CUSTOMER REVIEWS

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(4.9) based on 359 reviews
Date
Platform
Rating
Feedback
Google
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Rob was very nice and helpful👍🏻
Google
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Great easy to use facility. Rob was very helpful in setting up a second storage room. Big thanks
Google
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Great service! Rob was super nice and helpful, made the whole process easy and stress-free. Highly recommend!
Google
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Rob was really lovely and helpful! Made sure everything was fine, would definitely recommend.
Google
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Very happy with the service I received from the staff. Friendly and helpful 👌🏾 would definitely recommend their services! Thank you
Google
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Mandie was very helpful and polite. Seemed very organized and clean.
Google
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Google
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Great service. Was shown the storage space and all my questions adequately answered. Thank you!
Google
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Rob was lovely, helpful, and there was very fast service :)
Google
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Amazing team & service....always friendly & helpful. Great, clean space also!
Google
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Great help to sort a unit at Cardiff at short notice by Manny
Helpful and knowledgeable! Thank you for your help!
Google
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Sarah was super helpful, can’t recommend Shurgard Self Storage enough! 5 Stars all round!
Google
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Thanks to Rob for helping us with finding the right storage unit. Absolutely amazing!
Google
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Rob was great
Google
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Sarah was very helpful. The original storage unit I booked was an odd shape but Sarah quickly resolved the issue by offering me an alternative. Very friendly and helpful.
Google
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Popped into shurgard Cardiff to enquire about a storage unit. I met Robert,who showed me around the site and explained everything to me and showed me the different size units. I went home and decided to rent a unit,a bit bigger than I thought I would need,and signed up online(saving £20 admin fee) and entered the commencing date. On the agreed date I visited the site and met Robert again,I provided proof of I.D.,Rob checked all my online details and then showed me to my storage unit and explained again the procedure for entering and exiting the site. There is a lift and trolleys to make things easy for you. I emptied the car and using the trolleys and lift put my belongings in the unit. Sounds long winded but the whole process took me 15 mins. A great service from Robert who was very helpful,the storage unit was clean and hopefully big enough for my needs, so really pleased.
Thank you Rob.
Google
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Rob was extremely helpful and provided me with exactly the unit I needed at a good price. I was genuinely surprised how competitive the price was. Overall very happy with the service and the unit.
Google
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Great service and team
Google
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Rob was very nice to me
Google
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Google
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Great and fast service. Rob was GREAT and PROFESSIONAL. Clean, safe and secure. And AMAZING PRICE
Google
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All staff were very friendly and knowledgeable reference my query.
Thanks again
Google
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Rob is very helpful and always has time for you
Google
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Rob was very helpful in the set up
Google
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Rob was very helpful he explained the ins and outs thoroughly.
Google
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Rob is great!
Google
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Google
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Just taken out second lockup, seamless and helpful, Rob was very understanding of our needs, as before
Google
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Easy to sign up and great friendly staff
Google
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Google
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Sarah was extremely helpful and polite she explained everything really well and was very friendly and approachable.

Maisie was very helpful and polite and very kindly booked us a taxi when we needed to leave
Google
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Great friendly service would highly recommend
Google
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Sarah was absolutely brilliant. Also we checked the Cardiff area and this self storage was the cheapest by far!
Google
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Amazing experience, Sarah couldn’t be any more helpful and the prices were good too!
Google
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Rob and Sarah where brilliant and helped with my transfer
Google
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Wonderful place, Rob was really helpful, price was amazing too
Google
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Rob was very helpful and the transaction all went through very smoothly.
Google
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Excellent facility and staff. Renting a space was very quick and easy, and Maisie was super nice and helpful. The prices are also up to 50% lower than my previous storage company.! Would highly recommend this company.
Google
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Fab service from Rob . Really helpful and informative.
I looked at the app had some questions so wanted to speak to someone face to face , glad I did .
Anna . Cardiff .
Google
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Rob was so helpful
Google
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Rob was extremely patient and helpful. He made the experience very smooth.
Google
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Rob was amazing and made my change to a smaller locker extremely easy
Google
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Nice and easy!

Rob showed us around signed us up and got us the right storage unit for our needs..

Highly recommend
Google
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Sarah was very friendly and helpful. Thank you! 5*'s!
Google
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Rob and Maisy were fantastic
Google
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Google
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Google
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Top company to work with. Makes life very easy for you rather than a lot of other companies who seem to not want to do that.
Google
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Rob and Sarah we’re fantastic in helping us sort out things right away and made our day :)
Google
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Rob and Sarah where super helpful and welcoming making the process quick and easy.