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See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
Please enter a postcode or location

See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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  3. Shurgard's customer reviews

Customer reviews

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(4.8) based on 28032 reviews
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Platform
Rating
Feedback
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Definitely recommend! Easily accessible storage, very nice and helpful customer service thanks to Mallory, who explained to us everything very well :)
Google
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(Translated by Google) Great help!

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Prima geholpen !
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(Translated by Google) Well helped by the ladies

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Goed geholpen door de dames
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(Translated by Google) Pretty good help. Nice explanation of the contract and a nice tour by Jackie 🌹

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Behoorlijk goed geholpen. Fijne uitleg bij de contract en een nette rondleiding door Jackie 🌹
Google
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Top service!!
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Really fast service , full transparency .
I was helped by Zoey that was very clear about all the conditions and also about accessing the storage unit
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(Translated by Google) Jordan and Patrick gave us great service.
Great!

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Jordan en patrick hebben ons een goede service gegeven.
Toppie!
Google
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(Translated by Google) Very friendly help from Linda and Mallory. Very clear and a nice conversation too. Thanks again for all the help!

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Heel erg vriendelijk geholpen door Linda en Mallory. Zeer duidelijk en nog een leuk gesprek erbij. Nog bedankt voor alle hulp!
Google
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(Translated by Google) Well helped by Linda and Mallorgy, everything clearly explained.

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Goed geholpen door Linda en Mallorgy, alles duidelijk uitgelegd.
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Great experience and service. Friendly and professional.
Google
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(Translated by Google) Great and friendly help!

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Geweldig en vriendelijk geholpen!
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(Translated by Google) Insanely good help from very friendly Jorden!👍🏻

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Waanzinnig goed geholpen door erg vriendelijke Jorden!👍🏻
Google
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(Translated by Google) Very satisfied!!! Great help from Jordan…

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Heel tevreden!!! Goed geholpen door Jordan…
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Cheyenne provided a fantastic service, everything want really smooth and easy!
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(Translated by Google) Employee Luis is very customer friendly

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Medewerker luis is zeer klantvriendelijk
Google
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(Translated by Google) Very nice staff. Good clear explanation and information.

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Heel aardig personeel. Goede duidelijke uitleg en informatie.
Google
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(Translated by Google) Very good help from Qadira.
She showed several rooms, took all her time, very friendly and helpful.

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Zeer goed geholpen door Qadira.
Ze heeft meerdere ruimtes laten zien, nam alle tijd, zeer vriendelijk en behulpzaam.
Google
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(Translated by Google) John was great, humorous guy!

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John was top, humoristische gozer!
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(Translated by Google) Top service and assistance, convenient access options.

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Top service en hulp, handige toegangsopties.
Google
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(Translated by Google) Very well helped by Messrs Timo and Tonny in Nieuwegein. Clear explanation and easily accessible.

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Zeer goed geholpen door de heren Timo en Tonny in Nieuwegein. Duidelijke uitleg en goed bereikbaar.
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(Translated by Google) The men helped me very well.

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Super goed geholpen door de mannen.
Google
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Linda was very helpful and has such a sweet aura. She was answering questions and being very understanding. She very nicely showed us around the building and offered us helpful tips. I felt very comfortable speaking to her and I definitely recommend getting her help and using this storage place!
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Linda was very helpful and thoroughly guided us around the building. Gave us helpful tips and things to watch out for to avoid getting problems. Which encouraged us to trust the company and store our belongings here and in the future recommend to others.
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(Translated by Google) Chayenne helped very well

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Heel goed geholpen door Chayenne
Google
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(Translated by Google) John, great service! Very professional help

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John, super service! Erg professioneel geholpen
Google
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Great service!
Google
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(Translated by Google) Clear information and very friendly!

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Duidelijke informatie en ontzettend vriendelijk!
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(Translated by Google) Fast response, clear figures and clear,

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Snelle reactie, heldere cijfers en duidelijk,
Google
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(Translated by Google) Good and friendly help from Jackie

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Goed en vriendelijk geholpen door Jackie
Google
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Special thanks to Maikls and Bryan
Google
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(Translated by Google) Esmeralda helped me over the phone with information about the storage space, and she was very clear in her explanation. Her patience and professionalism made the process effortless. I am very satisfied with her service and highly recommend her!

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Esmeralda heeft me telefonisch geholpen met informatie over de opslagruimte, en ze was zeer duidelijk in haar uitleg. Dankzij haar geduld en professionaliteit verliep het proces moeiteloos. Ik ben erg tevreden met haar service en beveel haar ten zeerste aan!
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(Translated by Google) Jackie helped me extremely well in concluding my contract for storage space. She was professional, friendly and efficient, and made sure everything went smoothly and without a hitch. I am very satisfied with her service and would highly recommend her!

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Jackie heeft mij uitstekend geholpen bij het afsluiten van mijn contract voor opslagruimte. Ze was professioneel, vriendelijk en efficiënt, en zorgde ervoor dat alles soepel en probleemloos verliep. Ik ben zeer tevreden met haar service en zou haar ten zeerste aanbevelen!
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Edward was so helpful and friendly. The storage facilities are very clean and organised. Also the app access is very convenient. Only good things to say about my Shurgard experience!
Google
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(Translated by Google) Friendly and clearly explained. Very nice help

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Vriendelijk en duidelijk uitgelegd. Erg fijn geholpen
Google
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(Translated by Google) Helped with a space the same day! Good service.

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Dezelfde dag geholpen met een ruimte! Goede service.
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(Translated by Google) What professionalism and conviviality in one!

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Wat een professionaliteit en gezelligheid in een!
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(Translated by Google) Great help with Kareltje T's move.

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Top geholpen bij de verhuizing van Kareltje T.
Google
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(Translated by Google) Super fast and great help! Always a pleasure renting from Shurgard!

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Super snel en fijn geholpen! Altijd fijn huren bij Shurgard!
Google
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(Translated by Google) Very pleasant conversation in which service-oriented, the contract for the rental of storage space was concluded in 15 minutes. Very professional!!

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Zeer prettig gesprek waarin service gericht het contract in 15 minuten werd afgesloten voor de huur van opslagruimte. Zeer professioneel!!
Google
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(Translated by Google) Friendly staff, clear explanations, everything was arranged very well and quickly

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Vriendelijk personeel, duidelijke uitleg, alles prima en heel snel geregeld
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(Translated by Google) Fast and friendly service!

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Snelle en vriendelijke service!
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(Translated by Google) Fantastic!!!!

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Fantastisch!!!!
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Rob is top!!!👍🏼😊🙏🏼
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(Translated by Google) Great help from Angela Edward and Baris

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Geweldig geholpen door Angela Edward en baris
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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