Packing tips
Everything you need to know on how to pack and protect your belongings.
Read our packing tips
Moving in to your storage unit
Now that you have reserved your storage unit, it’s time to get ready to move your belongings in. We have outlined the process of moving in below so you know what to expect on your first day.
Now that you have reserved your storage unit, it’s time to get ready to move your belongings in. We have outlined the process of moving in below so you know what to expect on your first day.
1. Meet the store manager
You can visit your location any time prior to your move-in to sign your contract, meet your property manager, view your unit, and learn the ins-and-outs of our facility.
Find that you need more space? No problem. Your property manager can help you choose another storage unit.
2. Sign your contract
Before moving in to your storage unit, you will be asked to sign a rental contract with us.
Please bring with you:
- For personal rental: a valid photo ID (ID card, passport or driving license).
- For business rental: evidence of the link with the company (e.g. business card) and a valid photo ID.
- Your bank details to set up Direct Debit.
The rental terms at Shurgard are always month-to-month. That means no long-term commitment, and you're able to move out at any time.
3. Make your first payment
Beside the rental price, there are other costs you need to consider:
- Lock: you will need a special cylinder lock which you can purchase from us for a nominal price.
Read more about the type of lock we use. - Storage insurance: you’ll need to get your insurance cover for your stored items. You can buy an insurance policy from Marsh with prices starting at € 16 a month insuring up to € 2.000 worth of goods.
Read more about how insurance protects your belongings. - Admin fee: we charge a one-off administration fee of € 20 when you sign your first contract with us. Returning customers don't have to pay this fee.
These additional items will be included in your first payment.
4. Accessing your unit
You need to download our Shurgard app to enter our premises and open the electronic security gate. No need to use keypads or other common touch points. Once you’re within range of a gate or door, simply tap your phone to open it.
Hours you can visit
You're free to visit your storage unit during access hours when you'll find us open seven days a week.
At most locations, you can access your storage unit between 6.00 and 23.00, but be sure to check your location's specific Office and Access Hours, as these can vary by property.
5. Loading your unit
Be sure to make use of our trolleys. They'll save time and energy when moving heavy items. You'll find many helpful ideas on how to make the most of your storage space here.
Restrictions on what can be stored
For your benefit and safety, there are some items that cannot be stored with us. A few of these items include live plants and animals; flammable liquids and explosives; and illegal contraband, like drugs and automatic firearms. See here a list of items that can’t be stored.
Why store your belongings at Shurgard?
Here are some reasons why Shurgard is great when it comes to storing your belongings.
Find storage near you
Variety of unit sizes
We have a range of storage sizes – so if you don’t have many things, you won’t end up paying for space you’re not using.
Safe and secure
Our premises are secured with surveillance cameras, perimeter fencing, alarm systems, and access via our app. You can access your storage unit using your own lock and key.
Convenient access
Only you can access your storage unit. We offer free and extended access hours, 7 days a week, so you’re free to store or pick up things whenever you need to.
No long-term commitment
Our self storage contracts are completely flexible. You just have to inform us 30 days before moving out.
Storage help
Storage tips
Tips on how to maximise your space by efficiently arranging your storage unit.
Read our storage tips
Moving checklist
Stress less, move better. Use our moving checklist for a smooth move.
Read our moving checklist
Moving in process
What to expect when you move-in to your storage unit for the first time.
About the moving in process
Health & safety tips
Here's how to keep you safe during every step of the storage process.
Read our health & safety tips
Housekeeping tips
Get the most out of your storage experience with our housekeeping tips.
Read our housekeeping tips
How to lock your storage unit
Easily secure your storage unit in four simple steps.
Read our lock instructions
