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See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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  3. Shurgard's customer reviews

Customer reviews

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(4.7) based on 8037 reviews
Date
Platform
Rating
Feedback
Google
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Our experience with the self storage has been very positive. Staff is very friendly and helpful.
Google
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Personnel très compétent et chaleureux

(Translated by Google)
Very competent and friendly staff
Google
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Grand merci à Nathalie pour sont professionnalisme !!

(Translated by Google)
Big thanks to Nathalie for her professionalism!!
Google
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Quel service 👏🏾 merci au moins avec vous mes biens sont en sécurité..

(Translated by Google)
What a service 👏🏾 thank you at least with you my belongings are safe..
Google
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Franchement j’aurais pas trouvé mieux que Shurgard Zaventem et cette fois ci vous m’avez mis la barre très très haute.. Mes biens sécurisé et surtout dans un endroit propre et classe sans oublier l’accueil chaleureux dont j ai reçu honnêtement merci..

(Translated by Google)
Honestly, I couldn't have found anything better than Shurgard Zaventem, and this time you set the bar very, very high for me. My belongings were secure, and above all, in a clean and classy place, not forgetting the warm welcome I received. I sincerely thank you.
Google
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(Translated by Google) Very smooth and pleasant service. Everything very well explained by Jony

(Original)
Zeer vlotte en aangename bediening. Alles zeer goed uitgelegd door Jony
Google
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Site bien tenu et propre.
Personnel efficace, serviable et sympathique.

(Translated by Google)
Well-maintained and clean site.
Efficient, helpful, and friendly staff.
Google
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Bien accueilli laurra qui travaille dans la réception elle sont trop gentille ont-ils content pour cette service super est je vous remercie tout les équipes

(Translated by Google)
Welcomed by Laura who works at reception, she is so kind, they are happy with this great service and I thank all the teams.
Google
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Excellent contact avec Jason ! Il a été super clair , a pris le temps. Ça démarre bien :)

(Translated by Google)
Excellent contact with Jason! He was super clear and took his time. It's off to a good start :)
Google
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Très content du service aimable et serviable

(Translated by Google)
Very happy with the friendly and helpful service
Google
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Merci à michael

(Translated by Google)
Thanks to Michael
Google
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Tres bon service client

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Very good customer service
Google
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Clair, rapide et pratique ! Merci beaucoup

(Translated by Google)
Clear, fast and practical! Thank you very much
Google
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Clair, rapide et pratique ! Merci beaucoup

(Translated by Google)
Clear, fast and practical! Thank you very much
Google
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Service parfait! Merci

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Perfect service! THANKS
Google
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Service parfait! Merci

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Perfect service! THANKS
Google
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Parfait et efficace pour Alexandre et jason

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Perfect and efficient for Alexandre and Jason
Google
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Très bon contact!

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Very good contact!
Google
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Merci beaucoup pour le service.

(Translated by Google)
Thank you very much for the service.
Google
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Merci beaucoup pour le service.

(Translated by Google)
Thank you very much for the service.
Google
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(Translated by Google) Clear explanation. Have been a customer before. Recommended. Price 1st month 1 euro is surplus.

(Original)
Duidelijke uitleg. Ben al klant geweest. Is aanrader. Prijs 1 e maand 1 euro is surplus.
Google
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(Translated by Google) Everything was clear when reserving the storage space, very friendly and cool employees, definitely recommended 😊

(Original)
Alles duidelijk geweest bij het reserveren van de opslagruimte , heel vriendelijke en toffe medewerkers, zeker een aanrader 😊
Google
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Merci pour l'accueil et le professionnalisme
Jason prêt à répondre à nos questions, Top !

(Translated by Google)
Thank you for the welcome and professionalism
Jason ready to answer our questions, Top!
Google
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(Translated by Google) Thank you for the explanation and welcome.

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Bedankt voor de uitleg en onthaal.
Google
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(Translated by Google) Jira helped us very well!

(Original)
Heel goed geholpen geweest door Jira!
Google
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Merci à Brice pour ses explications et son accueil !

Le box de stockage a l'air très bien, et les caisses en carton très pratiques.

(Translated by Google)
Thanks to Brice for his explanations and his welcome!

The storage box looks very good, and the cardboard boxes very practical.
Google
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(Translated by Google) Thanks for the good explanation.

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Bedankt voor de goeie uitleg.
Google
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(Translated by Google) Everything is ok.

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Alles ok.
Google
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I am a returning customer and very happy and impressed about the customer service experience and improvement:

1) The Shurgard Consultants are very professional and friendly. The right and important information is given telephonically and onsite the staff member goes the extra mile to show you the facility and all different options available for your budget. Highly appreciated.

2) The Shurgard App takes the customer experience to a whole new level.

These two factors are important to recommend Shurgard Liège (if you are in that province) to anyone looking for a good experience and cost effective storage solution!
In general there's no better option then Shurgard as far as self storage solution is concerned.
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Un grand merci pour Nolan et Joanna

(Translated by Google)
Many thanks to Nolan and Joanna
Google
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Service au top

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Top service
Google
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(Translated by Google) Miquel and Davy were very professional and helpful in my search for a storage location. Well deliberated. 5 stars

(Original)
Miquel en Davy waren heel professioneel en behulpzaam in mijn zoektocht naar een storage plaats. Goed beraad geweest. 5 sterren
Google
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(Translated by Google) Top service, fast and friendly, nothing more is needed

(Original)
Top service snel en vriendelijk meer is er niet nodig
Google
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Endroit sécurisé et propre !
De plus, le personnel est vraiment accueillant et sympathique.
Rien de négatif à dire, je recommande ! 👌

(Translated by Google)
Secure and clean place!
Additionally, the staff are really welcoming and friendly.
Nothing negative to say, I recommend! 👌
Google
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Merci a Michael pour le service excellent

(Translated by Google)
Thanks to Michael for the excellent service
Google
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Very satisfied with their facilities, service and staff!
Google
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Très bon service bien expliqué et serviable avec Nolan

(Translated by Google)
Very good service, well explained and helpful with Nolan
Google
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(Translated by Google) Super experience richer! Thank you to this top team for the necessary help. The app is also a great idea and, above all, super safe. Everything I expected 🤩

(Original)
Super ervaring rijker! Bedankt aan dit top team voor de nodige hulp. De app is ook een super idee én vooral super veilig. Alles wat ik verwachtte 🤩
Google
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(Translated by Google) Super experience richer! Thank you to this top team for the necessary help. The app is also a great idea and, above all, super safe. Everything I expected 🤩

(Original)
Super ervaring rijker! Bedankt aan dit top team voor de nodige hulp. De app is ook een super idee én vooral super veilig. Alles wat ik verwachtte 🤩
Google
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Tres bonne qualité du service

(Translated by Google)
Very good quality of service
Google
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Merci Brice , Nicolae super accueil chaleureux et très sympathique. Un grand merci.

(Translated by Google)
Thank you Brice, Nicolae, super warm and very friendly welcome. Many thanks.
Google
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Super service de la part d’Alexandre, Jason et de Nathalie. C’est un plaisir de traiter avec des gens orientés clients et solutions - Je recommande!

(Translated by Google)
Great service from Alexandre, Jason and Nathalie. It's a pleasure to deal with customer and solution oriented people - I recommend!
Google
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Merci Joanna et Nathalie

(Translated by Google)
Thank you Joanna and Nathalie
Google
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Je suis depuis 1 an, et je suis toujours aussi content du service!
Merci

(Translated by Google)
I've been here for 1 year, and I'm still happy with the service!
THANKS
Google
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Je suis depuis 1 an, et je suis toujours aussi content du service!
Merci

(Translated by Google)
I've been here for 1 year, and I'm still happy with the service!
THANKS
Google
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Bon contact dès le départ
Application parfaite
Accueil de la
Personne sur place parfait

(Translated by Google)
Good contact from the start
Perfect application
Home of the
Perfect person on site
Google
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De très bons conseils, à l'écoute, prend son temps: je recommande vivement ce store Shurgard et son manager, Yvon

(Translated by Google)
Very good advice, attentive, takes your time: I highly recommend this Shurgard blind and its manager, Yvon
Google
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Expérience impeccable durant ma location de la part de Charlotte au début du contrat et Alexandre à la fin de celui ci. Je retournerais sur place si j'ai de ouvert besoin d'un espace !

(Translated by Google)
Impeccable experience during my rental from Charlotte at the start of the contract and Alexandre at the end of it. I would return there if I needed a space!
Google
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Nolan j'ai été très satisfait de l'accueil et des services

(Translated by Google)
Nolan I was very satisfied with the welcome and the services

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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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