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  5. Shurgard Wokingham customer reviews
Self-Storage at Shurgard Wokingham

Shurgard Wokingham customer reviews

Molly Millars Lane Wokingham RG41 2RT
Self-Storage at Shurgard Wokingham
0118 912 0480
Office: open until 18.00
Access: open until 23.00

CUSTOMER REVIEWS

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(4.8) based on 347 reviews
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Feedback
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Popped into the office and was greeted by Val and another colleague Val was incredibly helpful in showing myself and my partner what size storage unit we would need and even showed us a unit for size reference very understanding and very professional
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Helpful staff, the site feels secure and is always clean.
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Thank you for the excellent customer care, especially to Val for organizing everything, and Kieran for the paperwork.
Google
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All good. Valter knows his stuff
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Val was very informative and gave really good clear indications for what I needed. Very helpful
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Google
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Val was very professional and really helpful. Will definitely use the service. Great customer service.
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An excellent customer service experience with a customer advisor called volten, will surely recommend shurgard to friends.
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Val was super helpful in setting up my storage and getting me access. Great to have 24 hr access via mobile app too.
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First time using Shurgard, recommended by family. Val was very friendly & professional, showing me the unit I required before signing as wasn’t too sure on size. Customer service was just excellent. The app is an added bonus for entry/exit. Would definitely recommend!
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Very good conversation with Val. Thanks very much.
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Always great service and friendly staff. Valter is amazingly helpful and always has a smile.
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Val was absolutely amazing he was clear precise and very helpful. Great service!
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David was very helpful and friendly on the phone. He talked me through the process and sorted out my booking quickly and professionally.
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I'm a returning customer. I called and spoke to Val who was friendly, professional and very helpful. Within minutes he had provided advice on best unit tailored to my specific needs and I even got a great deal. Very pleased with the service.
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Excellent Storage Facility, secure and good value for money. First month's deal excellent. Really friendly, efficient Manager, Val, explained everything required, found me the most suitable unit and worked out a great deal!
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Fantastic customer service by Karen, helped my son get the right size unit and explained the different offers. Great service at Shurgard Wokingham
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Super customer service from Karen. She sorted everything out quickly and easily for me.
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Richard was polite and professional. He set up storage very quickly and we are moving stuff now. Very pleased with his service
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Val was amazing. The customer service was outstanding and covered all my needs. Can’t be thankful enough.
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Val was very helpful
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Good and quick service.
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Val was amazing always willing to help, an asset to the company.
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Very good
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Amazing service. The store manager Val was really helpful and made the whole process as smooth as pissible.
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Val at Wokingham was very helpful talking through contract and showing facilities.everything perfect for me and staff very courteous and helpful would definitely recommend
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Val was extremely helpful and very professional.
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I visited Shurgard Wokingham on Friday 2 December with a storage enquiry. I'm a long-time customer. I was greeted by Matt and Val who answered all my questions with confidence and knowledge. Great experience, glad to be with Shurgard!
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Very polite and great service was able to get me signed up quickly and efficiently
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Val was superb and very helpful with the process of renting the unit. Extremely satisfied with the service!
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Matthew was very helpful in showing the options available in terms of units and explaining the access etc
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Val was very informative, transparent, and friendly. The process was simple and clearly explained
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Matthew was very helpful and took time and care to handle my questions and make storage arrangements professionally.
Thank you for your support I will need to discuss further requirements.
Google
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Great service from Val and Matthew. I observed both dealing with an elderly customer (the same one) and both showed that they know how to deliver exemplary customer care: patient, polite, engaging and seeking to find solutions. I now have a small 15sq ft unit. Thanks Val & Matthew.
Google
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Thanks to Matthew for his superb assistance and essential guidance, this when visiting your Wokingham storage unit today. As a former military man with 35 years of service under one’s proverbial belt, I am indeed fortunate to possess the ability to read people rather well, and speedily too. In Matthew’s case, his richly appealing, invigorating attitude when executing his duties with me, was matched only by virtue of his sartorial excellence, ergo, sharp, smart and sparkling. Good man! He would have made a damn fine soldier. Don’t lose him, an invaluable asset to the organisation- fact!
Kind regards.
Gordon George Kinghorn.
Google
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Great service as usual from Shurguard. Always helpful and quick to respond
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Impressive detailed information from the gentleman in the reception? Valter,
Friendly and helpful.
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Val was very helpful and efficient when he called
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Google
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Great experience with Valter, he was very helpful and professional.
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* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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