Customer reviews on self-storage at Shurgard | Shurgard
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See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. We’re a Feefo Platinum Trusted Merchant – only awarded to companies who receive more than 95% positive customer reviews in 3 years in a row.

Customer reviews

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(4.8) based on 22623 reviews
Date
Platform
Rating
Feedback
Google
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Google
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(Translated by Google) Service at the highest level

(Original)
Сервис на высшем уровне
Google
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Janey heeft ons geweldig geholpen, heel vriendelijk en vakkundig. Wij zijn supertevreden.

(Translated by Google)
Janey helped us a lot, very friendly and professional. We are super satisfied.
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John was very kind and made sure that I understood everything !!!
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Very friendly & helpful service from Joey!
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Top service van fabio

(Translated by Google)
Top service from Fabio
Google
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Goede uitleg, snel en efficient geholpen door felipe. Uitgebreid uitleg gehad over de shurgard app werkt fantastisch👍🏾

(Translated by Google)
Good explanation, quickly and efficiently helped by Felipe. Had an extensive explanation about the shurgard app works fantastic 👍🏾
Google
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Mario was very helpful and kind with my questions and through selling boxes I need. Very good!
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Met dank aan Fabio! Service is prima.

(Translated by Google)
Thanks to Fabio! Service is fine.
Google
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Such a nice service especially from Ilse and Chantal. Really sweet and lovely service!
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top service by the two very nice people at the desk (Fabio and Ava)
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Super service, handige app, makkelijk te bereiken. Schoon, vriendelijk.

(Translated by Google)
Super service, handy app, easy to reach. Clean, friendly.
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Fabio was very helpful and nice. He knows how to explain the process to use the trailer and the storage. Our experience was great. Thank you!
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Goede service Jowie!

(Translated by Google)
Good service Joey!
Google
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Gisteren geholpen door Denise en collega en vandaag 2 boxen
Het was voor ons een spoedje en Denise speelt daar perfect op in.
Top service, meedenkend en snel aktie ondernemen...Denise en het team...een 10 met een griffel. Conrad. DNN

(Translated by Google)
Helped yesterday by Denise and colleague and today 2 boxes
It was an emergency for us and Denise responds perfectly to that.
Top service, proactive and quick action ... Denise and the team ... a 10 with a pencil. Conrad. DNN
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zeer goed geholpen en duidelijke uitleg

(Translated by Google)
very helpful and clear explanation
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Vriendelijke medewerker Deborah!

(Translated by Google)
Friendly employee Deborah!
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Goed heholpen door Fabio en Edward

(Translated by Google)
Well helped by Fabio and Edward
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Duidelijke instructies en service van Jowie

(Translated by Google)
Clear instructions and service from Jowie
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Amazing guys at Shurguard… Orlando and Nico are took great care of us!
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Ik ben fantastisch geholpen door Angela in Wateringen. Ze was erg vriendelijk, heeft mij duidelijke informatie gegeven. Alles was snel geregeld en ik kon ook gelijk gebruik maken van mijn opslag ruimte

(Translated by Google)
Angela in Wateringen helped me tremendously. She was very friendly, gave me clear information. Everything was arranged quickly and I was able to use my storage space right away
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Een zeer goede ontvangst en uitleg van de werkwijze van alle systemen door John.

(Translated by Google)
A very good reception and explanation of the working method of all systems by John.
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Niels heeft mij uitstekend geholpen

(Translated by Google)
Niels has helped me very well
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Amazing service!! We were helped by Cintia and her supervisor, and it was a very nice experience. Besides the place is clean, neat, secure, easy to access and with plenty of carts to transport your goods to the self-storage unit, the staff is very friendly, they solve all your doubts and they give you plenty of information on what to expect. 100% recommended!!!
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Top geholpen door Matthijs!

(Translated by Google)
Great help from Matthijs!
Google
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De Dolche Gusto koffie van John was heerlijk en de service fantastisch!

(Translated by Google)
John's Dolche Gusto coffee was delicious and the service fantastic!
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Alles prima geregeld

(Translated by Google)
Everything well organized
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Vriendelijk en kundig personeel

(Translated by Google)
Friendly and knowledgeable staff
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Heel goed geholpen door Fey extra service en goed meegedacht.

(Translated by Google)
Very well helped by Fey extra service and well thought along.
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Fijn contact gehad via de mail en in het echt met Mallory! Goed service en mooie opslag. Erg tevreden!

(Translated by Google)
Had a nice contact via email and in real life with Mallory! Good service and nice storage. Very satisfied!
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Perfect service
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Great service!
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Super goed geholpen door janey top service

(Translated by Google)
Super well helped by Janey top service
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Super goed geholpen door Janey heel erg klantvriendelijk! Topper

(Translated by Google)
Super well helped by Janey very customer friendly! topper
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Heel erg goed geholpen door Mallory.
Heel erg klantvriendelijk.
Top

(Translated by Google)
Very well helped by Mallory.
Very customer friendly.
Top
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Ik was vandaag door Fabio geholpen! Goede en snelle service!

(Translated by Google)
I was helped by Fabio today! Good and fast service!
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Janey heeft mij geweldig snel geholpen. Ook bij de verkopen materiaal geen onnodige spullen aangesmeerd!

(Translated by Google)
Janey helped me very quickly. No unnecessary stuff put on when selling material either!
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Janey heeft mij vandaag geholpen.
Hele fijne uitleg. Heel spontaan en vriendelijk. Zeker een aanrader!!! Gr Sol..

(Translated by Google)
Janey helped me today.
Very nice explanation. Very spontaneous and friendly. Highly recommended!!! Gr Sol..
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Bedankt voor alle hulp Ramona

(Translated by Google)
Thanks for all the help Ramona
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Super goed geholpen door team Spijkenisse. Bedankt Yuri en Ramona

(Translated by Google)
Super well helped by team Spijkenisse. Thank you Yuri and Ramona
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Customer service and flexibility excellent. Storage clean and accessible by large vans
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Wauw goede service van Nikki en Shanise. Shanise liep helemaal mee naar mijn storage ruimte!

(Translated by Google)
Wow great service from Nikki and Shanise. Shanise walked all the way to my storage room!
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Super fijne storage👍🏼

(Translated by Google)
Super nice storage 👍🏼
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Even though it’s “self” storage, they still offer fast, friendly customer service! Thanks Bryan!