Self storage units in Forest Hill

Questions & answers

• How do I determine how much storage space I need?

  Try our storage finder to figure out quickly the storage size you need. Or call one of our storage experts on 0800 368 0420 and they’ll help you figure out the right storage unit.

• How much space do I need to store my archives?

  Our size calculator is an easy tool to figure out how much space you need to store your archives. Or call one of our storage experts at Shurgard Forest Hill on 0208 291 8320 and they’ll help you figure out the right storage size for you.

• Can I visit the storage unit before renting?

  Yes, you can always stop by Shurgard Forest Hill during office opening hours and our staff will be happy to show you around.

• What can I store at Shurgard Forest Hill?

  You can store pretty much anything for personal and business reasons, such as furniture, clothes, sports equipment, archives and stock. There is a list of prohibited items in our Terms and Conditions. They include food and illegal, explosive, or hazardous materials.

• What is included in the rental price of my storage unit?

  At Shurgard Forest Hill you will get access to your storage unit 7 days a week, parking at the facility, expert advice and customer service on-site, plus free use of our trolleys.

• Who can access my storage unit?

  You are the only person who can access your storage unit. You may also authorise someone else to access your unit on your behalf.

• How secure is my storage unit at Shurgard?

  At Shurgard we take security seriously. All our self-storage facilities have:

  • strategically placed digital CCTV cameras
  • alarms monitored by an external security team
  • sensor lighting
  • perimeter fencing
  • PIN coded electronic gates
  • individual storage units with specifically designed secure locks

• Is there a minimum rental period?

  You can rent your storage unit for as short as one week. Just inform our staff about your planned move out date when you sign your contract.

• Do I need to pay when I reserve a storage unit online?

  No, you only start paying when you sign your rental contract.

• Do I need to pay a security deposit when renting at Shurgard?

  No, unlike other self-storage providers, Shurgard never asks for a deposit when you rent a storage unit with us.

• How do I reserve a storage unit at Shurgard Forest Hill?

  Simply select one of the storage units at Shurgard Forest Hill above to make a reservation. We only need your name, e-mail and telephone number. Alternatively call our staff at Shurgard Forest Hill on 0208 291 8320 and we’ll happy to help you.

• Is there a cancellation fee if I don’t need the storage unit I reserved?

  No, you can always change the type or size of the reserved storage unit, or you can cancel your reservation for free. We don’t charge a cancellation fee. Call our staff at Shurgard Forest Hill on 0208 291 8320 and we will be happy to help you.

• How do I reach Shurgard Forest Hill by car?

  Shurgard Forest Hill is located on Stanstead Road, right on the South Circular. There is a free parking in front of the store.

• How do I reach Shurgard Forest Hill by public transport?

  Shurgard Forest Hill easy to reach by public transport. Our storage facility is served by buses, stopping on the South Circular a few minutes’ walk away ─ the nearest is Forest Hill Fire Station.

• What are the differences between access hours and office hours?

  Office opening hours is when the office is open if you want to sign your contract or talk to one of our Shurgard Forest Hill staff in person. Access hours is when you have access to your storage unit.