really helpful in getting me the right size unit I needed by showing me various sizes at their office location. Made the process very quick and easy. Highly recommended
Google
Brilliant service and Karen is a delight
Google
Karen is the best! She showed me the units and guided me through the seamless onboarding process. Highly recommended!
Google
Had a great experience, excellent customer service. Karen was extremely helpful, responsive and very professional nothing was too much trouble and exceeded our expectations Brilliant clean storage Would highly recommend.
Google
Google
Amazing service from Edward, really friendly and helped with everything I needed
Google
Just been through an incredibly messy divorce and had to use a storage company for the first time, I had a lot of stuff with nowhere to store it. Thanks to the team for making a very stressful situation just a bit easier, with quick service and an incredibly friendly team. thanks to Claire, Karen and the rest of the team for your help it was greatly appreciated.
Google
Great friendly service as always, Claire especially is always helpful! 1000% recommend to anyone on the fence.
Google
The manager couldn't have been more helpful, We are trying to sort storage for my son who is at university and everything was explained in detail. It will make our summer so much easier. Many Thanks
Google
Karen, thank you. Whenever I had an issue, you diligently made it vanish into thin air.
Edward, thank you for saying hello and for the many helpful chats; I really appreciate it.
Without the two of you, I would have already left Shurgard Storage.
Edward, thank you for saying hello and for the many helpful chats; I really appreciate it.
Without the two of you, I would have already left Shurgard Storage.
Google
Shurgard is somewhat expensive, but the service is good! Thanks for all your assistance
Google
Edward very helpful and provide all of information that we needed. He is polite guy and friendly
Google
Very good service. I turned up looking to downgrade my storage. Edward was very helpful and showed me round what my new unit would be.
Google
Claire and Karen were really great, and thank you Claire for comimg over showing me an outside unit in such short notice.
Google
Great service and thanks for your support as always Karen, Ed, Claire and the rest of the Reading & Caversham team.
Google
This is the first time we have used Shurguard and I cannot recommend them enough. I took out a Unit and upon arriving with the items I wanted to store, we quickly realised it was not big enough. They promptly sorted me out a larger unit with no drama. I have to give a shout out to Karen who helped me get the account set up quickly and efficiently. She is always so friendly and helpful.
Google
Thank you Karen and your team for providing a creative cost effective storage solutions for my sister needs and as a longstanding customer much appreciated.
Google
The staff were very helpful and friendly and the process to join was very easy.
Google
Google
(Translated by Google) Requested information by phone and received good assistance from a friendly employee. They immediately checked which storage units were available at a location of my choice.
(Original)
Telefonisch informatie aangevraagd en goed geholpen door een vriendelijke medewerker. Werd direct gekeken op een vestiging naar keuze welke opslagunits beschikbaar zijn.
(Original)
Telefonisch informatie aangevraagd en goed geholpen door een vriendelijke medewerker. Werd direct gekeken op een vestiging naar keuze welke opslagunits beschikbaar zijn.
Google
Mani was helpful and friendly, definitely recommend this branch to everyone who needs a storage!
Google
Great place! location is great, price is competitive, but the main highlight is their people! Mani was absolutely brilliant explaining all the details, he was patient, clear and look to accommodate for all my requirements. Definitely recommend it!
Google
Rushed in very last minute and was helped by Louis and Karen, amazing service and they were very helpful. I would definitely recommend this Shurgard!!
Google
My local Shurgard manages to know my name and provide me with personalized attention and care. I have never expected that from companies offering storage services. I recommend Shurgard to anyone considering storage.
Google
Excellent
Google
Fantastic service. Always easier speaking to someone and getting their opinion
Google
Manni and Lewis were very helpful and I was very impressed with their customer service. They explained everything clearly to me and were really kind.
Google
Had very positive introductory experience at ID verification and storage space orientation with Shurgard representative Mani.
Google
Fantastic service and a really smooth experience.
Mani is so professional and a joy to meet
Mani is so professional and a joy to meet
Google
Very impressive high tech security at the touch of a button. Clean surroundings inside and outside the facility. Very helpful customer service representatives. Thank you Manu and Karen.
Google
Mani was extremely helpful in sorting out storage related things..
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© 2026 Shurgard Self Storage. All rights reserved.