Shurgard Cardiff customer reviews
CUSTOMER REVIEWS
Platform
Feedback
Google
lovely welcome when you walk in and staff always smiling
Google
Rob extremely helpful with setting up my unit 5 months ago, and transferring to a new smaller unit afterwards
Google
Excellent storage facility. It was very easy to book online, and when I had a query Rob was very friendly and helpful.
Google
Great experience!!
Google
Superb customer service and excellent location
Google
Helpful staff, explained the process in great detail. Rob and colleagues all very knowledgeable and patient with first time users.
Good clean and spacious facilities with secure storage.
Good clean and spacious facilities with secure storage.
Google
Great staff.. very helpful
Google
I just had a relatively complicated enquiry about merging 2 existing units with Shurgard and Rob helped me out swiftly and politely. I couldn't recommend the company enough, and if possible, ask for Rob. Fantastic service : )
Google
Customer service 2nd to none, Rob is the best! Really nice, super helpful and informative. Thank you :)
Google
Rob and Maisey were excellent and verry helpful I definitely would recommend to use this unit
Google
Rob was very helpful and very knowledgeable which really helped make things easy
Google
Rob was a lovely helpful staff
Google
Hi. I've just spoken to Rob at Cardiff. He was courteous, professional and his telephone manner was exemplary. A credit to the Shurgard team.
A big thank you. 😊
Peter Earl-Martin
A big thank you. 😊
Peter Earl-Martin
Google
Staff were very helpful and units are great value
Google
Arrived late to securing the unit due to unforeseen circumstances, but this was no problem to the staff - Rob in particular was lovely and welcoming.
Google
Rob was nice to me
Google
Just wanted to say a big thank you to Rob for being such a great help. He was extremely professional, kind, and approachable throughout the whole process. Nothing felt like too much trouble, and he took the time to make sure everything was clear and stress-free.
Excellent service and a genuine credit to the company. Highly recommended
Excellent service and a genuine credit to the company. Highly recommended
Google
Quick and easy, a no brainer to anyone looking for storage. Sarah’s customer service was perfect very friendly! Thank you from Ryan and Josh
Google
Staff very helpful
Google
Google
Great-looking storage facility, very clean and well-kept. Maisie & Sarah were very helpful getting us set up and telling us what our options were.
Google
Maisie and Sarah were really helpful. Maisie showed us around, and they didn't pressure at all. Recommended!
Google
Easy to set up on app before the move day.
Turned up and all ready to go.
Clear instructions.
Turned up and all ready to go.
Clear instructions.
Google
Great Price, Really easy to set up, eady access Great Staff. Highly recommend
Google
Rob was a superstar. Thanks so much
Google
Rob, Sarah and Maisie are very helpful
Google
Great storage. Really clean and organised and brilliant helpful staff.
Google
The phone sales team were great to set things up. And Rob in the Cardiff store was brilliant. Very helpful and professional.
Google
Had a wonderful experience as first time customers. Rob made the experience super relaxed and went the extra mile for us! Would recommend this place to friends and family
Google
Used Shurgard about a year ago Rob was spot on with customer service and overall a genuine nice bloke. So glad to see him after a year as had received amazing customer service once again!
Google
Very helpful and easy to set up and use my storage unit thankyou sarah for all your help
Google
Did loads of research and decided this was the best storage to go for. Rob spent loads of time with me at my first visit explaining how everything worked, and when I came back to book it was seemless.
Edit- I now have my unit and moving in was easy. Sarah rang to make sure everything was ok, and to make sure I knew how to manage my account via the app. She was really helpful.
Edit- I now have my unit and moving in was easy. Sarah rang to make sure everything was ok, and to make sure I knew how to manage my account via the app. She was really helpful.
Google
Staff incredibly helpful and friendly. Extremely clean and tidy for a storage lot as well!
Google
Spoke to Rob on the phone, was incredibly helpful and professional. And absolute credit to your team
Google
Rob was extremely helpful, professional and efficient.
Google
Fantastic site, Sarah and Maisie were a pleasure to deal with. Will be back to use in the future.
Google
Google
“Rob at Shurgaud Cardiff was incredibly friendly, polite, and professional while assisting me with my storage enquiry. He demonstrated excellent knowledge of the company’s procedures and available offers. I can confidently say he is a real asset to Shurgard.”
Google
Great service here today. Quick and friendly.
Google
Excellent service. Went out of the way to accommodate our changed needs.
Google
🌹
Google
sarah, Rob and maisie were really great. Incredible service highly recommended. Best day ever.
Google
Excellent experience with supportive staff.
Google
Great service from both Rob and Sarah. Top team.
Google
Rob was really nice to me and my partner as we were trying to access our storage. He was really clear and easy to understand as he helped us when using the Storage App to access our storage on a Sunday.
Google
Strongly recommend. Maisie was so helpful! Top tier customer service
Google
Rob was very helpful
Google
Rob couldn't have made my experience easier. Legend
Google
Excellent service from Shurgard Cardiff. Online reservation and app set-up worked really smoothly. The storage unit was spotless, and the staff on reception were friendly and helpful. Highly recommended.
Google
Wonderful experience, very clean and secure environment, the Cardiff staff go beyond needed service, informative and professional from start to finish, friendly and approachable, I would come back again!
